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Paytm Payment Gateway Reviews

User Rating

4.8/5 (Based on 264 Ratings)

Rating Distribution

  • Excellent

    79.9%
  • Very Good

    17.8%
  • Average

    0.8%
  • Poor

    0.4%
  • Terrible

    1.1%

Do You Use Paytm Payment Gateway?

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Review Summary

Paytm Business is a popular digital payment app that users praise for its user-friendly interface, seamless transactions, and widespread acceptance. Customers appreciate the convenience of paying bills, booking tickets, and sending money through the app. However, some users report issues with app crashes, slow loading times, and inconsistent customer support. While Paytm Business offers a variety of features, some customers express concerns about limited cashback offers and occasional glitches in the app's functionality.

Pros

  • Offers a wide range of services like bill payments, mobile recharge, and online shopping.
  • Provides quick and secure UPI payments, making transactions hasslefree.
  • Userfriendly interface makes it easy for users to navigate and perform actions.

Cons

  • The application crashes occasionally, indicating potential bugs and server issues.
  • Sometimes, the wallet balance takes time to update, causing inconvenience to users.
  • Customer support response time can be slow, creating frustrations for users with complaints.

AI-Generated from the text of User Reviews

Reviews
SM

Sattwik M

December 14, 2023 Source: G2.com
"This payment gateway is very fast for business transactions"
What do you like best about Paytm Business?

Only Paytm business allows me to withdraw the money from my Paytm gift wallet balance. It supports instant payment with Paytm payments bank. It is easy to use and I use this frequently to convert my Paytm gift cards (received from Shiksha.com)

What do you dislike about Paytm Business?

Sometimes the amount takes higher time to reach my account.

What problems is Paytm Business solving and how is that benefiting you?

It accepts the payment from paytm gift wallet. I get payments from shiksha in paytm gift wallet. Only with paytm business I am able to take the money in my bank account.

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AS

Akash S

December 11, 2023 Source: G2.com
"Paytm business - Really an excellent way to accept payments on the go"
What do you like best about Paytm Business?

Paytm business is really an excellent step towards accepting payments on the go from your customers and transfer money directly into your bank accounts without any worries. It is a smarter way of running your business in just no time. Business of any scale can be easily registered on paytm business with minimal documentation. It can be implemented on the go with full spport by paytm team for any doubts or queries or support needed at the time of enrollment. It can be used multiple times free of charge and money can be transferred easily into the merchants account whenever needed. So wasy to integrate world wide by multiple merchants and stores.

What do you dislike about Paytm Business?

Doesn't have any drawbacks as of now according to my usage.

What problems is Paytm Business solving and how is that benefiting you?

Pytm business helped me to provide a gateway for accepting payments at my store on the go without any hassle. Just a scan is needed for doing payments and the amount directly gets credited into my account in no while.

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MM

Megha M

October 19, 2023 Source: G2.com
"Best for business payment solutions."
What do you like best about Paytm Business?

Lag free application & easy settlement is the best feature

What do you dislike about Paytm Business?

Merger of business app with normal paytm app

What problems is Paytm Business solving and how is that benefiting you?

Payment gateway, qr payment facility, payment settlement

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KS

Karandeep S

October 3, 2023 Source: G2.com
"The Business expert- Paytm Business"
What do you like best about Paytm Business?

The one qr payment system in the app is quite Amazing. My father owns a cab and the driver has this Paytm Business QR in the cab . It directs the payment directly to my father's bank account and even shows the transaction summary upto 1 year in the past. The settlement is quite quick and there are no hidden charges in the app. It is very useful for small as well as large scale businesses.

What do you dislike about Paytm Business?

There are no flaws in it. The best app in the market for business payments.

What problems is Paytm Business solving and how is that benefiting you?

Businesses can regulate payments from their customers in a very efficient way without any charges . That's the best thing about Paytm Business

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KD

Keshav D

September 10, 2023 Source: G2.com
"It is very nice app for the vendors and merchants for the online payments which business smooth."
What do you like best about Paytm Business?

The most helpful thing is that we dont have to carry the cash or cheque for any transaction, it can be just made through an mobile app which makes convienient by doing it from any where to anyone.

What do you dislike about Paytm Business?

