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PayEm Reviews

User Rating

4.9/5 (Based on 114 Ratings)

Rating Distribution

  • Excellent

    86%
  • Very Good

    14%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Easy to Use Interface, Efficient Expense Tracking, Seamless Expense Reporting, Extensive Integrations

Occasional Login Issues, Slow Transaction Processing Times, Limited Mobile App Functionality, Customer Support Issues

Do You Use PayEm?

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Review Summary

PayEm users consistently praise its ease of use and user-friendly interface. Many appreciate the ability to issue virtual cards with spending limits, streamlining expense management and reducing risk. The platform's integration with NetSuite is also a significant benefit, automating expense reporting and reconciliation. However, some users express concerns regarding customer service accessibility, the recent shift to a prepaid system, and the platform's occasional technical glitches.

Pros

  • PayEm offers a userfriendly interface, making it easy to manage credit card expenses.
  • The platform allows for issuing different cards with recurring limits, helping manage unexpected expenses.
  • PayEm streamlines the process of tracking transactions and expenses, saving time and effort.

Cons

  • PayEm's transition to a prepaid system may not be suitable for users who rely on credit cards for payment postponement.
  • Customer service can be difficult to reach, specifically through phone.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 20, 2023 Source: G2.com
"Payam is very good solution for companies' CC"
What do you like best about PayEm?

Eeasy to use and to setup and new cc...

What do you dislike about PayEm?

Customer services conection. very hard to contact the helpdesk over the phone.

What problems is PayEm solving and how is that benefiting you?

easy to control the employess expenses and to isue a company CC.

Read more
AU

Anonymous User

December 5, 2023 Source: G2.com
"PayEm is a fantastic solution for our company and it saves me a lot of time."
What do you like best about PayEm?

Easy to share a vendor card and a physical card.

Easy to reimburse employees.

Excellent reports.

What do you dislike about PayEm?

Nothing.

All is good! Maybe I would recommend adding a pivot for the reimbursement tool.

What problems is PayEm solving and how is that benefiting you?

Paying vendors very easily.

Read more
AU

Anonymous User

May 22, 2023 Source: G2.com
"Makes full control of financial processes seem feasible"
What do you like best about PayEm?

Great team. Puts Proffessionalism at the top. Attentive to details. Great Sales, CS and constantly improving product/platform while Product team does it's best.

The holistic view of the product will be ground breaking and I believe in it.

What do you dislike about PayEm?

It's still WIP on some cases. The product isn't as scaleable as other narrower-focused competitors (rather than holistic view PayEm strives for);it is still rapidly improving but there some WIP areas.

What problems is PayEm solving and how is that benefiting you?

Budgetery control. Overview of the intakes and clear communication between involved parties, clarity re expense request and overall spend. Automation (or at least striving to it) for booking and paying.

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AU

Anonymous User

April 13, 2023 Source: G2.com
"Makes my life so much easier!"
What do you like best about PayEm?

The interface is great. It takes me just a few minutes a month and my finance team no longer chases me down.

What do you dislike about PayEm?

I can't think of anything I don't like..

What problems is PayEm solving and how is that benefiting you?

Submitting invoices to my finance team

Read more
JV

Jake V

April 3, 2023 Source: G2.com
"Seamless and Easy To Use"
What do you like best about PayEm?

The platform overall is a step ahead of the previous platform that we used. I truly like having the email reminders that the platform sends to help keep myself and my team on task with the receipts before our finance team sees the missing receipt.

What do you dislike about PayEm?

I do have trouble signing in to PayEm occasionally, but that could be due to my account and how the company set my account up. Everything else seems to work accordingly and again better than our previous platform.

What problems is PayEm solving and how is that benefiting you?

Keeping our financial receipts in order for the transactions we use. My team alone roughly has anywhere from 30-50 transactions that we need to house and store somehwere daily and PayEm works perfectly for that.

Read more
AU

Anonymous User

April 2, 2023 Source: G2.com
"a nice and reliable service"
What do you like best about PayEm?

ease of use

great UI and UX

reliable service

What do you dislike about PayEm?

nothing in general

if I need to think really hard, I had issues with the fact our accounts spread worldwide and I needed to fit some things

What problems is PayEm solving and how is that benefiting you?

it makes my life easy by managing all payments for my accounts and spend

Read more
MZ

Masha Z

April 2, 2023 Source: G2.com
"Very user friendly & easy to use"
What do you like best about PayEm?

The interface is incredibly user-friendly, which makes it easy to interact and keep track of everyone's expenses.

What do you dislike about PayEm?

If there is an issue then the support is very quick to help so nothing comes to mind :)

What problems is PayEm solving and how is that benefiting you?

The more information there is about each transaction makes it easier to interact with the platform and locate necessary vendors.

Read more
PN

Perry N

March 29, 2023 Source: G2.com
"Payem is the solution for visibility into your expenses"
What do you like best about PayEm?

Allows us to see exactly what is being spent on what with little to know overhead.

What do you dislike about PayEm?

Few downsides but outside the US it has some limitations but these are minor

What problems is PayEm solving and how is that benefiting you?

We used to have one credit card and would pay for google ads for a lot of customers and then hada a hard time auditing this

Read more
AU

Anonymous User

March 28, 2023 Source: G2.com
"Excellent way to keep expenses and receipts all in one place."
What do you like best about PayEm?

PayEm allows me to categorize and upload my expense receipts all in one place. I can search by date to find previous purchases.

What do you dislike about PayEm?

Have not found any negatives with PayEm yet.

What problems is PayEm solving and how is that benefiting you?

It allows me to keep all my expense records in one location.

Read more
AU

Anonymous User

March 28, 2023 Source: G2.com
"Easy and quick"
What do you like best about PayEm?

I like that I can have multiple cards in one place but track all their transactions together. I also like that I have so many options clicking into a transaction.

What do you dislike about PayEm?

I wish I could see if a receipt is uploaded already easier instead of scrolling over. My whole role is uploading and tracking payments. The receipt is more important than the department for example.

What problems is PayEm solving and how is that benefiting you?

Keeping track of the payments for licensing made by my company. I am able to easily calculate how much we are spending in this area and so we are never stuck with an estimate or guessing.

Read more

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