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Payactiv Reviews

User Rating

4.7/5 (Based on 58 Ratings)

Rating Distribution

  • Excellent

    81%
  • Very Good

    15.5%
  • Average

    1.7%
  • Poor

    0%
  • Terrible

    1.7%

User Sentiments

Employee Financial Wellness, Ease of Use, Quick Access to Funds, Seamless Payroll Integration

Customer Service Issues, Occasional Technical Issues, Difficulty Enrolling New Employees, Inconsistent Payroll Syncing

Do You Use Payactiv?

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Review Summary

PayActiv is generally viewed positively as a convenient and low-cost solution for employees to access their earned wages early. Users appreciate the ease of setup and the ability to avoid payday loans. However, some concerns exist regarding customer service responsiveness and occasional issues with payroll integration. While the app is generally user-friendly, some employees require additional training. PayActiv is a valuable benefit for employers as it reduces payroll advance requests, improves employee retention, and contributes to financial well-being.

Pros

  • Employees appreciate the ability to access earned wages early.
  • The platform is userfriendly and easy for employees to use.
  • PayActiv helps reduce employee requests for pay advances.
  • The service has helped decrease employee turnover and attract talent.

Cons

  • Some employees have experienced issues with the system's functionality.
  • Customer service responses can be slow and unhelpful at times.
  • Integration with payroll systems can lead to difficulties.
  • Some employees find the enrollment process to be cumbersome.

AI-Generated from the text of User Reviews

Reviews
MM

Mike M

December 20, 2021 Source: G2.com
"One of my best business decisions"
What do you like best about Payactiv?

We've been using PayActiv for over 3 years now without a single problem. It is absolutely seamless for us, in that it does not cost us time or money. About 20% to 25% of our workforce will use them in any given pay period. I haven't had a single employee ask for an advance on their paycheck since we started using PayActiv. I have recommended them to my fellow franchisees and other business owners that know.

What do you dislike about Payactiv?

Nothing to dislike, at least not for me. Once we got them set-up with our payroll company everything has worked beautifully.

Recommendations to others considering Payactiv:

This should be a no brainer decision. It helps your employees and does not cost the company anything

What problems is Payactiv solving and how is that benefiting you?

Employees don't have to come to me asking for an advance - I know that is something they don't want to do and seem almost ashamed when they do it. If you advance pay for one person then you better be prepared to advance pay for everyone and that is not feasible. PayActiv eliminates that problem.

Read more
RM

Ricardo Lee M

November 11, 2021 Source: G2.com
"Payactiv a good as a virtual visa"
What do you like best about Payactiv?

I got a 15$ bonus to sign up and they called to offer 10 more upon card activation. A free 25$! Also great for other employees to get items for the office.

What do you dislike about Payactiv?

The virtual card Can't be used on google pay, cashapp or PayPal.

What problems is Payactiv solving and how is that benefiting you?

I'm able to order supplies from Amazon and ebay for the office and school using the virtual and physical card. They give 10 for every 100$ deposited and who can argue with free money?

Read more
AU

Anonymous User

October 21, 2021 Source: G2.com
"Outstanding benefit for employees"
What do you like best about Payactiv?

the anonymity for employees is very helpful they are more likely to use the service because they can do it with minimal people knowing and keep their dignity

What do you dislike about Payactiv?

many payperiods we have to reach out to Payactiv to have them upload our hours so that emplyees can access money very frustrating to the employee as well as us because we are a small operation

Recommendations to others considering Payactiv:

I think the it is a valuable asset to the benefits offered to employees. Our usage has grown over the 2 years we have offered it and I think they are using it for more than the money, I think they are using the other tools as well

What problems is Payactiv solving and how is that benefiting you?

We now have no advances being done in house which was an accounts payable nightmare. the true benefit is the only people that know an employee used payactiv is the employee and the payroll coordinator

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JS

Jeannette S

October 19, 2021 Source: G2.com
"Easy to use & VERY helpful"
What do you like best about Payactiv?

Very easy to use and helpful when your in a tight spot !!

What do you dislike about Payactiv?

Kinda slow picking up the hours like it should

Recommendations to others considering Payactiv:

Easy to use

What problems is Payactiv solving and how is that benefiting you?

Helpful when you need money and your in a tight spot !

Read more
CB

Chacarra B

June 8, 2021 Source: G2.com
"Easy to see hours and know your pay"
What do you like best about Payactiv?

That I'm able to see the hours that I have worked for the pay period

What do you dislike about Payactiv?

I dislike it don't always show the amount

What problems is Payactiv solving and how is that benefiting you?

That I'm able to get a pay advance without taking out a major loan

Read more
AU

Anonymous User

June 8, 2021 Source: G2.com
"Great Product"
What do you like best about Payactiv?

I enjoyed the quick and easy setup to get my employees started with PayActiv, the software is user-friendly and my employees have no issues.

What do you dislike about Payactiv?

The only thing I dislike, is I wish more of my employees would take advantage of the program.

What problems is Payactiv solving and how is that benefiting you?

I am solving issues with employees needing their pay early, they have the ability to withdraw funds and not have to wait until payday, the benefit is I've noticed employees staying employed with us longer, the retention rate is better and most say because of this benefit we offer.

Read more
KE

Kelsey E

June 7, 2021 Source: G2.com
"PayActiv is a great, low cost option for our staff to access their earned wages prior to payday!"
What do you like best about Payactiv?

Ease of use, low cost option for our employees.

What do you dislike about Payactiv?

The manual process of emailing in our employees time.

Recommendations to others considering Payactiv:

It works great and is easy to use. Your employees will thank you!

What problems is Payactiv solving and how is that benefiting you?

No need for staff to request payday advances or seek out high interest payday loans.

Read more
AU

Anonymous User

June 4, 2021 Source: G2.com
"Rocky start but things are improving"
What do you like best about Payactiv?

The new look and User interface are pretty cool.

What do you dislike about Payactiv?

Your Customer service is not very skilled

What problems is Payactiv solving and how is that benefiting you?

Your customer service agents are not knowledgeable enough about the product. They can't even tell you the easiest way to sign in.

Read more
AU

Anonymous User

June 3, 2021 Source: G2.com
"Easy peasy!"
What do you like best about Payactiv?

The ease of using the app to see how much is available to borrow and the prompt payout.

What do you dislike about Payactiv?

I have not experienced any issues thus far.

What problems is Payactiv solving and how is that benefiting you?

Unexpected car problems. Having access to already earned money allowed me to get my tire replaced and get to work.

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BH

Brittney H

June 3, 2021 Source: G2.com
"Amazing! Don’t have to worry about next pay day to pay bills"
What do you like best about Payactiv?

That I can access some of my earnings early

What do you dislike about Payactiv?

It charges a $1.99 for me to burrow my money

What problems is Payactiv solving and how is that benefiting you?

Bills paid, food on the table

Read more

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