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OrgChart Reviews

User Rating

4.6/5 (Based on 119 Ratings)

Rating Distribution

  • Excellent

    63%
  • Very Good

    32.8%
  • Average

    2.5%
  • Poor

    1.7%
  • Terrible

    0%

User Sentiments

Seamless ADP Integration, Easy Organizational Chart Creation, Real-Time Updates, Customization Options

Complex Chart Editing, Outdated User Interface, Limited Customer Support Options, Occasional Software Bugs

Do You Use OrgChart?

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Review Summary

Org Chart receives positive reviews for its automation and customization features, with users especially praising its integration with ADP. However, some find the software's interface clunky and require training to understand editing. While its real-time updates are appreciated, some users find the lack of in-depth training materials to be a challenge. Overall, Org Chart is seen as a valuable tool for visualizing organizational structures, streamlining reporting, and reducing manual labor.

Pros

  • Org Chart automatically updates with HRIS data, eliminating manual updates.
  • It offers various customization options for visually appealing and informative charts.
  • Integration with HRIS systems ensures data accuracy and saves time on manual data entry.

Cons

  • Learning the interface and advanced features can be timeconsuming for new users.
  • Some users find the UI to be outdated and clunky, needing a refresh.
  • The platform may have limitations in handling complex organizational structures for large companies.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 14, 2023 Source: G2.com
"Great product"
What do you like best about OrgChart?

It is automated and very customizable.

What do you dislike about OrgChart?

Takes a bit of training to understand how to edit it.

What problems is OrgChart solving and how is that benefiting you?

Manual editing of org charts

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AR

Adriann R

November 16, 2023 Source: G2.com
"Excellent accessory to our company."
What do you like best about OrgChart?

I love that it links directly to our HRIS and updates automatically, causing very little to no maintenance.

What do you dislike about OrgChart?

Learning the system is a bit tricky, but once you have it then it makes sense.

What problems is OrgChart solving and how is that benefiting you?

Manual work of updating Visio Org Charts and far more accurate.

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AU

Anonymous User

November 8, 2023 Source: G2.com
"Francois Smit was fantastic. Extremely knowledgeable implementation expert!"
What do you like best about OrgChart?

Completely automated, easy implementation and great customer support.

What do you dislike about OrgChart?

I find the programming in chart builder to be cumbersome.

What problems is OrgChart solving and how is that benefiting you?

Efficiency

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TG

Tori G

October 18, 2023 Source: G2.com
"Easiest implementation ever"
What do you like best about OrgChart?

The implementation was so quick and easy. Prior to OrgChart, we were manually updating a home-made chart in Visio. It was incredibly time consuming and was difficult to maintain accuracies. With OrgChart, all changes are fully integrated and automatically updated when processed in our HRIS platform. Its entirely hands-off and has saved us so much time.

What do you dislike about OrgChart?

I have not yet found a single thing to dislike.

What problems is OrgChart solving and how is that benefiting you?

OrgChart helps us provide a maintenance-free org chart for our employees. This has removed many hours of manual updates and we can trust that the integration will feed the updates from our HRIS platform into OrgChart.

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TW

Tanya W

October 4, 2023 Source: G2.com
"We love OrgChart & all the ways we can use for our business this is a great way to show visual data."
What do you like best about OrgChart?

Easy to customize to meet our org needs.

What do you dislike about OrgChart?

Nothing so far. Everything has been easy

What problems is OrgChart solving and how is that benefiting you?

Providing easy views of our entire org. With us having the opportunity to break down all the way to the 1st level managers.

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AU

Anonymous User

October 4, 2023 Source: G2.com
"Great product!"
What do you like best about OrgChart?

It connects with ADP and makes a seamless, efficient process for us. The refresh, autoarchive, planning and charting customization are really helpful in a large organization.

What do you dislike about OrgChart?

We like everhting about it! We have not experienced anything that has caused an issue. The team, the program, and the possibilities for strategic planning are all excellent.

What problems is OrgChart solving and how is that benefiting you?

We previously had a standalone program that did not connect to our HRIS. This was a manual process to update our company photo directory and our organizational growth has made the manual program become inefficient for us. The connector into ADP eliminates a lot of time and effort spent to update an ever-changing directory. We're really looking forward to the efficiencies!

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DA

Dottie A

September 1, 2023 Source: G2.com
"Excellent product and service"
What do you like best about OrgChart?

Org chart connects to our payroll system and seamlessly brings the data into the org charts. You can create pretty much any kind of chart you need with this tool. Lots of data from our payroll system can be included in the chart depending on who your audience is.

What do you dislike about OrgChart?

I have not found anything that I dislked about OrgChart. It is a seamless application to our payroll system and I couldn't be happier to not have to do the charts by hand. Awesome product!

What problems is OrgChart solving and how is that benefiting you?

By offerifng this product, I no longer have to update org charts manually. They were also able to customize the look and feel of the charts that is difficult to do in other programs.

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CM

Camille M

August 31, 2023 Source: G2.com
"Aesthetically pleasing results"
What do you like best about OrgChart?

the customizable fields to include depending on what you need the present; the look & feel of the end result.

What do you dislike about OrgChart?

I feel is a bit complicated to edit the settings on your own but once you learn how to do it, it gets easier.

Our implementation specialist (Francois Smit) has been more than available to help guide us and achieve what we need

What problems is OrgChart solving and how is that benefiting you?

We did not have it easy when it came to present company wide org charts, we madre our org charts mostly manually. This tool has definitely made it possible and we are now able to have the information we need faster. Not to mention it looks very nice

Read more
ST

Shelby T

August 22, 2023 Source: G2.com
"My implementation with OrgChart was very successful."
What do you like best about OrgChart?

I had an exceptional experience with the staff throughout my journey. From the outset, Ryan Berg astutely handled my sales call, demonstrating kindness and prompt responsiveness to my inquiries. The proficiency continued with Francois Smit, who expertly oversaw my implementation process. Collaborating with him was an absolute delight. Despite my hectic schedule in recent weeks, Francois orchestrated our implementation meetings flawlessly, ensuring every moment was productive and valuable. Their dedication and competence truly elevated my overall experience.

What do you dislike about OrgChart?

While the program offers comprehensive training that led to successful outcomes, I can't help but notice its somewhat bulky nature. Even as a proficient technology user, I anticipate a learning curve to navigate the program seamlessly. Despite my confidence, I foresee that it might take some time to achieve the level of ease I desire.

What problems is OrgChart solving and how is that benefiting you?

We previously used OrgPlus, but they stopped carrying government accounts. My previous support team member at OrgPlus recommended OrgChart to accomplish the same functions. We will use OrgChart to display employee data for planning by our C-Suite team. In addition, we will synchronize it to SharePoint to serve as an org chart and directory display for our staff.

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AU

Anonymous User

July 13, 2023 Source: G2.com
"Great once I worked out how to use it"
What do you like best about OrgChart?

The most helpful thing is that it links to our HRIS

What do you dislike about OrgChart?

It took some getting used to but once I knew what I was doing it worked well

What problems is OrgChart solving and how is that benefiting you?

It enables us to a have a real time Org Chart. No more having to create/amend whenever personnel change

Read more

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