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Patriot Payroll Reviews

User Rating

4.8/5 (Based on 5,056 Ratings)

Rating Distribution

  • Excellent

    86.6%
  • Very Good

    10.6%
  • Average

    1.2%
  • Poor

    0.5%
  • Terrible

    1.1%

User Sentiments

Ease of Use, Excellent Customer Service, Affordable Pricing, Accurate Tax Filing

Lack of Integrations with Time Tracking Apps, Limited Customization Options, Lack of Advanced Payroll Features, Inconvenient Customer Service Hours

Do You Use Patriot Payroll?

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Review Summary

Patriot Payroll receives mixed reviews from users. Many appreciate its user-friendly interface, comprehensive features, and responsive customer support. However, some users express dissatisfaction with its limited customization options, occasional technical glitches, and lack of integration with certain accounting software. Additionally, pricing concerns are raised, with some users finding the cost to be higher than expected. Overall, opinions vary, with some users highly recommending the software while others suggest considering alternatives.

Pros

  • Ease of Use: Intuitive interface and simple navigation make it userfriendly for businesses of all sizes.
  • Comprehensive Features: Offers a wide range of payroll functions, including tax calculations, direct deposit, and employee selfservice.

Cons

  • Limited Reporting Capabilities: May not provide the robust reporting options required by larger businesses.
  • Customer Support Issues: Some users have experienced delays in customer support response times.

AI-Generated from the text of User Reviews

Reviews
B

Buzzardscommspeed.net

November 22, 2024 Source: Trustpilot.com
Best customer service ever
Best customer service ever
Read more
J

JOJOWOLAK

November 15, 2024 Source: Trustpilot.com
Incredible Customer Service
Incredible Customer Service, easy to use!
Read more
q

quan

November 13, 2024 Source: Trustpilot.com
Good service
Good service
Read more
BD

BIR DAVINDERPAL

November 13, 2024 Source: Trustpilot.com
Very good experience 💯
Date of experience: November 13, 2024
Read more
K

Kelcey

November 13, 2024 Source: Trustpilot.com
Great customer support
Support team is patient and kind every time I call with a question.
Read more
TI

Ted Kennedy III

November 13, 2024 Source: Trustpilot.com
Great tech support!
I am onboarding a new client, and your tech support team has been very helpful in getting all the relevant pieces in place.
Read more
S

Stacie

November 12, 2024 Source: Trustpilot.com
Helpful
Jeanette was very helpful and encouraging as she walked me through my situation and answered my questions.
Read more
A

Andy

November 12, 2024 Source: Trustpilot.com
Very easy to use.
Date of experience: November 12, 2024
Read more
W

Wendy

November 12, 2024 Source: Trustpilot.com
The staff is always kind
The staff is always kind, helpful and willing to answer any questions that I have presented to them. If they have to get back to me on anything, they always follow up as they state.
Read more
L

Lori

November 12, 2024 Source: Trustpilot.com
Best out there!
I’ve reached out for help several times, and each time the experience has been great. Always knowledgeable, polite and helpful. Amazing company!
Read more

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