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Perfecto Reviews

User Rating

4.6/5 (Based on 107 Ratings)

Rating Distribution

  • Excellent

    65.4%
  • Very Good

    31.8%
  • Average

    1.9%
  • Poor

    0%
  • Terrible

    0.9%

User Sentiments

Easy to use Interface, Excellent Customer Support, Wide Range of Real Devices, Comprehensive Reporting Features

Occasional Device Latency, Occasional Slow Performance, Limited Device Availability, Lack of Advanced Features for Specific Use Cases

Do You Use Perfecto?

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Review Summary

Perfecto is a popular mobile testing platform praised for its ease of use, comprehensive device coverage, and robust automation capabilities. Users appreciate its intuitive interface, clean dashboard, and accessibility of device controls. While some mention slower device performance and limitations in the new UI, the customer support team is consistently lauded for its responsiveness and technical expertise. Overall, users find Perfecto valuable for scaling testing efforts, achieving continuous integration and delivery, and optimizing mobile app quality.

Pros

  • Provides access to a wide variety of real devices for testing.
  • Offers userfriendly interface for easy navigation and use.
  • Integrates with popular test automation frameworks like Selenium and Appium.
  • Delivers quick and efficient customer support to help resolve issues.

Cons

  • Can be expensive for smaller teams or projects with budget constraints.
  • May have latency issues compared to physical device testing.
  • The new UI might require some learning curve for new users.
  • Some features require dedicated customer support tickets for manual intervention.

AI-Generated from the text of User Reviews

Reviews
vp

vinayagan p

June 15, 2023 Source: G2.com
"Perfecto for Mobile Testing"
What do you like best about Perfecto?

Wide range of devices

Different licensing choices

Quick responses to customer queries

Live reporting

codeless automation feature

Greater device availability

What do you dislike about Perfecto?

Higher license cost for private cloud to manage

object tree issues.

What problems is Perfecto solving and how is that benefiting you?

Parllel execution

compatibility testing at a cheaper price

Read more
PH

Praveen H

June 14, 2022 Source: G2.com
"Excellent Solution for Testing Mobile Apps and User experience testing"
What do you like best about Perfecto?

Perfecto Widgets to test mobile apps, latest devices available on first day after launch. Testing apps using real end user conditions. Good Reportium Feature. It uses appium/selenium beneath layer.

Integration with all CI-CD tool, performance tools. There is no vendor locking.

Lest effort required to migrate existing local scripts to run on cloud.

What do you dislike about Perfecto?

Sometimes there will be latency issues with devices. but its intermittent.

Recommendations to others considering Perfecto:

Highly Recommend to industry who want their app to be robust and user friendly.

What problems is Perfecto solving and how is that benefiting you?

Very easy way to locate object identifiers, this helped to build robust scripts.

Achieve parallel execution on iOS and Android using single instance of appium server.

Test apps with different network conditions (2G/3G/4G) and measure app response time.

Test apps with cheque deposit scenario and scanning of bar codes.

Validate FaceID/TouchID Authentication.

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GK

Gazala K

February 7, 2022 Source: G2.com
"Customer Satisfaction with Perfecto"
What do you like best about Perfecto?

Guidance in the form of Perfecto documentation is very much useful as it is clear and precise and we consider it as first reference point.

Perfecto Support as well as CSM is absolutely supportive and help expedite troubleshooting issues for minimum project work impacts.

What do you dislike about Perfecto?

The new UI of Perfecto Admin console deletes the Device Groups created when there is no device attached / configured to the same. This leads to the list of users mapped to the said device group being deleted. This is unsatisfactory as projects start with having few users then add up quite a many with time. With device/s required by Projects off and on during the project, Site Admin expected to have details of earlier bookings which is not feasible with the new UI limitation.

What problems is Perfecto solving and how is that benefiting you?

Our teams are solving issues related to Manual as well as Automation testing with Perfecto and device related issues. Benefits are seen when referring the Perfecto documentation, perfecto support assistance, intervention and sessions organised by CSM to help users with knowledge transfers and teams are quite happy with the support.

Read more
AU

Anonymous User

February 2, 2022 Source: G2.com
"Using Perfecto for over 5 years in Tangerine"
What do you like best about Perfecto?

Amazing client support and user friendly UI features. They go an extra mile to support the automation challenges.

What do you dislike about Perfecto?

