Oyster Reviews

User Rating

4.5/5 (Based on 475 Ratings)

Rating Distribution

Excellent
70.5%
Very Good
19.8%
Average
4%
Poor
1.7%
Terrible
4%

User Sentiments

Easy to Use Platform, Responsive Customer Support, Smooth Onboarding Process, Comprehensive Global Hiring Solutions

Inconsistent Customer Support Response Times, Lack of Phone Support, Complex Invoicing Processes, Limited Platform Functionality

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Review Summary

Overall, users praise Oyster's user-friendly interface, seamless onboarding process, and excellent customer support. They highlight the platform's comprehensive HR features, including payroll, benefits management, and performance tracking. While some users note occasional glitches and limitations, they generally value Oyster's ability to streamline HR processes and provide a positive employee experience.

Pros

Userfriendly and intuitive interface, making it easy for teams to navigate and manage HR tasks.
Comprehensive suite of features, covering all aspects of the employee lifecycle, from onboarding to performance management.
Robust reporting and analytics capabilities that provide valuable insights into HR performance.
Excellent customer support, with dedicated account managers and a responsive help desk.

Cons

May require additional customization to fully align with specific organizational needs.
Some users report occasional performance issues during peak usage times.
Pricing can be higher than comparable HR software for small businesses or startups.
Limited integrations with thirdparty software, which may require additional effort for data exchange.

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Reviews

Jasmin Baker

November 15, 2024 Source: Trustpilot.com

Welcoming and Supportive

From the initial contact to the final stages, everyone I interacted with was welcoming and supportive. This created a positive first impression and reinforced my excitement about joining the team.

Christopher Crotty

November 14, 2024 Source: Trustpilot.com

There were only minor issues

There were no issues, apart from difficulty communicating in initial steps. Other than that it was fine.

Enrique Matos

November 13, 2024 Source: Trustpilot.com

A lot of support in order to sign on…

A lot of support in order to sign on time.

Jean-Jacques Le Bon

November 7, 2024 Source: Trustpilot.com

Very efficient

Very reactive and efficient service

Melanie Bogner

November 6, 2024 Source: Trustpilot.com

All was great !!

Date of experience: November 06, 2024

Unknown

October 26, 2024 Source: Trustpilot.com

Smooth process

Smooth process.

Martin Mouritzen

October 25, 2024 Source: Trustpilot.com

Pleasant experience

So far I've had a pleasant experience with Oyster from the employee side. I can't really put my finger on anything that didn't work out nicely.

Privacy

October 21, 2024 Source: Trustpilot.com

Good modern platform

Nice platform. Modern and convenient.

Nikolay Kazmin

October 15, 2024 Source: Trustpilot.com

People were helpful

People were helpful, the process was very transparent.

Customer

October 10, 2024 Source: Trustpilot.com

Slick onboarding

The onboarding process with Oyster was well-defined and straightforward throughout, and their platform worked well through this part of the process.
The Onboarding Manager was accessible and responsive, and gave regular and appropriate updates.