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Outlaw Reviews

User Rating

4.6/5 (Based on 134 Ratings)

Rating Distribution

  • Excellent

    62.7%
  • Very Good

    32.8%
  • Average

    3.7%
  • Poor

    0.7%
  • Terrible

    0%

User Sentiments

Easy to Use Interface, Contract Template Customization, Efficient Contract Creation Process, Excellent Customer Support

Limited Third-Party Integrations, Occasional Software Glitches, Contract Editing Limitations, Confusing Contract Status Flow

Do You Use Outlaw?

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Review Summary

Users appreciate Outlaw's user-friendly interface, robust features, and excellent customer support. It is praised for its ability to streamline operations, improve productivity, and enhance communication within teams. Reviewers highlight the software's customizable dashboards, intuitive task management capabilities, efficient time tracking, and seamless project collaboration. Additionally, users commend Outlaw's mobile app for extending the platform's functionality beyond the desktop. However, some users have expressed concerns regarding occasional bugs and glitches, as well as the need for more advanced reporting and analytics capabilities.

Pros

  • Userfriendly interface with intuitive dashboards for data analysis.
  • Comprehensive reporting and analytics capabilities for informed decisionmaking.
  • Robust security features ensuring data protection and regulatory compliance.

Cons

  • Steep learning curve for advanced features may require dedicated training.
  • Limited customization options might not accommodate specific organizational needs.
  • Occasional glitches in data visualization and reporting accuracy.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

May 19, 2022 Source: G2.com
"Outlaw works great!"
What do you like best about Outlaw?

I love the ease of use that outlaw provides. It is quick and simple for sending contracts

What do you dislike about Outlaw?

It can be complicated because everyone who wants to view it needs to have their email logged in. It's great for security purposes but can be a hassle trying to coordinate emails.

Recommendations to others considering Outlaw:

I def recommend Outlaw for sales contracts - super easy to use and love to be able to update in real time.

What problems is Outlaw solving and how is that benefiting you?

Sending sales contracts with ease and can make updates so quickly!

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AU

Anonymous User

August 21, 2021 Source: G2.com
"Very easy to use!"
What do you like best about Outlaw?

It explains what needs to be done and it's easy to use.

What do you dislike about Outlaw?

There isn't really anything I can say that I disliked.

What problems is Outlaw solving and how is that benefiting you?

I signed a new contract for my employer.

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JW

Jennifer W

March 25, 2021 Source: G2.com
"Great product with an exceptional user experience!"
What do you like best about Outlaw?

I really enjoyed using this tool for sending and receiving contracts. A client showed it to me and I've been hooked ever since. My favorite thing about it is how it takes stuff off my plate to use this tool.

What do you dislike about Outlaw?

The name. It's weird when people get an email in their inbox from "Outlaw" -- it has a negative connotation to it.

What problems is Outlaw solving and how is that benefiting you?

Sending out contracts quickly and easily that multiple people can review. Outlaw sends emails super fast so I always know where we're at in the process. I love having this part of my business animated.

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AU

Anonymous User

January 29, 2021 Source: G2.com
"Very easy to use"
What do you like best about Outlaw?

That it shows you exactly what to do and where to sign and fill in

What do you dislike about Outlaw?

That it was confusing when I didn’t have an answer I didn’t know to fill in none

What problems is Outlaw solving and how is that benefiting you?

That I can make contracts and save them

Read more
CS

Cassandra S

December 10, 2020 Source: G2.com
"Intuitive platform, outstanding support"
What do you like best about Outlaw?

The platform itself is intuitive and easy to use. At our level, we have a dedicated customer success manager who has been helping us build out and refine templates, ensure our Salesforce integration is seamless and even assist with team trainings. This company is doing this right!

What do you dislike about Outlaw?

I don't dislike anything but there are some improvements coming that I'm looking forward to (like ability as the administrator on our account to see all contracts without being assigned to every single one).

What problems is Outlaw solving and how is that benefiting you?

