Outplay Reviews

User Rating

4.7/5 (Based on 346 Ratings)

Rating Distribution

Excellent
77.2%
Very Good
18.5%
Average
2.9%
Poor
0.3%
Terrible
1.2%

User Sentiments

Excellent Customer Support, Ease of Use, Value for Money, Sales Automation

Limited Integrations, UI Improvements, Bugs, Phone Number Issues

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Review Summary

Users commend Outplay for its user-friendly interface, ease of use, and comprehensive features that help them create and manage engaging video content. Many reviewers highlight the platform's intuitive drag-and-drop editor, customizable templates, and extensive media library. Additionally, users appreciate Outplay's analytics and reporting capabilities, which provide valuable insights into video performance and audience engagement. However, some reviewers mention occasional glitches and bugs, as well as limited options for advanced video editing. Overall, Outplay is generally well-received for its user-centric design, feature-rich platform, and ability to streamline video production and distribution.

Pros

Easytouse interface: Navigating the platform is userfriendly, enabling users to quickly find the information they need without getting lost or overwhelmed.
Comprehensive product comparisons: Outplay allows users to compare multiple products sidebyside, making it easier to see the key differences and make informed decisions based on their specific needs.

Cons

Limited number of reviews: The platform has a relatively small number of user reviews compared to some larger review sites, which may limit the comprehensiveness of the data.
Occasional biased reviews: As with any online review platform, there's a risk of encountering biased or inaccurate reviews, which can potentially influence users' perceptions of the products.

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Reviews

Filmfinity SL

August 9, 2024 Source: Trustpilot.com

Outplay has been an absolute…

Outplay has been an absolute game-changer for our business! Over the past two years, they've gone above and beyond to accommodate our specific needs, from user seats to mailboxes. What truly sets them apart is their genuine commitment to partnership - Luv, Syed, and the entire team have been incredibly responsive to our suggestions, continuously enhancing both the interface and user experience. Their friendly, can-do attitude makes every interaction a pleasure. The tool itself has become indispensable, streamlining our email marketing efforts and delivering fantastic results. Outplay isn't just a service provider; they're an extension of our team, invested in our success. To Luv, Syed, and everyone at Outplay: thank you for your unwavering support and for being such incredible partners. You've earned our heartfelt gratitude and this glowing 5-star review!

Paul Lipman

July 30, 2024 Source: Trustpilot.com

Customer Service far exceeds any in…

Customer Service far exceeds any in industry.

I've used many automation tools like outplay - their system is tops. Their support is responsive and helpful.

Christian J

January 2, 2024 Source: G2.com

"Excellent client service"

What do you like best about Outplay?

I like most the excellent client service. The response time is always immediate, and the consultants point me in the right direction. They are always willing to dig deeper into complicated issues, even though we are small business with only one sales executive; hence only one Oneplay license for USD 99 monthly.

Outplay was recommended to us by a highly rated Salesforce-only consulting firm that knows all the solutions in the market. The integration with Salesforce and outlook works well.

There is a wealth of opportunities, hence it is up to us to make the most of them.

What do you dislike about Outplay?

Apparently, the email template could offer more opportunities for the layout including more font types. It is better than our Salesforce template though.

What problems is Outplay solving and how is that benefiting you?

Making the most of our email outreach and helping us to be productive with for example the sales sequence designs.

It benefits us with higher productivity and better outcomes.

We work in the higher end of the B-to-B market, where sales and relationship professionals are conservative. With Outplay, we have gained an edge in our market.

Roberto C

November 21, 2023 Source: G2.com

"Really easy to use outreach tool"

What do you like best about Outplay?

It is really easy to use and has everything you need for outreach.

What do you dislike about Outplay?

It doesn't have phone numbers for Mexico, which is where I use it. A Whatsapp integration would be awesome too.

What problems is Outplay solving and how is that benefiting you?

Following up on prospect and systematize

Adam J

October 25, 2023 Source: G2.com

"Great product, better support"

What do you like best about Outplay?

Easy to use, simple interface, and probably the best customer support I've experinced. We've tried multiple platforms with our clients and Outplay is by far the one that has been the easiest to implement and adopt across multiple orginizations.

What do you dislike about Outplay?

There is not much to not like. The mapping to SFDC can be a bit cumbersome if you do not know what you are doing. In the trial period I can see how this can get people messed up... but best practice would be to not connect to SFDC until you know what you are doing and how you want to map fields/objects.

What problems is Outplay solving and how is that benefiting you?

Outplay is the best tool we have found for email sequencing by far.

Tom Botsford

October 16, 2023 Source: Trustpilot.com

best customer experience

cannot beat the customer service response times. I have often reached out to clarify an issue or ask for a request and the response time is instant. With other platforms you could be waiting days...

Karolina T

September 26, 2023 Source: G2.com

"Great value & Great Support"

What do you like best about Outplay?

I was a former Outreach user at a previous company, and I found the user experience to be similar. The support has been very good. Tamiz is great and always helpful when I have any questions. I greatly appreciate the support!

We use Outplay everyday in our business.

What do you dislike about Outplay?

Nothing that comes to mind. The product gets the job done and the support is always there.

What problems is Outplay solving and how is that benefiting you?

Outplay helps us run our outbound email campaigns. We are able to organize potential prospects into the correct sequences. With sequeces we can set up schedules and then track open rates and booked meetings.

We can reach our target market with the right messaging by using Outplay and analyzing data from it.

Kiran E

September 25, 2023 Source: G2.com

"Outplay is super easy to use and the support is exceptional."

What do you like best about Outplay?

Outplay is a great tool for outbound. Been using it for a while now and it's been super easy to use and the support is amazing. Sreehari has been super helpful in resolving my queries evertime I've reached out to support. Great job! Keep up the good work.

What do you dislike about Outplay?

Nothing at the top on my mind. I would def recommend startups to use Outplay.

What problems is Outplay solving and how is that benefiting you?

Outplay helps sutomate my email campaigns and helps me stay on top of my sequences/cadences

Jesse Meadors

September 20, 2023 Source: Trustpilot.com

Excellent customer service and amazing…

Excellent customer service and amazing powerful tool!

Jorge

September 17, 2023 Source: Trustpilot.com

Great Software + Unparalleled CS

This tool is extremely valuable. But what I like best are the super helpful "how to articles" and the super fast customer support that helps me resolve all issues wicked fast.

Another perk is that Outplay let's me pay month-to-month, which is great for my start up where my license numbers are fluctuating regularly. This way I don't pay for un-used licenses.

Outplay Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Outplay?

Review Summary

Pros

Cons

Filmfinity SL

Paul Lipman

Christian J

Roberto C

Adam J

Tom Botsford

Karolina T

Kiran E

Jesse Meadors

Jorge

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