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Oracle Eloqua Reviews

User Rating

4.1/5 (Based on 600 Ratings)

Rating Distribution

  • Excellent

    37.7%
  • Very Good

    43.8%
  • Average

    13.7%
  • Poor

    2.5%
  • Terrible

    2.3%

User Sentiments

User-friendly interface, Powerful campaign management capabilities, Extensive integration options, Robust lead scoring functionality

Outdated user interface elements, Technical complexity for certain features, Limited email customization options, Inconsistent customer support

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Review Summary

Oracle Eloqua garners praise for its robust marketing automation capabilities, ease of use, and the ability to generate high-quality leads. Users appreciate its intuitive interface, comprehensive reporting and analytics, and seamless integration with other Oracle products. However, some reviewers express concerns about its cost, the complexity of certain features, and occasional technical issues. Overall, Oracle Eloqua is a powerful marketing automation platform suitable for businesses seeking advanced features and seamless integration within the Oracle ecosystem.

Pros

  • Streamlined marketing automation: Centralized platform for campaign management, lead generation, and customer engagement.
  • Robust analytics and reporting: Indepth insights into campaign performance, customer behavior, and sales trends.
  • Seamless integrations: Integrates with various CRMs, email marketing tools, and social media platforms.

Cons

  • Steep learning curve: Complex interface and numerous features may require extensive training and onboarding.
  • Can be costly: Pricing may be prohibitive for small businesses or those with limited budgets.
  • Limited customization options: Prebuilt templates and limited customization options may not cater to unique business needs.

AI-Generated from the text of User Reviews

Reviews
SG

Shaleen G

November 24, 2023 Source: G2.com
"Best B2B marketing automation company"
What do you like best about Oracle Eloqua?

It provides a very fast solution to increase the speed of sales lead. On other hand, it decreases the cost of email templates.

What do you dislike about Oracle Eloqua?

But the service is expensive and for some users it is not very user friendly. Also there are some limitations. This can be improved.

What problems is Oracle Eloqua solving and how is that benefiting you?

It helps to reduce the cost of email marketing templates.

Read more
BT

Bhushan T

September 27, 2023 Source: G2.com
"Top email marketing automation platform"
What do you like best about Oracle Eloqua?

Eloqua email marketing automation tool from Oracale is the best platform for B2b and B2C marketing startegies, it has universal and agile aaproch which build trust to execute delivery on time.

What do you dislike about Oracle Eloqua?

No major disalike about this tool but small business can not afford because of high cost

What problems is Oracle Eloqua solving and how is that benefiting you?

Email marketing automation, lead generation, list building, execute marketing strategies to enhance sales and branding

Read more
SO

Sankarsh O

August 2, 2023 Source: G2.com
"Eloqua Review"
What do you like best about Oracle Eloqua?

The ease of maintenance is the most valuable feature.

Betterr targeting and segmentation

Better statistics

Ease in deployments and creation of assets like emails, landing pages and forms

What do you dislike about Oracle Eloqua?

The price is premium because it has many features, so I thought it would be better if a low-priced version be used for various organisation to use it for better email marketing and automation

What problems is Oracle Eloqua solving and how is that benefiting you?

Quick tech support

Better in providing solutions with support of CoE and rest of the team

Quick in connecting and resolving issues and sharing of any data if anything is pending

Read more
SC

Sadé C

March 10, 2023 Source: G2.com
"Customer Service perfection"
What do you like best about Oracle Customer Experience (CX) Cloud Suite?

The Oracle CX Cloud Suite enables businesses to gather and evaluate customer information from various sources, such as social media, email, and phone. This data can then be utilized to customize customer interactions, ensuring that clients receive relevant messages at optimal times.

What do you dislike about Oracle Customer Experience (CX) Cloud Suite?

Regarding customization, there has been frustration with the suite's limitations, as I feel that my specific needs and requirements cannot be adequately addressed by the suite's existing features and functionality.

What problems is Oracle Customer Experience (CX) Cloud Suite solving and how is that benefiting you?

Efficiency: The suite includes a range of tools for managing customer service interactions, such as chatbots, case management, and knowledge management. These tools can help businesses resolve customer issues quickly and efficiently.

Read more
SK

Sravanthi K

January 6, 2023 Source: G2.com
"Excellent software we use"
What do you like best about Oracle Eloqua?

It is very usefull to our business and we can use anywahere

What do you dislike about Oracle Eloqua?

Some time it is quitting quik sfoece stop system uses

What problems is Oracle Eloqua solving and how is that benefiting you?

ERP is we can use it for the accounting and business transaction very useful

Read more
CM

Cherylle M

October 18, 2022 Source: G2.com
"Robust system and easy to use"
What do you like best about Oracle Eloqua?

Eloqua has a lot of features that are helpful to our business.

What do you dislike about Oracle Eloqua?

The costcan sometimes be a challenge for our business.

What problems is Oracle Eloqua solving and how is that benefiting you?

We have been able to reduce the amount of time spent on single tasks.

Read more
AU

Anonymous User

October 18, 2022 Source: G2.com
"Oracle Eloqua review"
What do you like best about Oracle Eloqua?

Its extremely user friendly. I feel that it is easy to navigate.

What do you dislike about Oracle Eloqua?

I think in terms of data management it could improve because we use a lot of dynamic data for our communications.

What problems is Oracle Eloqua solving and how is that benefiting you?

It's helping us streamline our communications process flows.

Read more
AV

Ana Cristina V

September 7, 2022 Source: G2.com
"Great way to improve your marketing automation practices"
What do you like best about Oracle Eloqua?

It is an easy-to-use platform that you can link with others and makes your life easier.

It increases productivity when the processes are correct.

What do you dislike about Oracle Eloqua?

I don't think there is anything I dislike, maybe it could look a little more modern.

What problems is Oracle Eloqua solving and how is that benefiting you?

Marketing and demand automation problems. It is benefiting our organization as it is convenient to build and create digital assets in one platform.

Read more
zp

zalak p

September 6, 2022 Source: G2.com
"Incredible Sales Automation tool along with web analytics"
What do you like best about Oracle Eloqua?

Easily target audience via multiple channels, email builder and campaign monitor; data representation is easy to understand.

What do you dislike about Oracle Eloqua?

I have used Salesforce Marketing Cloud, as compared to their needs to improve some template builders and report customization.

What problems is Oracle Eloqua solving and how is that benefiting you?

Lead capture and auto action with a track record. Compared to other cloud marketing automation, I learned that this is cheaper and more secure.

Read more
RY

Romil Y

June 2, 2022 Source: G2.com
"A powerful tool for Marketing Automation"
What do you like best about Oracle Eloqua?

Custom Objects

Integration Capabilities with other Tools

What do you dislike about Oracle Eloqua?

Reporting limitation with SFDC Integration App

What problems is Oracle Eloqua solving and how is that benefiting you?

Oracle Eloqua is helping us in every MA process like Email Send, User Mgmt, Integration, and Lead Management.

Read more

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