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Pivotal Tracker Reviews

User Rating

4.2/5 (Based on 544 Ratings)

Rating Distribution

  • Excellent

    32%
  • Very Good

    58.1%
  • Average

    4.4%
  • Poor

    4.8%
  • Terrible

    0.7%

User Sentiments

Ease of Use, Effective Project Tracking, Agile Methodology Implementation, Extensive Integrations

Outdated User Interface, Limited Customization, Complex Velocity Calculation, Lack of Robust Reporting

Do You Use Pivotal Tracker?

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Review Summary

Pivotal Tracker, a project management software, garners mixed reviews. Users appreciate its user-friendly interface, customization options, and the ability to track progress visually. However, some reviewers criticize its limited reporting capabilities, lack of advanced features, and occasional bugs. Many users find it effective for agile development and small teams, but its suitability for larger organizations with complex needs is questionable.

Pros

  • Agile development methodology support for streamlined project management.
  • Enhanced collaboration with realtime updates and discussions.
  • Userfriendly interface simplifying task tracking and progress monitoring.
  • Customizable dashboards for personalized project overviews.

Cons

  • Steep learning curve, requiring initial investment in training.
  • Limited reporting capabilities compared to more comprehensive project management tools.
  • Occasional performance issues affecting the overall user experience.
  • Potential data security concerns due to cloudbased storage.

AI-Generated from the text of User Reviews

Reviews
GC

Gabrielle C

September 12, 2023 Source: G2.com
"Great for Scrum"
What do you like best about Pivotal Tracker?

As a Product Owner, there are several great aspects of Pivotal Tracker: the view, ease of creating tickets, & use of labels. For the view, I can set up my columns to see the state of the current sprint at a glance, as well as manage the priority in the backlog and add tickets into the icebox. I can also filter by the work assigned to each developer, which is useful during Sprint Planning. Creating tickets is very easy, you can set up different templates to capture all the necessary info for a bug or feature. The labels are also useful for seeing the state of a specific project. We use "epics" for our release and major projects. Overall, Pivotal Tracker is a great tool.

What do you dislike about Pivotal Tracker?

When we were trying Kanban, Pivotal Tracker was not the best tool to view different states of the ticket as swimlanes. We made it work by assigning specific labels and new views to sort by those labels, but Kanban is not the best method to use with this product. Instead, the tickets are color coded by state and listed vertically in the Current Iteration. The column starts to get very long for some of our teams with large sprint workloads.

What problems is Pivotal Tracker solving and how is that benefiting you?

Pivotal tracker helps me organize and prioritize the upcoming work for development. Using it with Scrum is helpful because my team reviews items in the backlog during Backlog Refinement where we can determine if any critical information is missing from the ticket before they start working on it. Once the ticket enters the current sprint, I can easily view the status of each item, whether it is in development, being reviewed, or ready for review. Before this product, my company used a very standard Waterfall method with a different system which did not allow us to see all the work that was being done in one place.

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MS

M S

July 31, 2023 Source: G2.com
"Simplest yet Powerful Project Management Tool I adore like anything."
What do you like best about Pivotal Tracker?

Simple and easy to onboard yourself and your team in just a few minutes. It has many features that help me plan my work effectively for my team. It also encourages to improve!

What do you dislike about Pivotal Tracker?

The tool has many hidden gems - features like capacity planning and automating planning of iterations and amazing analytics - A single view dashboard for team level may help.

Recommendations to others considering Pivotal Tracker:

If you are looking to embrace Agile in the true sense and want to plan and finish work realistically, Pivotal Tracker is the product of your choice. It's no fancy product that works the best for true project management needs. There are so many features that help the daily planning, tracking and monitoring work from the PM's point of view and working on stories from the devs' point of view. The API support is amazing and there are a plethora of integrations.

What problems is Pivotal Tracker solving and how is that benefiting you?

Planning realistically and true agile way without being tormented for timelines and milestones.

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AU

Anonymous User

March 28, 2021 Source: G2.com
"Amazing for Scrum "
What do you like best about Pivotal Tracker?

Great for keeping track of team's work that is commuted for a sprint and planning ahead future sprints

What do you dislike about Pivotal Tracker?

Need a way highlight design work and dev work independently and connect stories.

What problems is Pivotal Tracker solving and how is that benefiting you?

Developing new features for our cloud platform and fixing bugs identified by users

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CJ

Camelia J

November 8, 2019 Source: G2.com
"A great tool for project collaboration"
What do you like best about Pivotal Tracker?

