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Passpack Reviews

User Rating

4.2/5 (Based on 53 Ratings)

Rating Distribution

  • Excellent

    49.1%
  • Very Good

    32.1%
  • Average

    11.3%
  • Poor

    1.9%
  • Terrible

    5.7%

User Sentiments

Secure Password Storage, Easy Password Sharing, One-Click Login, Easy to Use Interface

Limited Mobile Functionality, Buggy Sharing and Ownership Features, Inconvenient Multi-Step Login Process, Lack of Customization for Login Fields

Do You Use Passpack?

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Review Summary

Drawing insights from user reviews on Passpack from both G2 and Capterra, customers appreciate its user-friendly interface, robust password management capabilities, and secure storage options. The multi-factor authentication and seamless integration with various platforms are also highly praised. However, concerns regarding occasional syncing issues and limited customization options have been raised. Overall, Passpack is recognized for its ease of use, security features, and integration capabilities, while some users suggest improvements in syncing reliability and customization flexibility.

Pros

  • Userfriendly interface simplifies password management.
  • Robust security features ensure data protection.

Cons

  • Few integration options limit compatibility with other software.
  • Occasional sync issues can lead to accessibility problems.

AI-Generated from the text of User Reviews

Reviews
BL

Bryan L

November 9, 2023 Source: G2.com
"Very strong software at good price point"
What do you like best about Passpack?

It has all the features that I need in a password manager but at the best price that I could find. They recently made a major upgrade, which is always a positive. Organization and note tools are strong.

What do you dislike about Passpack?

I haven't found anything to dislike as of yet.

What problems is Passpack solving and how is that benefiting you?

The cost is very competitive. The performance is solid and reliable.

Read more
FC

Frances C

October 27, 2023 Source: G2.com
"Security and Trust Delivered"
What do you like best about Passpack?

I run an accounting services business serving over fifty clients, and we must keep track of numerous passwords - not just ours but those of our clients. Given the nature of our work, access management and control of client information is critical to the integrity of our business. Passpack provides security and trust, enabling my staff to complete work securely and efficiently. Being able to segment my employees into specific Teams according to client responsibilities is a significant benefit. Customer support is super helpful.

What do you dislike about Passpack?

The user interface takes some time, but we understand this is being actively improved.

What problems is Passpack solving and how is that benefiting you?

Managing client passwords in a secure application and sharing within my team.

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MC

Marc C

October 16, 2023 Source: G2.com
"Successful Use of Passpack in a Multi-user Environment"
What do you like best about Passpack?

Passpack is very easy to use, to share passwords with teams, and years of experience have proven the application to be secure. Also, when a team member is terminated, a one step process terminates the member for access to the passwords.

What do you dislike about Passpack?

Due to the level of security, it is a little tricky to add new users, but once you are set up, it is a breeze.

What problems is Passpack solving and how is that benefiting you?

Securely and efficiently sharing passwords with teams.

Read more
AU

Anonymous User

November 17, 2016 Source: G2.com
"Knock out of the ballpark!"
What do you like best about Passpack?

Keeps company interest at extreme level of security

What do you dislike about Passpack?

Can be difficult to user for a non-technical, first-time user.

What problems is Passpack solving and how is that benefiting you?

Ensuring that certain sites and services are accessed by the correct person.

Read more
CD

Cassie D

July 5, 2016 Source: G2.com
"The most important software we use"
What do you like best about Passpack?

Passpack is used daily in my organisation. Servicing multiple clients each with encryption needs, we feel secure in using Passpack every day.

What do you dislike about Passpack?

I have no complaints with this service. If I were to work for another organisation, Passpack is the one tool I would require to be on board.

Recommendations to others considering Passpack:

If there is one software you need to manage efficiency and effectiveness of staff working on multiple platforms, this is it.

What problems is Passpack solving and how is that benefiting you?

Ever lost a password and had to go through the pesky process of resetting your password? Had a staff member leave and weren't sure what passwords they had access to? Or had all the log ins but not sure what site they belong to? Passpack takes care of all it. No longer do we have to remember complex series of passwords - just one password and one packing key.

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CB

Corey B

June 9, 2016 Source: G2.com
"Passpack review"
What do you like best about Passpack?

For an online password management solution it is hard to beat passpack. It is super easy to use, easy to add notes, and easy to copy passwords without even having to view the password. We have a lot of very critical info in there and I feel safe and secure using it everyday

What do you dislike about Passpack?

Not much to say here, we really like it. My biggest complaint would be the mobile aspect of it, its a bit cumbersome, and might be better in an app format. Lots of pinching to zoom overall. But i rarely use it on my phone

Recommendations to others considering Passpack:

Do it, price and ease of use cannot be beat. We researched a ton of options and this was hands down the best solution we tried at the pricepoint. At the end of last year our company talked about "wins" of the year, one of them was upgrading to passpack, its that rad.

What problems is Passpack solving and how is that benefiting you?

Having an easily accessible password solution online in the cloud. We had been using some inferior software that we had to run locally on our server, then VPN to it if we were remote, it was slow clunky & you could only update the DB from the PC app and read only on osx.

Read more
AU

Anonymous User

April 14, 2016 Source: G2.com
"Dependable and Secure"
What do you like best about Passpack?

I like the security features that Passpack offers. I feel the passwords are very well protected. Also the secure button that allows for one click login is very handy. Passpack loads fast and has an excellent search function.

What do you dislike about Passpack?

The sharing feature and the ownership feature can be a bit buggy sometimes. I often have to save a password multiple times to get the settings right. I would also prefer that more search results be on one page, but that is a minor annoyance.

Recommendations to others considering Passpack:

If you need a quickstart option for managing passwords across a team, go for Passpack.

What problems is Passpack solving and how is that benefiting you?

We are solving a password storage problem in which many people need access to the same passwords and not all individuals need access to the same passwords. Passpack allows our team to create custom access levels and provides a secure method for storing a large amount of passwords.

Read more
AU

Anonymous User

April 12, 2016 Source: G2.com
"Excellent product"
What do you like best about Passpack?

I'm confident passwords are kept private and secure. It's also really easy to share passwords with coworkers. And, the 1 click login is a major time saver.

What do you dislike about Passpack?

There is very little that I dislike. It's sometimes a pain to have to enter the Packing Key, but I know that this feature is actually very useful in that it provides another level of security.

What problems is Passpack solving and how is that benefiting you?

Trusted sharing of passwords with a large team.

Read more
AU

Anonymous User

July 1, 2016 Source: G2.com
"Very helpful"
What do you like best about Passpack?

Very easy to use.

Good security.

Easy way to share passwords with coworkers.

What do you dislike about Passpack?

So far, i have liked everything.

Very easy to use.

Good security.

Easy way to share passwords with coworkers.

What problems is Passpack solving and how is that benefiting you?

multiple people working on the same accounts and we need to be able to share passwords.

Read more
AU

Anonymous User

April 13, 2016 Source: G2.com
"Access from anywhere on any computer without the hassle of a USB. Very secure."
What do you like best about Passpack?

Triple opt in security. Easy to search through large lists of passwords. Ability to add notes.

What do you dislike about Passpack?

Wish it could be easier to assign multiple owners. I find that if I need the information updated I need to find the original creator of the password.

What problems is Passpack solving and how is that benefiting you?

Needed something more secure then a file that sits on my USB. With Passpack I am able to access my passwords anywhere on any computer without worrying about losing the file because I lost the USB or the USB gets damaged. Easier to keep up to date between multiple people.

Read more

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