PingPlotter Reviews

By far what I like the most about PingPlotter is the UI, everything is so easy to digest and understand. The graphs and charts are all easy to read and super intuitive.

The only gripe I have is there might be a slight learning curve to truly understand exactly what you are looking at! However, once you get over this slight hurdle everything is smooth sailing!

Make sure to go through the how-to.

By far the biggest problem, figuring out that my ISP is the main issue of my lack of quality internet. I have had consistent packet loss and high jitter for weeks and could not pinpoint the exact source of the problem. I ended up changing my hardware (router, modem), and software(driver updates, windows reinstall), to no avail. As it turns out, with PingPlotter 5, I was able to see that the source of the issue was none other than my ISP. I will soon bring this up with my ISP's customer service and can only hope to have them correct this issue.

Super-lightweight. Not overbearing or technical.

Minor observation that isn't a deal-breaker. Sometimes accessing Sidekick and the Pingplotter Pro can get confusing at first.

Simple, light-weight, digestible interface and information that won't break the bank.

Continuous monitoring of network performance from spikes in ping or packet loss.

The feature I like the most is being able to run multiple pings and secondly, It shows the different hops the route takes and provides an excellent graph for showing to bosses who don't grasp the technical side of things. Fantastic!

There isn't much to not like about this program as it far exceeds a command-line prompt running a regular ping. Being able to run multiple pings to the same site and being able to choose different time intervals has me in awe. I can't think of one flaw that this program has. Overall it is a godsend in capturing critical data when it's needed most.

We are trying to rule out connectivity issues between our server and access points. This app has shown us that the problem does not lie with the access point but rather the software we use to compute the data and return said data back to our handheld devices.

I enjoyed using PingPlotter as I have been in a multiple month battle with my ISP who claims that my internet connection has no problems. I was able to use PingPlotter and so them proof that my internet was having issues thus making them actually take a look instead of blaming my hardware.

Nothing, it worked pretty great for me. A small learning curve but not much.

ISP service provider Node was overloaded as I was able to use PingPlotter to help prove it.

This software is extremely easy to use. What I noticed while using the free version was how stable it was. It ran for days indicating many hops. I bought the paid version to enjoy getting history and reports that I could send to my VOIP provider. While I don't see using this software often as a consumer, I love knowing the tool is available to me when I might need it in the future. This is SO MUCH better than the old plotting tools I was using.

I didn't understand how to "change versions" to start my trial and it wasn't obvious on their website how to get the least expensive version for a consumer.

Poor VOIP call quality

Clear graphical interface that makes it easy to spot errors and trends. Being able to have multiple trackers running lets you quickly find the problems. Also, the user tips and tricks get you to the source of your networking problem quickly, in a shareable format that can easily prove your point to ISPs and others. The detailed traceroute graphics also let you see the problems along your data path. The FAQ and manual are very thorough.

Nothing much wrong here, but there is so much detail presented in the graphic display that you must read the background to understand some of the key items presented. Having a newbie mode with more live hover callouts explaining functions would make a faster learning curve. Maybe a staged user competence score would be a good reward incentive.

Using PingPlotter proved that our internet connectivty problems were well upstream. ISP's script based fixing steps were costly for them in replacing basically everything at the user end before taking a good look inside their local facility and then further upstream, where a solution was found. In all fairness, the problem did take some time to locate, but meanwhile we had to add service from another ISP to stay online for work.