Home/ Event Management Software/ PheedLoop/ Reviews
93% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
One-stop Solution For Conference and Meeting Engagement Activities
90.9%
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User-Friendly Interface, Excellent Customer Service, Comprehensive Event Management Platform, Extensive Customization Options
Steep Learning Curve, Limited Website Customization, Confusing Back-End Navigation, Inconsistent Zoom Integration
Users applaud PheedLoop's user-friendly interface, comprehensive features, and excellent customer support. It's praised for its ability to manage complex events, facilitate effective online engagement, and generate insightful analytics. Reviewers highlight its seamless integration with other platforms, customizable branding options, and robust security measures. While some users mention occasional technical glitches and a slight learning curve, the overall feedback overwhelmingly emphasizes PheedLoop's effectiveness in delivering successful virtual and hybrid events.
AI-Generated from the text of User Reviews
I love how quick the staff is to respond to questions or renewing our contract.
There are so many options that it can be overwhelming at first.
We want a quick and easy way to host virtual education seminars. Pheedloop has a customizable interface that is easy to use and very cost effective.
Pheedloop makes it easy to run conferences and professional learning events, whether they are in-person, online, or a blend of the two. I appreciate the many conveniences they include in their platform that you can clearly see comes from feedback from their users. For example, I can carry over profiles of sponsors and exhibitors from a previous event. This means loyal sponsors and exhibitors do not have to start from scratch each year rebuilding their presence.
I would like a little more ability to customize things as the lower price-point, but I also realize that I am asking for a lot. To be honest, the attention to detail that is already in the Pheedloop platform design offsets most little frustrations or wishes I have come across.
I have built conference promotion website and virtual events with Pheedloop, and the overlap is seamless and easy. Compared to other events, Pheedloop is the first one that really lets me accomplish a lot in a single platform, and the information entered once carries over to so many other applicable area, reducing the need for duplicate entries.
The videos are great and very informative. They cover all the basics of Pheedloop very well.
There are not enough videos- it would be great to have them cover more of the features.
Pheedloop is allowing us to foster more networking among our conference participants. It is also enabling us to offer a much more professional online conference than we have provided in the past.
The system is easy to use and generally is intuitive. I feel both the end users and the administrators are able to quickly figure out the system and use it well. Each year, I've been able to better our event, as well, learning a bit more about PheedLoop.
I feel it would be better if more of the modules integrated with information from other modules. I have to click lots of extra behind-the-scenes boxes at times.
The system has been useful from start to finish. We added call for proposals, call for sponsors, registration, and app features this year. This has streamlined our process tremendously.
Pheedloop allows you the opportunity to integrate with outside entities. That saved us a lot of time.
The downside is that because it is customizable, you have to pay for all the extras, which can add up and get pricey.
Pheedloop allows us to combine our sessions and CE. So our attendees can check-in to a session they are attending and it goes directly on their CE Certificate. That is incredibly helpful, and something we have been looking for in our app.
We have been using Pheedloop for our in-person and virtual events. We have used similar bigger products in the past, but the customer service always let us down. Pheedloop's staff has answered our questions, held trainings for us, and communicated with us every step of the way. I am thankful for their support, it has helped us implement this software so much quicker.
The PheedLoop platform has everything we need to ensure a successful event. I also love their team's openness to new ideas and updating the platform to include them. There are updates all the time with new and exciting features to enhance events even further.
PheedLoop is constantly updating, which is a positive thing. However, their knowledge base can get outdated quickly as these updates come through. I wish that they consistently updated the knowledge base when an update changes the UI or the impacted section.
I also wish they had paypal integration for the financial side.
Some issues we've had with other similar platforms were access to customer support, on-site event badges/lanyards, and a working event app.
Pheedloop has solved all of these issues. Their event app is stable and easy to edit, we were walked through the badge/lanyard process, and their customer support answered my 100 emails promptly. My organization's needs are valued at Pheedloop.
The combination of the app and the platform for hybrid meetings
Some of the back end admin processes are unintuitive
cost effective hybrid meetings
I love that Pheedloop is constantly making upgrades to the software, and many of the upgrades or new features are included in the current fee and not a constant add-on for fees. During COVID 19, they quickly pivoted and helped support the entire sector by moving virtual and providing great software and affordable tiers.
What I would like is telephone support. While Pheedloop does offer support by email, often times support over the phone to explain what the issue is and to have it corrected in real-time would be great to see in the future!
Pheedloop helped solve my issue of canceling the in-person event and provided an easy-to-use platform to conduct our virtual events for two years. It allowed for live and pre-recorded sessions, providing a simulive experience. The chat feature in each workshop allowed for delegate input, along with the ability to integrate polling software.
The mobile app is critical for in-person events and provided delegates with a slick, easy to use mobile app for our event.
The onsite print kiosks and software really solved hours of printing, collating and assembly of badges. The kiosks were easy to use and printed badges in seconds.
The best feature of PheedLoop is the attendee portal and log-in process. Attendees for our events are immediately connected to our conference app without creating a new email or password. Members are already engaging with our content before they even get their registration badge.
The website builder is very basic and uses HTML code. This is something that I am comfortable working with, but other administrators may struggle to take advantage of this feature.
PheedLoop creates content at the touch of a button. We can make changes to our conference schedule and that information is immediately updated on the conference app and conference website. This removes duplicate tasks that I would have normally been responsible for and allows me to work on other important conference aspects.
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It has everything that we need to host a virtual or in-person event and everything is very connected and reduces time in setting up various aspects of an event. They are constantly adding new functionality and improving on the existing.
I cant think of anything that i dislike. There are a couple of quirks that i have noticed specifically in the upload and download functionality but Pheedloop has been extremely receptive to my suggestions.
You cant go wrong working with Pheedloop, i highly recommend it.
Our initial reason for using Pheedloop was to facilitate our first-ever virtual conference and tradeshow. Now we are using it to host our first-ever hybrid conference and tradeshow. I am looking forward to working with some of their integrations specifically with Wild Apricot as that is our current AMS.