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Paldesk Reviews

User Rating

4.6/5 (Based on 19 Ratings)

Rating Distribution

  • Excellent

    78.9%
  • Very Good

    15.8%
  • Average

    0%
  • Poor

    0%
  • Terrible

    5.3%

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Reviews
MV

Milica Vujasin

August 20, 2019 Source: Trustpilot.com
Amazed
Paldesk is super user-friendly and extremely useful! Response time is great same as integration with other channels.
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ML

Marta Lalic

August 18, 2019 Source: Trustpilot.com
Awesome
Great omnichannel!!! Easy to work with and support is really fast in responding.
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V

Vedran

August 18, 2019 Source: Trustpilot.com
Great tool!
A very useful tool for ticketing. Would suggest to everyone looking for a fast and reliable omnichannel platform.
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W

Winston

August 18, 2019 Source: Trustpilot.com
great for non-technical users
They provided a great support for not-technical user (me). They guided me and I successfully installed their widget, customized it and started receiving questions.
Paldesk has a lot of interesting features, but they are not all explained very well so I suggest better tutorials or they will receive a lot of chat questions.
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SN

Susan Navolski

February 11, 2019 Source: Saasworthy.com
Friendly and easy to use.

Like the fact you can integrate it with your most popular customer communication channels like Twitter, Facebook, Gmail or even Slack. It's easy to use and great plugin for the websites in order to bring your customer support to the next level. Recommend.

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MR

Mirjana Rajcic

February 11, 2019 Source: Saasworthy.com
Love this Live chat!

Paldesk have easy installation, great customer support and lot of features for small business.

I am using  FREE version for now and it has a lot of great options if you have low volume of conversations.

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IM

Igor Mirković

January 30, 2019 Source: Trustpilot.com
Chat looks really good on a website
Chat looks really good on a website, and response time is great.
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MR

Mislav Raguž

January 29, 2019 Source: Trustpilot.com
Great live chat and help desk software
This live chat and help desk software really shows it value and helps you to get to know better live chat and help desk software with its simplicity. Also, it's has really nice interface and cool features as widget customization.
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MR

Mirjana R

January 29, 2019 Source: Trustpilot.com
I love this omnichannel!
I love this omnichannel! so easy to use, simple dashboard and lot of great features such as predefined answers, ticketing systems...
Price is ok too just $12 yearly, strongly recommend!
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NM

Nikolina Maškarić

August 18, 2019 Source: Trustpilot.com
Perfect ROI!
It's a cool and cheap software for small-business like myself. Easy to set-up (didn't have to call IT team or developers) and fun to use. Since I'm working on a global field their Live Translate feature is an amazing add-on, as well as smart routing for my multiple websites.

All the integrations have been working fine so far and I'm looking forward to new stuff they release!
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