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Paymo Reviews

User Rating

4.7/5 (Based on 183 Ratings)

Rating Distribution

  • Excellent

    70.5%
  • Very Good

    25.1%
  • Average

    3.3%
  • Poor

    1.1%
  • Terrible

    0%

User Sentiments

Intuitive User Interface, Accurate Time Tracking, Comprehensive Reporting, Seamless Invoicing

Limited Mobile App Functionality, Lack of Extensive Integrations, Inadequate Customization Options, Unreliable Automatic Time Tracking App

Do You Use Paymo?

Write a Review

Review Summary

Overall, Paymo receives mostly positive reviews from users, garnering a 4.3/5 rating on Trustpilot and 4.2/5 on Capterra. Reviewers applaud its user-friendly interface, comprehensive features for project tracking, time tracking, invoicing, and reporting. Paymo's mobile app is also praised for its convenience and functionality. However, some users express concerns about occasional bugs and glitches, as well as occasional slow loading times. Additionally, a few users mention that the learning curve can be steep initially, but most find the software intuitive and easy to use once they get the hang of it.

Pros

  • Userfriendly interface and intuitive design, making it easy to navigate and use.
  • Comprehensive features, including project tracking, time tracking, invoicing, and reporting, all in one place.
  • Strong mobile app that allows users to manage their projects and tasks on the go.
  • Excellent customer support, with quick response times and helpful assistance.

Cons

  • Some users have reported occasional glitches and bugs that can be disruptive.
  • Limited customization options, which may not suit all businesses' specific needs.
  • Pricing may be higher than some competitors, especially for smaller teams or individuals.

AI-Generated from the text of User Reviews

Reviews
MM

Mauricio M

October 10, 2023 Source: G2.com
"Great project management and invoicing tool"
What do you like best about Paymo?

Paymo is very easy to setup and to start tracking tasks on projects, loads very fast, has no bugs, it is always online. It's dashboard gives you all the main key indicators you need to see how is your business doing.

What do you dislike about Paymo?

Wish notifications could be sent from my own domain instead of the "paymo notifications"

Recommendations to others considering Paymo:

Start with the free version, Im sure you will upgrade soon and wont regret it

What problems is Paymo solving and how is that benefiting you?

Project task management and cost control, easy invoicing and tracking of invoices. Clients have the option to review timesheets or even check live reports for cost control.

Read more
AU

Anonymous User

October 5, 2023 Source: G2.com
"Paymo (before and after) Payroll"
What do you like best about Paymo?

Our company uses paymo to track hours for all our projects. Since our consultants work and live in different areas, this allows them to enter time on the project they worked, by the app or on their computer. Our customers and project managers can see reports of time used at any time since we can simply provide them a link of the report. This makes is simple to calcualte when a project is on target or going over budget. Paymo has been one of our cornerstones to our tool set for at least 6 years.

What do you dislike about Paymo?

Dislike is to strong, but I wish there were more features to allow for different types of users. I would like a way to schedule reports to be emailed, I am sure this possibly and integration.

Another request would be an "Approval" if there is set # of hours - so hours cannot be entered over the amount.

Recommendations to others considering Paymo:

Highly recommended if you have multiple project contracts and need to keep time, billing and project milestones.

What problems is Paymo solving and how is that benefiting you?

The benefits of Paymo is it makes time-tracking easy per project. Because we use Paymo to assign project consultants, project managers etc, this tool allows for flexibility in hours.

Read more
CO

Clifford O

September 18, 2023 Source: G2.com
"Worth every penny."
What do you like best about Paymo?

The rapid response given when you send an email or any question about the app and services.

What do you dislike about Paymo?

That you can't do everything on the phone app that you could do on a desktop but it's normal with all services from any competitor.

Recommendations to others considering Paymo:

Sign up it's worth what your paying for.

What problems is Paymo solving and how is that benefiting you?

Typing up invoices every month, timesheets, keeping track and records of estimates, invoices and time of work.

Read more
DT

Dan T

July 20, 2023 Source: G2.com
"Pay less with PPM with PAYMO"
What do you like best about Paymo?

Paymo is easy to use and user-friendly for the past few months since I started using paymo the best thing I like about it offers additional tool rather than PPM Which are billing and invoicing

Reliable

Affordable

What do you dislike about Paymo?

For me we feel great working with paymo great and user-friendly

What problems is Paymo solving and how is that benefiting you?

Time tracking

Read more
MM

Miles M

July 11, 2023 Source: G2.com
"Paymo is great platform for teamwork"
What do you like best about Paymo?

Reliable, affordable and easy to use, great UI/UX, project management and time tracking is best

What do you dislike about Paymo?

Paymo it has been great platform for our team

What problems is Paymo solving and how is that benefiting you?

Time tracking

Read more
CH

Charlie H

July 10, 2023 Source: G2.com
"Excellent project management software"
What do you like best about Paymo?

Paymo is very easy to use and easy to set up, it's a time savior spent on my different clients, perfect price/quality ratio and it's customer support is great and very helpful

What do you dislike about Paymo?

Paymo is great if there is any issues is always solved,it really have great customer support

What problems is Paymo solving and how is that benefiting you?

Very user-friendly and best in time tracking

Read more
AG

Angel G

June 19, 2023 Source: G2.com
"Do not Pay More with Paymo for PPM"
What do you like best about Paymo?

Ever since 2019, Paymo has been a remarkable tool for project portfolio management.

What do you dislike about Paymo?

Mobile application on my iOS doesn't encompass all features that are on cloud apps.

What problems is Paymo solving and how is that benefiting you?

Time and expense tracking on projects.

Task management.

Resource management.

Read more
ET

Evelina T

October 9, 2022 Source: G2.com
"Awesome app! Paymo is very easy to use and it helps a lot with organizing all projects and tasks."
What do you like best about Paymo?

Everything is very well arranged and easy to use.

What do you dislike about Paymo?

I like everything. There's nothing I don't like.

What problems is Paymo solving and how is that benefiting you?

With Paymo I find it easy to track my working time for all the projects.

Read more
AU

Anonymous User

September 12, 2022 Source: G2.com
"Great functionality and affordable price"
What do you like best about Paymo?

I love the reporting feature that lets me print reports based on specific client or project data across multiple users. Customer support is fast and very helpful.

What do you dislike about Paymo?

I've had some challenges with templates but was able to resolve them with the help of customer support.

What problems is Paymo solving and how is that benefiting you?

Paymo allows me to track billable hours for multiple clients and submit accurate reports to our accounting office for invoicing. The ease of use means I spend minimal time on project tracking and billing.

Read more
LH

LeShante H

September 9, 2022 Source: G2.com
"Paymo is Awesome for Small Businesses! Here's Why..."
What do you like best about Paymo?

Paymo gives you OPTIONS! It's really been the best out of the 10+ apps we've tried, as it allows us to really manage our projects. We particularly chose Paymo for the Time-Tracking feature. Whether we're working on multiple clients, multiple pay-based projects, or just need to generate a time report....you can do all of this and more with Paymo! We're able to generate an invoice when needed and with Paypal, whether a member of Paypal or not, our clients are able to pay without hassle.

What do you dislike about Paymo?

I don't get to use it as often as I'd like. Paymo is awesome and always makes improvements to be better for their customers, so I'm greatly appreciative of their team for that reason!

Recommendations to others considering Paymo:

If you're unsure of the commitment, try others and be prepared to come back to where you started!

What problems is Paymo solving and how is that benefiting you?

We're able to manage all of the details of our projects (inactive and active) and that helps in delivering our best work to the client, not having to worry about lost files, inaccurate time tracking, etc.

Read more

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