Experience has been good so far. The new UI implemented by Perfecto was mising few features, which were implemented by Perfecto team promptly, when reported.

What problems is Perfecto solving and how is that benefiting you?

Apart from providing a cloud solution to support Web and Mobile executions, they have supported us with the challenges we face with Automation

Read more
AU

Anonymous User

January 20, 2022 Source: G2.com
"Perfecto is a helpful tool with great customer support team"
What do you like best about Perfecto?

Being able to test across multiple devices easily, as well as recording and screenshotting test scenarios.

What do you dislike about Perfecto?

There is sometimes latency compared to physical device testing

What problems is Perfecto solving and how is that benefiting you?

We're able to see how the app appears and performs on different screen sizes, iOS, and models.

Read more
AU

Anonymous User

January 18, 2022 Source: G2.com
"Great Product"
What do you like best about Perfecto?

The number of customizations. The technology to see my tests running on the device is also great. Being able to run a device remotely and install my app to test from my browser is great

What do you dislike about Perfecto?

Tests are hard to find sometimes. Looking through everyone else's tests to find mine is not good. Collaboration tools like highlighting and commenting would be great for teams.

What problems is Perfecto solving and how is that benefiting you?

We are solving the problem of mobile app testing. We've realized the benefits of attaching perfecto to our CI/CD pipeline to validate our releases. This has sped up our release time.

Read more
AC

Anthony C

February 23, 2021 Source: G2.com
"Perfecto Review"
What do you like best about Perfecto?

I like that we have access to multiple devices all at once. Their customer service is very fast and always there to help

What do you dislike about Perfecto?

There can sometimes be some lag or latency when using a device, but that could also be coming from my end.

What problems is Perfecto solving and how is that benefiting you?

We are using Perfecto for manual testing on both web and mobile as well as automation.

Read more
AU

Anonymous User

February 23, 2021 Source: G2.com
"Mobile App Cloud and Automation"
What do you like best about Perfecto?

Perfecto Cloud was an excellent platform to test a Native Mobile application and multiple web browsers like Safari, Edge, Chrome remotely via connecting from any Desktop or Laptop. I like to enjoy testing mobile screens via touch screen monitors from remote laptop instead of mouse click in a traditional way.

Early Beta OS version availability in Cloud devices have given an opportunity to develop and test before GA release was excellent, no need to wait for month time for beta availability in cloud devices.

Heat map and report library are most useful feature where each test steps are available with logs and snapshots for manual (interactive) and automation testing.

Perfecto cloud automation integration suffices both Open source and paid test automation platform for Continuous Integrations and continuous testing.

Support team are awesome- server upgrades, notifications are seamless and team ensure server, devices available 24X7 for project usage.

What do you dislike about Perfecto?

In interactive mode , Tool does not have a Capability to install a application to all available devices at a time.

What problems is Perfecto solving and how is that benefiting you?

Shift from Manual to automation ,Continuous testing platform

Read more
SM

Stéphane M

February 18, 2021 Source: G2.com
"Solid solutions and spotless customer service"
What do you like best about Perfecto?

We evaluated different tools to address our needs in coud solutions to support our automated tests. Perfecto was the only one who met all of our requirements when looking at performance, ease of use, CI/CD integration, reporting and customer service. We had excellent support from their team from the proof of concept to the full integration in our pipeline. So far very happy with our partnership with Perfecto.

What do you dislike about Perfecto?

Not much to mention here. The only downside of using a cloud solution, which is not specific to Perfecto, is the latency while doing manual tests. I wish the experience could be as seamless as a real device.

What problems is Perfecto solving and how is that benefiting you?

Achieving continuous testing in mobile development. Being able to scale our tests, use parallelization to reduce execution time and run on multiple devices to increase coverage.

Read more
NS

Netanel S

October 18, 2020 Source: G2.com
"With perfecto you will get the best tool, service and price for mobile & Web device farm"
What do you like best about Perfecto?

The fact that the devices works there exactly as a real device that is plugged in to my computer

What do you dislike about Perfecto?

Ui/UX need to get much more improvement.

Recommendations to others considering Perfecto:

With perfecto you will get the best tool, service and price for mobile & Web device farm that are functioning exactly as if the device is plugged in to your computer. with minimum restrictions and technical problems.

I would highly recommend it.

What problems is Perfecto solving and how is that benefiting you?

Mobile device farm for manual and automation tests

Read more

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