Home/ SaaS Spend Management Software/ PayEm/ Reviews
92% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Automate finance processes with one click
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Easy to Use Interface, Efficient Expense Tracking, Seamless Expense Reporting, Extensive Integrations
Occasional Login Issues, Slow Transaction Processing Times, Limited Mobile App Functionality, Customer Support Issues
PayEm users consistently praise its ease of use and user-friendly interface. Many appreciate the ability to issue virtual cards with spending limits, streamlining expense management and reducing risk. The platform's integration with NetSuite is also a significant benefit, automating expense reporting and reconciliation. However, some users express concerns regarding customer service accessibility, the recent shift to a prepaid system, and the platform's occasional technical glitches.
AI-Generated from the text of User Reviews
Easy to share a vendor card and a physical card.
Easy to reimburse employees.
Excellent reports.
Nothing.
All is good! Maybe I would recommend adding a pivot for the reimbursement tool.
Paying vendors very easily.
Great team. Puts Proffessionalism at the top. Attentive to details. Great Sales, CS and constantly improving product/platform while Product team does it's best.
The holistic view of the product will be ground breaking and I believe in it.
It's still WIP on some cases. The product isn't as scaleable as other narrower-focused competitors (rather than holistic view PayEm strives for);it is still rapidly improving but there some WIP areas.
Budgetery control. Overview of the intakes and clear communication between involved parties, clarity re expense request and overall spend. Automation (or at least striving to it) for booking and paying.
The interface is great. It takes me just a few minutes a month and my finance team no longer chases me down.
I can't think of anything I don't like..
Submitting invoices to my finance team
The platform overall is a step ahead of the previous platform that we used. I truly like having the email reminders that the platform sends to help keep myself and my team on task with the receipts before our finance team sees the missing receipt.
I do have trouble signing in to PayEm occasionally, but that could be due to my account and how the company set my account up. Everything else seems to work accordingly and again better than our previous platform.
Keeping our financial receipts in order for the transactions we use. My team alone roughly has anywhere from 30-50 transactions that we need to house and store somehwere daily and PayEm works perfectly for that.
ease of use
great UI and UX
reliable service
nothing in general
if I need to think really hard, I had issues with the fact our accounts spread worldwide and I needed to fit some things
it makes my life easy by managing all payments for my accounts and spend
The interface is incredibly user-friendly, which makes it easy to interact and keep track of everyone's expenses.
If there is an issue then the support is very quick to help so nothing comes to mind :)
The more information there is about each transaction makes it easier to interact with the platform and locate necessary vendors.
Allows us to see exactly what is being spent on what with little to know overhead.
Few downsides but outside the US it has some limitations but these are minor
We used to have one credit card and would pay for google ads for a lot of customers and then hada a hard time auditing this
PayEm allows me to categorize and upload my expense receipts all in one place. I can search by date to find previous purchases.
Have not found any negatives with PayEm yet.
It allows me to keep all my expense records in one location.
I like that I can have multiple cards in one place but track all their transactions together. I also like that I have so many options clicking into a transaction.
I wish I could see if a receipt is uploaded already easier instead of scrolling over. My whole role is uploading and tracking payments. The receipt is more important than the department for example.
Keeping track of the payments for licensing made by my company. I am able to easily calculate how much we are spending in this area and so we are never stuck with an estimate or guessing.
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Eeasy to use and to setup and new cc...
Customer services conection. very hard to contact the helpdesk over the phone.
easy to control the employess expenses and to isue a company CC.