Automatically trigger contract workflow from our Salesforce integration means paper work gets started on time, more visibility across a range of users and clients of the status of review/negotiation. Using correct/up to date contract language and templates. Automated contract clause updates based on the hidden variables really minimize the manual contract updating we had to do.

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RB

Ronan B

November 22, 2020 Source: G2.com
"Awesome service, customer service team are fantastic with their quick and detailed responses."
What do you like best about Outlaw?

Online service/help, the various templates. I particularly like the Contract Creation, Contract Collaboration, Reporting & Dashboards and Integration features. They treat us like a partner and are open to taking on board any tips/thoughts about new features that the team may want to see implemented in Outlaw. They are a real pleasure to work with.

What do you dislike about Outlaw?

There could be more templates but other than that it's great - the part of editing contracts - deleting and creating new sections. The e-signature feature could be better because sometimes there can be too much back and forth, but that is minor inconvenience really.

Recommendations to others considering Outlaw:

Have the integration deployed as soon as possible to ensure the transitioning of contracts or any other essential documents is in process before your team begins using the software.

What problems is Outlaw solving and how is that benefiting you?

Having everything in the one place as previously we stored everything on various internal databases, so to have all contracts together on one centralised system makes it a seem-less and more engaging experience. Being able to track renewal dates more efficiently is also a big bonus. The ability to collaborate together on contract style/wording with teams covering a variety of timezones is beneficial.

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LM

Laura M

November 21, 2020 Source: G2.com
"The perfect tool"
What do you like best about Outlaw?

Really easy to use, very helpful when signing contracts at a distance, want to keep in touch with the edits, a safe space and tool for business, I will surely use it again in the future.

What do you dislike about Outlaw?

Nothing to complain about. It all worked smoothly and fast.

Recommendations to others considering Outlaw:

Great tool for the future !

What problems is Outlaw solving and how is that benefiting you?

We used it to sign a music production contract.

Read more
GB

Gina B

November 20, 2020 Source: G2.com
"Great software and even better customer support"
What do you like best about Outlaw?

We have been using Outlaw for about a year and it has really helped streamline out contracts with partners around the world. It is easy to get up and running and as I use it more and become more comfortable there are many features that make my work day much easier and more efficient. I am most impressed by the support from the Outlaw crew. They are quick to respond and very helpful. A nice extra is how nice everyone on the team is and easy to work with. They treat us like a partner and are open to hear of any new features that you may want to see in Outlaw. A real pleasure to work with!

What do you dislike about Outlaw?

The system is designed for true legal contracts and we are using it for that as well as employment letters and contracts so there are a few features that we have had to adapt to our type of use. That being said I find the customer support really helpful in puzzling out the best way to do so.

One feature I do not like is the inability to easily rename a contract you have to go into the "editor" more to get to the contract name. This is a lot of steps and when we do batch contracts in order to find one within the batch easily (since they all have the same name) we have to go in and name each individually.

It would also be nice to have a way to batch print contracts or batch save as PDF so we can share outside Outlaw.

What problems is Outlaw solving and how is that benefiting you?

We are solving problems like

version and template control

sharing contracts easily across timezones

housing and archiving edits and changes for each contract

Read more
TE

Thomas E

November 19, 2020 Source: G2.com
"Very very good user experience."
What do you like best about Outlaw?

Easy user interface. Easy to use and a delight to implement.

What do you dislike about Outlaw?

Nothing at all. If I dislike anything I will be sure to let you know.

Recommendations to others considering Outlaw:

Try it, you'll like it.

What problems is Outlaw solving and how is that benefiting you?

Contracts are easily manipulated within Outlaw.

Read more
AJ

Anishka J

November 17, 2020 Source: G2.com
"Outlaw is an intuitive contract management platform"
What do you like best about Outlaw?

Customer service and on the spot answers

What do you dislike about Outlaw?

Not much. It lacks aritifical intelligence, but for the price package, it is great value for money.

Recommendations to others considering Outlaw:

Go for it. Its great value for money.

What problems is Outlaw solving and how is that benefiting you?

Very efficient contract execution.

Read more

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