Paytronix Reviews

I love the staff, support, and visibility the product enables. The services Paytronix provides are wide and truly enable a solid A to Z lifecycle marketing experience.

I dislike some of the UI/UX, but haven't found a platform in this space that has superb UI/UX. Relying on some partners for integrations and implementations can also be frustrating.

Implementations and integrations with partners can be frustrating. When pulling reporting on the fly, reporting sometimes has to be refreshed in specific ways for accuracy which can be cumbersome.

Well-rounded solution that allows consolidation of all card-based programs (comp, gift, loyalty) into one platform. Paytronix also provides great educational content for users and is constantly updating their content.

We had a bit of difficulty implementing this program - specifically migrating old data and installing into our POS. While this has a lot to do with the level of difficulty associated with the POS, it would have been a easier transition if Paytronix would have had support staff with a more intimate knowledge of our POS.

Implementation of this solution will run much more smoothly if you company has a dedicated POS tech who is able to devote time to implementation

The ability to communicate with and market to our loyalty guests is much more sophisticated than the program we were using previously. We're able to track, measure and report loyalty activity at a much higher level which offers us important insight into our guests.