Payhip Reviews

User Rating

3.7/5 (Based on 150 Ratings)

Rating Distribution

Excellent
63.3%
Very Good
6%
Average
0.7%
Poor
0.7%
Terrible
29.3%

User Sentiments

Easy to use Interface, Great Customer Service, Affordable Pricing, Seamless Integrations

Account Deletion Issues, Poor Communication from Support, Limited Marketing Features, Occasional Technical Issues

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Review Summary

PayHip reviews are mixed, with some users praising its ease of use, low fees, and responsive customer service, particularly from Catherine and Kim. However, many others report negative experiences including account closures without explanation, lack of support, and payment issues. While PayHip claims to only allow original content and takes action against copyright violations, several users allege their accounts were unfairly shut down, leaving them with no access to their products or earnings. Overall, PayHip seems promising for sellers of original digital products, but its inconsistent customer service and questionable account management practices raise serious concerns.

Pros

Easy to use for beginners, with a simple and intuitive interface.
Offers a free plan with low transaction fees, suitable for startups.
Excellent customer service with prompt and helpful responses.

Cons

Inconsistent customer service, with some users reporting issues getting help.
Account closure and deletion without warning or explanation are frequent complaints.
Lack of transparency regarding account closure reasons and poor communication.

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Reviews

Peggie W

December 14, 2024 Source: Trustpilot.com

Clear and precise solution!

I appreciate the quick and clear response to my dilemma concerning my site. Thanks Lucy; you’ve been a great help.

Faran

December 11, 2024 Source: Trustpilot.com

Really useful and easy to use

Really useful and easy to use platform, caring, professional and quick support team. Also their pricing options are fantastic. I'm relatively new to their platform and up until now everything is going fantastic.

Definitely recommend for anyone wanting to sell their products online (I'm using it mainly for an online course).

László Simon

November 30, 2024 Source: Trustpilot.com

User-friendly and the customer service…

User-friendly and the customer service is awesome!

Fabio

November 30, 2024 Source: Trustpilot.com

Great service and product

I've been using payhip for almost a year and I'm satisfied. Their pricing plan is perfect, especially when starting out. Their customer support is one of the best I've come across. They are helpful and answer promptly. The platform can improve with more features and flexibility but so far i'm satisfied.

komal farhan

November 27, 2024 Source: Trustpilot.com

Very good experience If you have any…

Very good experience If you have any problem in your work, you contact Payhip team and you get response within few hours which is very good for working in the company.

Michael O'Leary

November 25, 2024 Source: Trustpilot.com

As a new member

As a new member I have found the people at Payhip very helpful and I look forward to a long and prosperous alliance

Nat Mlkn

November 25, 2024 Source: Trustpilot.com

Excellent Customer Support and User-Friendly Website

I had an amazing experience with this platform! The customer support team is outstanding—responsive, friendly, and incredibly helpful.

The website itself is a joy to use. It’s intuitive, well-designed, and easy to navigate, even for someone not very tech-savvy. Everything is clearly laid out, making the entire process smooth and hassle-free.

Jorge

November 20, 2024 Source: Trustpilot.com

I want to thank the support team

I want to sincerely thank the support team of Payhip for the assistance they provided me.
Their prompt and efficient help made a big difference, and I truly appreciate their dedication to customer support.

Nicolas Lacoumette

November 20, 2024 Source: Trustpilot.com

I've always had excellent experiences…

I've always had excellent experiences with Payhip's support. They are very responsive in solving issues and open to new ideas—two of my suggestions were even implemented on their site! I genuinely have nothing negative to say. Looking at the negative reviews, I noticed that most come from people whose stores were closed because they were selling PLR products, which are not allowed under Payhip's rules. This shows that Payhip enforces its policies to protect its users.

Aalma Luar

November 20, 2024 Source: Trustpilot.com

Awesome experience

Have tested payhip for more than a week and I can say that it is amazing! Intuitive and easy to use. All I need for setting up my shop.
But the most important is the customer service. They are super responsive, answering within 24 hours and providing all the guidance I need.

Payhip Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Payhip?

Review Summary

Pros

Cons

Peggie W

Faran

László Simon

Fabio

komal farhan

Michael O'Leary

Nat Mlkn

Jorge

Nicolas Lacoumette

Aalma Luar

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