PayCaptain Reviews

I have been using PayCaptain for just over six months. Stacey has been so great and helped us so much on many different occasions. Paddy has started processing our monthly payrolls and is incredibly quick and efficient at responding to all our payroll changes and queries. If you are looking for a Payroll provider then i would highly recommend PayCaptain.

We transfered our payrolls to PayCaptain in April this year and quite literally, haven't looked back since. With our dedicated Payroll Manager, Paulina Lis, and the support and tech team behind her who have supported with integrations with the time and attendance platform Deputy and our HRIS system, BOB, we have been able to reduce payroll processing time by 60%. User experience has also improved, with significantly less corrections to be processed due to changes and the ability to submit updates right up until the day before processing. Thank you PayCaptain, you are indeed Payroll Rockstars

Any and all dealings with PayCaptain are great. The whole team are professional, pleasant and knowledgeable in what they do and strive to make every experience as uncomplicated as they can, ensuring that the job is completed with a smile. All of my dealings with Paddy specifically have been a pleasure with any requiests being completed in a timely manner, showing knowledge and passion for the job role.

PayCaptain has been revolutionary for our payroll processes! Becky & Simon were very accommodating throughout the implementation process, listening closely to our needs and creating solutions - there were no requests that were deemed too tricky or not possible.
PayCaptain's ability to set up integrations across different systems is what drew us to the platform, and it has allowed us to automate a lot of processes that used to be very manual and time consuming for our team. Through being able to integrate with our HRIS (Hibob), and our timesheet platform (Deputy), our processing time has been cut down substantially. The team has been able to set up additional features that are specific to our needs which has been much appreciated.
Now we have been fully up and running for the past 5 months, the service we receive from our payroll processing team, including Paulina & Val, has been exceptional. Any last minute requests or amendments are always accommodated with open arms, making our payroll much more accurate. I don't think we could ask for much more!

We have been using Pay Captain for the past 10 months. We are based overseas and rely on the Pay Captain team for all our UK payroll needs. While I recommend the whole support team, particular mention needs to made of Rachel S, who is always responsive and goes above and beyond with her service.
Highly recommended!

Weve been using PayCaptain for a couple of years now and they have just got better and better as time has gone on in running our monthly payroll. Stacey has helped us so much on many different occasions and Paddy is so efficient on dealing with our monthly return I sometimes find it hard to keep up with him! His input of the information (of which there is a lot!) is accurate and he is really good at responding to any questions I have. Any problems that might arise are rectified quickly and efficiently. Thanks PayCaptain Team - great working with you!

Great payroll service. Paddy is a huge help and a really efficient agent.

Working with Paycaptain feels like a true partnership. Their team are always willing to help and have definitely gone the extra mile for us when we've asked it of them. It's great having a payroll partner who treat your problem like it's their problem. I've worked with a few different payroll providers over the years and wouldn't hesitate in saying Paycaptain are head and shoulders the best.

Only good things to say so far - great solution and service!

Over 1 year of service from PayCaptain now and would not consider looking elsewhere - a brilliant team who are always on hand to help us.
Highly recommend