Perkbox Reviews

User Rating

4.5/5 (Based on 2,664 Ratings)

Rating Distribution

Excellent
69%
Very Good
20%
Average
4.4%
Poor
1.8%
Terrible
4.8%

User Sentiments

Wide range of Discounts and Perks, User Friendly Interface, Wellness Hub content, Flexi Points System

Limited Discount Value, Technical Issues with App, Complex Discount Redemption process, Limited Global Perks Availability

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Review Summary

Users find Perkbox easy to use, praising its user-friendly interface and straightforward navigation. They appreciate the wide range of benefits and rewards offered, highlighting the platform's ability to engage and motivate employees. However, some users express concerns about the cost, suggesting that it may not be suitable for smaller organizations. Additionally, a few users report technical difficulties and occasional glitches, indicating a need for improved stability and reliability.

Pros

Userfriendly interface: Easy to navigate and use.
Comprehensive features: Includes everything from payroll processing to training.
Excellent customer support: Quick and helpful responses to queries.

Cons

Can be expensive: Especially for smaller businesses.
Some features are not as robust as competitors: May not meet the needs of larger businesses.

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Reviews

Laura

November 26, 2024 Source: Trustpilot.com

Sofie was really helpful and set up a…

Sofie was really helpful and set up a call to resolve the issue - it was great and has strengthened the integration relationship with our HRIS system

Krithik

November 22, 2024 Source: Trustpilot.com

Great customer service

Great customer service, easy to use.

Jay

November 20, 2024 Source: Trustpilot.com

Excellent rewards program

Excellent rewards program. I particularly enjoyed the Cinema vouchers I got through Flexi points. For any questions I had, Sofie was a great help. She went beyond and above to ensure my experience was a positive one.

Vladimir Glavatchi

November 18, 2024 Source: Trustpilot.com

Lauren from Perkbox was amazing

Lauren from Perkbox was amazing, focused on solving my problem with Logging In to the account. Brilliant.

Aus Girl

November 18, 2024 Source: Trustpilot.com

Great perks and discounts

Great perks and discounts. Have saved over $300+ in the past year. The customer service is also 10/10. Super helpful and they put effort into their response and helping you. Couldn’t recommend more!

lu

November 15, 2024 Source: Trustpilot.com

Olivia at Perkbox

My interaction with Olivia was really helpful and informative. I'd made a mistake and she helped me rectify it really quickly, which considering I was dealing with a bereavement was so appreciated.

VICTORIA TOYAMA

November 14, 2024 Source: Trustpilot.com

Great experience with Sofie

I have had a great experience with Sofie .she is very responsive and helpful.
She sorted my issue out very quickly.
I’m very happy and satisfied with her service!
Keep up the good work, Sofie:)

Kind regards
Victoria

Adam

November 11, 2024 Source: Trustpilot.com

Fantastic Customer Support

Admittedly, I messed up when attempting to purchase a voucher. I contacted Olivia who very quickly resolved the issue which, if wasn't resolved, would have left me £250 down. I've very appreciative of the help I received.

Jenny

November 11, 2024 Source: Trustpilot.com

Lauren handled my query with ease

Lauren handled my query with ease, she was able to give me clear and concise information. Very pleased with her professionalism and friendly nature, a great asset to the business.

Lois Bell

November 7, 2024 Source: Trustpilot.com

Lauren is a star!

I made the mistake of not reading the full T&Cs of a voucher and got myself into an absolute pickle. The support that I was provided from Lauren at Perkbox was invaluable. She tried to understand the situation straight away and helped me as much as she possibly could. Thank you so much.