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PassFort Reviews

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Reviews
AU

Anonymous User

January 27, 2022 Source: G2.com
"Great product and team!"
What do you like best about PassFort Lifecycle?

We like that it stops human errors and automates as many tasks as possible. This has meant we have a gold standard in our compliance process straight out of the box. Our account manager Aaron is excellent, always chasing up on any issues we had and wanting us to get the most out of the platform,

What do you dislike about PassFort Lifecycle?

There API does everything but is not simple to understand. Their guides are sometimes don't feel relevant, and you have to search a lot of pages to understand what you may want to do. It's a shame when you talk to the engineering team; there is an easy way to do something that would be hard to find out by yourself.

What problems is PassFort Lifecycle solving and how is that benefiting you?

Automated tasks that allow us to onboard clients quickly but most importantly diligently too. Team can own the process and it stops them missing a steps that we need to do.

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AU

Anonymous User

January 25, 2022 Source: G2.com
"Passfort made the screening process a delight"
What do you like best about PassFort Lifecycle?

What is highly appreciated is the retrieval of information from Companies House.

There is no losing time or making errors while copy-pasting; we can concentrate on the actual work

What do you dislike about PassFort Lifecycle?

For shareholders, the tasks are passed automatically when one of the screenings is complete. You need to unmark the task in order to check IDs or other documents

What problems is PassFort Lifecycle solving and how is that benefiting you?

Due Diligence is made easy, no need for different databases and reports from other systems for monitoring.

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AU

Anonymous User

January 19, 2022 Source: G2.com
"User Friendly Compliance Software"
What do you like best about PassFort Lifecycle?

A great overall package that makes onboarding clients easy. As the first piece of compliance software I have ever used I found it so easy to pick up and get straight into my work. The support from the Passfort team has been top tier with regular meetings with our account manager there informing us of exciting updates to the services they can offer and bespoke recommendations that suit our business needs.

What do you dislike about PassFort Lifecycle?

Off the top of my head no issues come to mind, I am happy with the service and support that Passfort offer. I feel the regular updates to providers and current features makes Passfort a well-rounded system.

What problems is PassFort Lifecycle solving and how is that benefiting you?

Passfort has helped our business perform due diligence at point of onboarding our clients and keep that process going throughout our business relationship them.

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AU

Anonymous User

September 9, 2021 Source: G2.com
"Efficient and clear system"
What do you like best about PassFort Lifecycle?

I appreciate the clarity of the profile page.

What do you dislike about PassFort Lifecycle?

Sometimes, the processing time gets slower.

Recommendations to others considering PassFort Lifecycle:

I highly recommend PassFort.

What problems is PassFort Lifecycle solving and how is that benefiting you?

I am very grateful for the clarity of the profile pages. As everything is visually so organized, it is quite easy to see what files are missing in the process.

I also appreciate continuous monitoring of the background check.

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SS

Stephanie S

June 25, 2021 Source: G2.com
"Great platform with a very helpful team"
What do you like best about PassFort Lifecycle?

We have been using Passfort as part of our onboarding CDD and AML processes for several years and it has become an essential tool to assist with the onboarding and monitoring of our clients. Passfort assists Cornhill in meeting its regulatory obligations while also improving the automation and efficiency of our current processes.

Passfort brings flexibility, innovation and knowledge to what we as customers require to help support our clients journey, and ensure a smoother and stable relationship is maintained.

It has been a pleasure to work with a knowledgeable team that has supported Cornhill throughout the relationship and we look forward to developing and enhancing our offering through passfort over the years to come.

What do you dislike about PassFort Lifecycle?

Nothing comes to mind. On the whole, I am pleased with the Passfort experience as a user

What problems is PassFort Lifecycle solving and how is that benefiting you?

PassFort continues to evolve the platform to achieve the best possible offering, streamlining and bringing ongoing solutions for the evolving regulatory AML space.