Any inquiries, tickets you or your clients might have can be easily reorganized with Pivotal Tracker, enabling you and your team to multitask to your strengths and avoid wasting time on the trickier stuff. Timetables, sprints, phases, sequential development, you name it. Pivotal Tracker allows you to set rules for the way you work without ever feeling oppressive on your workflow.

What do you dislike about Pivotal Tracker?

When I first used Pivotal Tracker I remember being a bit confused how to navigate the various pages, e.g. how to find the advanced search function. The UI could be designed slightly more intuitively.

What problems is Pivotal Tracker solving and how is that benefiting you?

The efficient way the roadmap is presented to everyone involved and the numerous presentation features show how robust and complete the product is. The complexity of inserting these features into the project creation is great, but over time it helps a lot to transmit the information.

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AR

Anuj Sawan R

August 28, 2019 Source: G2.com
"The Agile Management Tool"
What do you like best about Pivotal Tracker?

The Projects tasks and work order management is the best part of the Product with Zero Hassle

What do you dislike about Pivotal Tracker?

Nothing as of Now, that I could dislike about the product

Recommendations to others considering Pivotal Tracker:

This is a powerful tool for Project Management with zero hassle, so do use the product

What problems is Pivotal Tracker solving and how is that benefiting you?

The Complete Workflow of Projects scheduled and Team Collaboration is the mainstream part of the Tool

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JE

Jamie E

May 10, 2019 Source: G2.com
"Agile Development Tracking Tool of Choice"
What do you like best about Pivotal Tracker?

The SAAS model makes it easy to get up and running with minimal effort. It's free to use for a small project with few collaborators. This makes taking it for a test drive a must.

I have to mention the RESTful interface as well. This allows simple integration with other products and services.

What do you dislike about Pivotal Tracker?

The lifecycle of a story within PivotalTracker is perfect for development and business teams to collaborate and continuously deliver value. One thing I would like to see is more lifecycle states after the story is delivered and accepted.

To be specific, I would like for Pivotal Tracker to generate smart release notes for stories that have been accepted and allow these to be emailed out to the team. So much great documentation is gathered during the life cycle, it would be a shame to not leverage the data.

With that said, the data does not disappear so you could very well leverage the RESTful API and create release notes using your language/platform of choice.

Recommendations to others considering Pivotal Tracker:

Give it a try it's free to use for a small project and few contributors.

What problems is Pivotal Tracker solving and how is that benefiting you?

Development Lifecylce. Business/Development collaboration. Planning. Estimation/Timeline.

Read more
AU

Anonymous User

April 3, 2019 Source: G2.com
"Pivotal Tracker is Great "
What do you like best about Pivotal Tracker?

Different areas for different teams, easy formatting, easy file sharing, easy to use, easy epic management

What do you dislike about Pivotal Tracker?

Notes are not autosaved so if your compy dies you lose your progress and the person you are tagging's name is WAY down on the screen so you have to scroll to tag someone

Recommendations to others considering Pivotal Tracker:

It's great...MUCH prefer to Jira ;)

What problems is Pivotal Tracker solving and how is that benefiting you?

Bug tracking, sprit planning, backlog grooming, release management

Read more
AU

Anonymous User

March 8, 2019 Source: G2.com
"Great for small projects (free) and scales to enterprise"
What do you like best about Pivotal Tracker?

Intuitive workflow, easy to manage and sleek online web interface. No customization needed ready to go out of the box

What do you dislike about Pivotal Tracker?

Would like to see a kanban stule board (maybec there is one but I haven’t seen it).

I’d like to be able to add documentation links similar to confluence

What problems is Pivotal Tracker solving and how is that benefiting you?

Workflow management, backlog and product tracking, and ensure tasks are well scoped prior to initiation. Icebox is a cool way to do so.

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AU

Anonymous User

August 17, 2018 Source: G2.com
"Very Useful"
What do you like best about Pivotal Tracker?

Very useful in tracking time spent on different projects.

What do you dislike about Pivotal Tracker?

Wish they weren't getting rid of the time tracking feature.

What problems is Pivotal Tracker solving and how is that benefiting you?

Helps keep track of time spent on projects so departments can be charged later.

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AU

Anonymous User

July 12, 2018 Source: G2.com
"Piv Tracker "
What do you like best about Pivotal Tracker?

Easy collaboration with other teams/people

What do you dislike about Pivotal Tracker?

No auto-save and when you are tagging someone the dropdown falls below the fold so is not visible

What problems is Pivotal Tracker solving and how is that benefiting you?

Software release and bug tracking tool

Read more

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