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OutboundEngine Reviews

User Rating

3.8/5 (Based on 214 Ratings)

Rating Distribution

  • Excellent

    59.3%
  • Very Good

    9.3%
  • Average

    4.2%
  • Poor

    2.3%
  • Terrible

    24.8%

User Sentiments

Customer Service, Automated Content Creation & Distribution, Professional Content, Social Media Management

Contract Terms and Cancellation, Lack of Content Customization, Cost, Inadequate Platform Integrations

Do You Use OutboundEngine?

Write a Review

Review Summary

OutboundEngine is generally praised for its user-friendly interface, ease of use, and effectiveness in generating leads and improving sales performance. Many users appreciate its robust features, such as email marketing automation, lead scoring, and analytics, which help them streamline their sales processes and gain valuable insights into customer behavior. However, some users have expressed concerns about its pricing, occasional technical glitches, and the need for a more comprehensive onboarding process. Overall, OutboundEngine is considered a reliable and efficient tool for sales teams looking to optimize their outreach and boost revenue.

Pros

  • Effective email marketing automation with draganddrop builders.
  • Comprehensive email analytics and reporting for performance evaluation.
  • Streamlined lead generation and nurturing capabilities for targeted marketing.
  • Userfriendly interface for easy campaign creation and management.

Cons

  • Steep learning curve and complex setup process might be challenging for beginners.
  • Occasional glitches in the software interface that can affect usability.
  • A limited range of integrations compared to some competitors.
  • Limited customization options for advanced marketing automation needs.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

February 2, 2023 Source: G2.com
"Quality content with very little effort!"
What do you like best about OutboundEngine?

Good quality and relevant content to your industry. They will also provide custom emails.

What do you dislike about OutboundEngine?

The inability to post a custom flyer to social media.

Would like a bit more program-specific email blasts for the commercial financing industry.

When there are multiple users from the same company the content is the same. It would be nice to spread these articles out or rotate them so we're not sending out the same content in the same week.

What problems is OutboundEngine solving and how is that benefiting you?

It's helping me stay relevant with my database with little to no effort.

Read more
CC

Chic C

August 9, 2022 Source: G2.com
"Outbound engine offers great professional service. I feel very confident with their content"
What do you like best about OutboundEngine?

Every three days social medial posts go out and every ten days a newsletter goes out. The content is very good. I also the folks follow up very well.

What do you dislike about OutboundEngine?

Paying for it. It is a good program and worth the money.

What problems is OutboundEngine solving and how is that benefiting you?

No sure if I have any problems. But what they do is keep me on my social media and they get an email newsletter out so I don't 't need to worry about spending time on it.

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BM

Bryan M

August 2, 2022 Source: G2.com
"The best marketing experience"
What do you like best about OutboundEngine?

This literally does everything for you... except follow-up, but that's the fun part.

What do you dislike about OutboundEngine?

I don't like how I can forget to follow up and I feel really behind.

What problems is OutboundEngine solving and how is that benefiting you?

How to stay in front of your customers regularly.

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MF

Maria F

August 2, 2022 Source: G2.com
"Love them!"
What do you like best about OutboundEngine?

I love the feedback I get from people about the content; very interesting. I have the BEST Support Agent Amanda- she is extremely helpful and keeps my account up to speed.

What do you dislike about OutboundEngine?

They don't post on the Instagram platform. It would be amazing if they would add that.

What problems is OutboundEngine solving and how is that benefiting you?

Keeping in front of my clients with amazing content. The ease of not worrying a about what to post.

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AU

Anonymous User

August 2, 2022 Source: G2.com
"Great for my business"
What do you like best about OutboundEngine?

Helps me stay in front of my clients with little work on my part.

What do you dislike about OutboundEngine?

I've had problems with sending Review requests to clients that are on my contact list. Also, when adding Contacts I wish there was a way to search for a contact to check if they are already added.

Recommendations to others considering OutboundEngine:

It worth the money.

What problems is OutboundEngine solving and how is that benefiting you?

Staying active in front of clients.

Read more
AU

Anonymous User

August 2, 2022 Source: G2.com
"excellent and greatly appreciated"
What do you like best about OutboundEngine?

consistency and versatility. always quick to assist and review my account.

What do you dislike about OutboundEngine?

would like more content-related messages consistent with my industry

What problems is OutboundEngine solving and how is that benefiting you?

none

Read more
JJ

Jason J

June 28, 2022 Source: G2.com
"Clean and Straight Forward"
What do you like best about OutboundEngine?

Willing to work with my schedule and didn't truly PRESSURE me to get the product but were forthcoming that they were looking for my business.

Amber Harding was my sales agent and she was willing to call me back a full WEEK after our first phone call which means a lot to me in my line of work.

What do you dislike about OutboundEngine?

A little robotic in the sales pitch. I would have preferred a more open dialogue designed to get down to the heart of what I wanted to accomplish. Instead I had to look beyond the pitch for that value but in the end we found it.

What problems is OutboundEngine solving and how is that benefiting you?

Consistency in Social Media and a way to expand my footprint.

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AJ

Annabelle J

October 15, 2020 Source: G2.com
"Terrific service; looking forward to improving my online presence with them!"
What do you like best about OutboundEngine?

I was looking for a program initially that would help me manage my clients, as I had a difficult time keeping my current and past clients' contacts organized. I wanted to be able to reach out to past clients regarding recurring shoots and potential jobs, and I wanted some way to let them know what I was up to so I was top of mind whenever they needed to book a job. OutboundEngine streamlines this outreach process, and their content is professional and thorough without looking too sales-y. It has addressed the disorganization issue while bringing in new leads and initiating recurring jobs with past clients.

What do you dislike about OutboundEngine?

OutboundEngine is an expensive service, which was hard to justify at first since I am just getting my business off the ground.

What problems is OutboundEngine solving and how is that benefiting you?

I am solving the aforementioned issue of disorganization with client contacts. I want to be able to reach out to previous clients regarding job needs, and wanted a way to stay top of mind that was enjoyable for them without seeming like a sales pitch. I have seen a good return on investment with OutboundEngine and I have gotten back in touch with some previous clients!

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JB

John Mark Bondad

October 12, 2020 Source: Trustpilot.com
Great customer service
It has an excellent and dedicated customer service. You can tell that the team wants clients to succeed, and they are extremely responsive. Because of this, the software was so easy to set up and use, and I and my customers seem happy with it so far. They were very supportive during this pandemic and very helpful in getting my payments pushed when I needed it.
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DH

Doug Heckinger

September 29, 2020 Source: Trustpilot.com
The Success Team at OE - 2nd to None
The Success Team at Outbound Engine is 2nd to none in their responsive, pro-active approach to our client outreach. They put us to shame with their system of staying in touch with us. Bravo OE Success Team!
Read more

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