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DC

Dave C

June 21, 2021 Source: G2.com
"Kudos to the PassFort Team for building a great product!"
What do you like best about PassFort Lifecycle?

Working with a great team that is passionate about their product and who are always listening and thinking of innovative ways to further improve upon it.

What do you dislike about PassFort Lifecycle?

As a very demanding customer of PassFort's, at times we ask for very tight timelines for multiple competing projects. Understandably, the team cannot commit to all requests, but we've found PassFort's willingness to work with us to find agreeable compromises and solutions to be great and has further built on our foundation as partners.

What problems is PassFort Lifecycle solving and how is that benefiting you?

PassFort has been instrumental in helping our org automate key elements of our onboarding process. Operating in multiple countries, each with its compliance nuances and challenges, the team has been able to help us reduce complexity, increase scale and benefit from their ecosystem of connected vendors and partners.

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KM

Kathryn M

June 17, 2021 Source: G2.com
"Flexible & helpful tech, support, and business"
What do you like best about PassFort Lifecycle?

Flexibility and dedication. Flexibility in their mindset towards deals and customers, but also in their technology, which is designed to make RegTech more accessible to developers - and RegTech needs to be accessible to be effective!

Their slogan is lived by - they really do add the human touch to compliance automation. Our CTO loves them for their dynamic and fast support in using the product; we (founders) love them for giving us the time and resources needed to be a long-term partner, not just a customer.

What do you dislike about PassFort Lifecycle?

Nothing springs to mind from a commercial/working together perspective. Our CTO may have some niggles but he speaks very highly of the tech and integration support.

What problems is PassFort Lifecycle solving and how is that benefiting you?

PassFort scales with us by allowing us to use direct deals with providers or use PassFort's commercials, and they are agnostic either way. They go above and beyond to help in any way they can.

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SF

Scott F

May 6, 2021 Source: G2.com
"Highly recommend - great platform, great support"
What do you like best about PassFort Lifecycle?

There has been positive feedback throughout our organisation for Passfort. It is really intuitive to use and has excellent performance when faced with higher volumes.

Also, there is a helpful support team on hand to help with anything from configurations, queries about specific cases, understanding reports.

The product team are also accommodating when discussing potential enhancements to the offering.

What do you dislike about PassFort Lifecycle?

There isn’t anything I dislike in particular. Where we see an area we think can be improved for us, we are comfortable giving feedback.

What problems is PassFort Lifecycle solving and how is that benefiting you?

Faster onboarding.

Faster adjustments to processes, across multiple potential journeys (jursidictions, risk levels).

Faster integrations for business needs.

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SH

Steve H

February 18, 2021 Source: G2.com
"A great partner from beginning to launch"
What do you like best about PassFort Lifecycle?

Passfort has become a true partner, fully understanding our objectives and completing work ahead of schedule whilst keeping us updated first hand on new developments.

What do you dislike about PassFort Lifecycle?

Not a lot to be honest. No complaints so far.

What problems is PassFort Lifecycle solving and how is that benefiting you?

We've introduced an end to end KYC portal. Web forms and document upload for corporate onboarding leading into automated KYC procedures with all ongoing monitoring happening within the portal too.

The platform is opening new territories to us, that would have required increased headcount costs to achieve.

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AU

Anonymous User

January 25, 2021 Source: G2.com
"Can't recommend PassFort highly enough"
What do you like best about PassFort Lifecycle?

PassFort makes digital transformation of KYC processes vastly more time and cost efficient.

What do you dislike about PassFort Lifecycle?

I can't say there is anything I dislike about working with PassFort, it's always been a good experience.

Recommendations to others considering PassFort Lifecycle:

Go ahead and use them - fantatsic business, cannot recomend highly enough

What problems is PassFort Lifecycle solving and how is that benefiting you?

PassFort has enabled valuable clients to achieve more efficient and cost-effective KYC processes. Our clients have a higher pass rate on their compliance checks and have therefore improved onboarding experiences.

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