OutreachCRM Reviews

easy acces to data and very user friendly UI

not capturing call information in call search

helps a lot in giving data of various accounts, traction and data.

Create excellent sequences you would like your business Development representatives (BDR's) to use. Increases the productivity of our BDR's.

We have had no shortcomings with CSM outreach.

Allows our business development sales staff to follow structured sequences with optimized playbooks that allow for faster and greater reach as lead generators.

sales execution platform that empowers entire sales teams to win more deals.

I have nothing to dislike and I like the product and useful

Outreach is the leading sales execution platform that helps market-facing teams efficiently create and predictably close more pipeline.

It helps to organize my customer communication and management. The reporting helps to properly organize and analyze my data. Easy to use, simple UI, and great templates.

Not much to dislike, manual adding tasks is a pain, and onboarding new members is still difficult, and there are a very less customizations available, making it very standard

It helps to reach customers easily, email communication gets very organized and simple. Tracking and analyzing also becomes super easy then. Automation is a wonderful thing here.

Ease to navigate, Good integration with email. Let me know when my emails are getting opened and how often. Can easily run sequences and analytics let me know how various sequences are performing.

Sometimes the admin tasks are on a bit of a tough side; some use cases are there that I don't use a lot and other SDRs don't even use. Rest everything is quite good.

Can easily make and run sequences. let's me be on top of each prospect knowing which prospect is add qhat stage while seeing exactly what persona and ICP they belong to.

1. You wouldn't have to worry about follow ups.

2. You'd be sure to know if someone has opened or showed interest to your product or service

3. All those integrations with Linkedin Sales Nav, 6Sense, Cruchbase make it all the more useful.

It does not show when some one has opted out. It does show the date but does not show the year. So, it is more of a guessing game to identify when did the prospect opt out.

Helping me for automated follow ups and know when someone is looking into my emails so I don't miss out on any prospects who are interested in our product or services.

It has the best feature; from calling to managing your leads, it has everything one needs to perform daily duties

There isn't much that I dislike about the software. It can be used by a beginner very easily. It is already better.

Managing leads, calling and everything that it needs to do

Great interface. Easy to learn for the person managing a sales team. Easy-to-understand reporting and quickly demonstrates its ROI. Once your sales team embraces it, they're in for a super helpful tool.

Not really a dislike but like all software that needs to integrate with other platforms, you need to take your time to set up correctly: connectors, permissions, field labelling, etc. I loved Outreach's white glove onboarding—it helped us learn the functionality and saved us a lot of time further down the line when we were up and running.

To build a high-performing funnel. Helping our sales team do even more while retaining a high-touch experience with leads, prospects, and customers. Achieving higher lead conversion. Creating new efficiencies.

Helps me keep metrics high for work each day

The tasks don't notify me when something is due

Contact and keep track of it all

One of the benefits of OutreachCRM is that it integrates with a wide range of other tools, such as Salesforce, Marketo, and LinkedIn Sales Navigator. This integration allows users to streamline their sales and marketing workflows and access all their important data in one place.

It can take some time to fully understand and navigate the platform, especially if you are not already familiar with CRMs. There is also no much flexibility for customization as some other CRMs.

Outreach allowing our sales teams to spend more time focusing on closing deals and less time on administrative work. Also OutreachCRM provides detailed analytics and reporting on sales activities, enabling teams to identify trends, track performance, and make data-driven decisions to optimize their outreach.