Piktochart Reviews

User Rating

4.6/5 (Based on 344 Ratings)

Rating Distribution

Excellent
73.5%
Very Good
20.6%
Average
3.2%
Poor
0.3%
Terrible
2.3%

User Sentiments

Ease of use, High-quality Templates, Customization Options, Visually Appealing Designs

Limited Features in Free Version, Occasional Software Glitches, Limited Export Options, Lack of Advanced Design Features

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Review Summary

Users generally appreciate Piktochart's user-friendly interface and comprehensive features, highlighting its value for creating visually appealing content. Many users find it easy to learn and use, with a short learning curve. The platform's vast template library and drag-and-drop functionality are frequently praised, enabling users to create professional-looking designs quickly and efficiently. However, some users mention occasional technical glitches and limited customization options, suggesting room for improvement in stability and flexibility.

Pros

Easy to use: Piktochart's userfriendly interface and intuitive design make it easy for users of all skill levels to create visually appealing graphics.
Wide range of templates: Piktochart offers a large collection of professionally designed templates, allowing users to quickly and easily create infographics, presentations, posters, and other visuals.

Cons

Limited customization: Piktochart's templates are welldesigned, but they can be limiting for users who want more creative control over their graphics.
Can be slow: Piktochart can be slow to load and use, especially for users with large files or complex graphics.

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Reviews

Elaine Cappiello

November 15, 2024 Source: Trustpilot.com

Great Customer Service

Great Customer Service! Representatives were able to transfer projects between personal/business accounts and change billing accordingly. Super smooth process and quick turnaround.

Alyssa Wenker

November 6, 2024 Source: Trustpilot.com

WOW They are the best

WOW! They got back to me right away, I didn't have to sit around and wait, they also answered my question.
Give them a 5 star they deserve it!

Sattar Bashiri

October 30, 2024 Source: Trustpilot.com

User friendly interface & Great support team

It has a user-friendly interface with lots of charts and templates.
The main difference between Pikochart and the others, in my view, is its strong customization tools and Its support team.

ben mark

October 21, 2024 Source: Trustpilot.com

The staff is awesome!

Date of experience: October 21, 2024

Brian Malis

September 17, 2024 Source: Trustpilot.com

Great customer service

I liked the options of Piktochart to start with. I found the one template that I really liked and got started. I ran into some issues with auto formatting because I was using an older browser. So I wrote customer service for help and Alison from Piktochart was awesome as she wrote back and forth with me many times until we figured it out and I got the copy that was just rightI Thank you so much for taking the time to assist me and get the document that I was really happy with :)

Mary Bigus

July 24, 2024 Source: Trustpilot.com

Fast Support for New User

As a new user I thought an infographic I had been working on for over an hour was lost. I contacted Piktochart Support and Carmen followed up twice including an email with my saved work. Thank you Carmen1

Brooke

July 11, 2024 Source: Trustpilot.com

Piktochart has been awesome since day 1.

I've been using Piktochart since 2012, and it's been an awesome experience. The software has been incredibly beneficial for my use case! The updates and improvements that they've rolled out since launch have always been impressive, effective, and forward-thinking. I will continue to be a Piktochart user, and a big fan!

Kuldip Singh

June 27, 2024 Source: Trustpilot.com

Piktochart answered my query very…

Piktochart answered my query very promptly.
They also made some suggestions that I was contemplating.
This was my first time on Piktochart, and the experience was extremely memorable.
They have an incredible team!

Kippy Laflame

June 10, 2024 Source: Trustpilot.com

Quickly learn the basics

With only a few hours under my belt it was an easy decision to purchase the software. We are a non-profit and every penny we spend is scrutinized. My boss was impressed with what I was able to do in an hour to turn what was boring data into something fun to look at and read. Thanks
Kippy

Juan Wu

May 16, 2024 Source: Trustpilot.com

User-friendly platform

User-friendly,