OrderSnapp Reviews

Amazing customer service and always evolving. It's rare that support is needed because their systems are so easy to use. Very happy with the product.

Ordersnapp is a great system. Tailored to every detail of my business. Staff is incredibly helpful and quick to respond with every question I have. I would highly recommend them!

These guys are awesome

Great service. Great value. Dena does excellent job!

not willing to make changes to transit times...I needed a time between 60 & 90 minutes because of a certain pizza we make that takes longer to make and bake...they wouldn't change it, so there's a big gap between 60 minutes and 90 when there should be a 75....

I think it would benefit of a better OS and platform. If you compare it to the major ones like Grubhub or Ubereats, it's still not as modern or user friendly. They have good customer service.

This system is badly designed
We use for 1 year and they did not have answers for our Credit card deposit shortage
We file case in bucks county PA and win 12,000 judgement

We are experiencing a DOS attack to our Exchange email server from this company. We have had to block their domain. They are very irresponsible and you should stay away from them.

I second the previous review about never getting a refund. I’ve called five times over the last two months trying to get a refund for an order that I canceled immediately after placing. I spoke to 5 different reps who assured me that my refund would be processed by the next day and still nothing. Finally gave up but felt compelled to write a review (which I never do). I guess they get to keep my $55 for literally doing nothing. I highly suggest going directly to the source when placing an order, instead of using this service. It’s just as easy and will save you a whole lot of hassle and money in the end.

Do not use!!! They don’t refund money!!! I have been trying to get them to refund my money for over a month now. The representatives lie to you and say you are all set that your refund should take 3-4 days but in reality they don’t submit anything. They never send you an email confirmation about the refund either. I’ve given up. They can keep my $50. They obviously need it more than me.