Pimsleur Reviews

Good work. Well done

I tried the Romanian course just to get some basics and did think it was overpriced.
The first maybe 4 lessons were fine but as it went on the conversations you hear in Romanian are far to fast to understand and some words in them not explained.
It seemed rushed and would be better experience if slowed down.
I'll try another provider at 1/3 the cost next.

The program is sluggish over a fast internet connection. It doesn't understand what I say 15% of the time. In that regard it's far worse than say, google translate. Their is zero support. No way to provide feedback. I've been using it for two months hoping it might improve.

Good lessons but when you try to cancel subscription it has been a nightmare. They charged me twice (2 months) after date of cancellation. I have had to go to my bank to dispute charges and hope for refund. A real shame as hoped to use their lessons in the future.

The Italian dialogs are spoken too quickly and with inadequate articulation and audio quality. It is frequently difficult to make out exactly what the words spoken are. This makes using the lessons quite tedious. This problem could be mitigated by providing transcripts, but they refuse to do this. It is too bad, because the course would otherwise be excellent were these problems corrected.

Paid for a couple months and never used the product. They would not refund the last month. It doesn't matter if it's in their terms, this is against industry norms (amazon prime, netflix, practically every subscription service).

I accepted a trial offer and canceled it before the end of the period, with the email confirmation to prove it. Then I was charged for an annual subscription a month later, which was an unpleasant surprise. Customer service absolutely swears that this would never happen without someone going through the full checkout process, but that never happened. There was also no confirmation email of the subscription or a receipt for the charge. They refuse to refund the charge. Do not accept a trial, do not use the company, just stay far, far away.

I inadvertently signed up for a 7 day trial but never used it ever. I then noticed months later they had been charging me £18.75 every month. When I emailed and explained I still have never used it, they refused to give me a refund, despite seeing it has never been used. I have had this happen before and all other companies have refunded me, but NOT Pimsleur, so I would be very careful having a 7 day trial as they don’t let you out of it easily?! I feel it is extortion!