Sometimes the transaction takes time and it show under processing and the amount got deduct from the account, at that time the user become panic and he/ she has to wait when the transaction will be successful.

What problems is Paytm Business solving and how is that benefiting you?

Its benefitting by saving the time and cost which a person was usually doing earlier to deposit the amount in the bank and for the transportation to seetle any transaction.

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AK

Abrar K

August 25, 2023 Source: G2.com
"One of the best platform for Merchants to accept and send money instantly."
What do you like best about Paytm Business?

The transaction success rate for Paytm is great. The transaction completes almost instantly, sometimes within a second. It is very secure as 128 bit encryption is used. The number of users for this platform is enormous and almost every vendor or merchant have it making it easier for anyone to buy anything without carrying any hard cash.

What do you dislike about Paytm Business?

International payments are not accepted in this platform which is a let down. Also the customer service is very poor and you might have to wait for long to get your transaction or any other issues resolved. The verification requires you to visit physical offices which is a discomfort as online platforms must have online verification.

Recommendations to others considering Paytm Business:

I will like to recommend it all the vendors and merchants out there who don't want the hassle of cash and want to maintain a proper record of everything. Also the transaction is completely safe and secured.

What problems is Paytm Business solving and how is that benefiting you?

Many merchants starts with Paytm as their primary wallet. It is very easy to use. One can book tickets, pay bills of any kind , do recharge and many other things using this platform. I have been using it on daily purpose and it's easy to maintain the record of transactions.

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AK

Abhishek K

July 16, 2023 Source: G2.com
"Paytm Business : Best app for merchants"
What do you like best about Paytm Business?

Best payment app for merchants in the market

Instant payment notification over mobile app and soundbox.

Ui is straightforward, and an instant settlement to bank option is available.

What do you dislike about Paytm Business?

Need much better offers for merchant

SSometimes, soundbox faces issues as no notification is received from the payment soundbox.

No other issues found till now. Rest all is good.

What problems is Paytm Business solving and how is that benefiting you?

Easy Payment Solution with instant notification.

Saves merchant as well as User time.

Complete calculative information for payment so merchants can track their money.

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PD

PRAVEEN D

April 19, 2023 Source: G2.com
"Pay anytime from anywhere for all type of payment"
What do you like best about Paytm Business?

Transaction failure rate is very low comparing to others payment apps, offering new contest, providing bank services through that we can opt advance money and pay later as like all bank features is online.

What do you dislike about Paytm Business?

Offers are useless or less comparing to others app which make it low usable regarding cash. Cash back is low and layout changes timely and product is somewhat costly than other platforms.

What problems is Paytm Business solving and how is that benefiting you?

For apying all types of payment like EMI for credit cards, all type of transaction to bank accounts directly and shops. Even in recharging bills like water bill, electricity bill, etc.

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SM

Shreyas M

March 31, 2023 Source: G2.com
"Buisness payments made easier and secure"
What do you like best about Paytm Business?

Paytm Business is so easy to use and so convenient for user usage. It is helpful to both Smallscale and largescale businesses. It allows us to take payment through credit Card, Paytm Post Paid, Paytm wallet, debit Card, UPI and many more which makes it better than others.

What do you dislike about Paytm Business?

Well, I don't feel there is anything wrong about Paytm Business. But sometimes they take a lot of time to respond while on call. That is a bit irritating. Few times there system takes a lot of time to load.

What problems is Paytm Business solving and how is that benefiting you?

Paytm Business is very helpful and it is reliable for small businesses. Over all it is so safe and secure for usage which makes it the best for usage. It is easy and comparably very fast.

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AB

Anil B

February 25, 2023 Source: G2.com
"Paytm Business: easy to use"
What do you like best about Paytm Business?

Paytm offers wide range of service to business community. Especially after lockdown the digital transitions have gathered much attention. Users can pay with ease to the respective business directly from there wallet or linked bank account via mobile phone

What do you dislike about Paytm Business?

It needs proper internet connectivity all the time , it's a cloud based software so fraud is possible if users don't use it wisely. You need to secure your main bank as one OTP can empty all your hard earned money

What problems is Paytm Business solving and how is that benefiting you?

During pendamic this offered wide connectivity to receive payment digitally and helped business to keep growing and fulfilling needs of every client nearly on real-time basis

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