Oracle CX Sales Reviews

Oracle fusion cloud is much faster and simpler than any other erp. Oracle's EBS has been the parent of it and hence, users coming from ebs to fusion can easily adapt it. Even the technical support people can easily understand it, as the backend flow of data and tables remain the same.

The scope of customization and personalisation has reduced in Oracle fusion.

It is providing platform for maintaining all the operations of the organisation, from order to pay to procure to pay cycles. It also has modules for HRM, Inventory management, Order management, supply chain management.

As a user of Oracle Fusion Cloud - EPM, I have been able to gain a better understanding of my most profitable products or lines of business and, conversely, my biggest costs. This has allowed me to make more informed decisions about where to take my business. The software allows me to build transparent allocation models for profitability analysis, shared service costing, IT financial management, and tax transfer pricing. This has enabled me to see a clear picture of my business performance and make data-driven decisions to drive growth. With the added visibility provided by Oracle Fusion Cloud - EPM, I am able to analyze and optimize my business more effectively.

I have identified a few areas where improvements are needed to make this product truly outstanding. Firstly, better API and data integration with other business systems, analytics, and reporting tools would greatly enhance its functionality. Additionally, high-speed connectivity and more cloud resources are essential for effectively processing large amounts of data. Navigation is also a challenge and additional training during implementation would be beneficial to ensure smooth usage. Lastly, the return on investment for smaller companies is uncertain.

EPM provides a comprehensive overview of financials for our over 90 clients, enabling us to easily identify the units performing the best. It serves as a valuable tool for both the CXO team to gain a high-level view of enterprise performance, as well as for the Finance and Operations teams to delve deeper into specific details.

As a user, it's most easy and user friendly. We can have different tasks for each category eg. Leaves, absences, goals, etc.

We can modify it ourselves.

Something that I don't like is it's notification side. It can be nurtured to see things clearly and a user can see notifications clearly.

We have implemented it for employees as well as for our customers/clients.

They can manage their work related things into it.

Highly performance and availability. Easy to use and adopt.

The tools and application development is not smooth.

CRM PROVIDED IN THE CLOUD AND ACCESSABLE THROUG INTERNET

Oracle Fusion Cloud EPM is a cloud-based solution, which means it offers scalability, accessibility, and regular updates without the need for extensive on-premises infrastructure. It also integrates with other Oracle Cloud applications and can connect to data sources within and outside the organization.

It's important to note that the specific experiences and challenges with Oracle Fusion Cloud EPM can vary widely depending on an organization's size, industry, IT infrastructure, and how well the system is implemented and maintained. Before choosing any EPM solution. Better to conduct POC before actual implimentation.

Oracle Cloud EPM Planning. Drive accurate, connected plans across your business and be prepared for what's next. Navigate uncertainty with scenario modeling.

With the legacy of Oracle DB and the adoption of the Cloud by Oracle helps to collect data from various systems in an organization in a single place. This helps to analyze performance and make strategies accordingly. It results in greater efficiency and improves profit

Oracle Fusion Cloud is still growing in the cloud market. The tools and applications development is not smooth using Oracle Fusion Tech. The support service provided is not very efficient.

With the legacy of Oracle DB and the adoption of the Cloud by Oracle helps in smarter decisions by modeling and streamlining the various departments such as HR, finance, supply chain, and sales departments. This helps in predictive planning, scaling and improves flexibility.

Operations are elementary, and all details are available to reload the data.

Very helpful in completing the task smoothly and effectively.

Data feeding is easy.

Updates takes time until the data updations.

NA

The customer experience was very nice, the folks were very helpful and patient in understanding and clarifying our questions

None exactly for me as I said for me the experience was wholesome

It helps us in keeping our customers happy

Love the fact that they have modules for standard processes such as AP, AR, manufacturing etc., and also for HR and Payroll. Moreover, you can even get one tailored to your industry.

They can do better on the customer support part.The Java forms in particular should be made compatible with more browsers. I have struggled to use it on Chrome.

Streamlining processes. it helped us use role based controls and segregate responsibilities. Also helped us remain compliant to regulation and fiduciary obligations.

Ease of financial consolidation across multiple legal entities, either homogenous or heterogeneous.

Comprehensive planning and budgeting options

Integration agent to load data from on-premise sources

Several intuitive options to present massaged data using Dashboard 2.0

Apart from requiring highly skilled implementation team, there are a few improvements that will make this product great

API & data integration with other business systems, analytics & reporting tools

Need high-speed connectivity and more cloud resource to churn the data

Navigation is tricky & needs additional training hours during implementation

Finally ROI is a big question mark for relatively smaller companies

For a client of ours having 20+ entities, EPM provides a good view of consolidated financials. It also helps identify which units are doing better than the others. A good tool for a bird's eye-view into the enterprise performance for the CXO team and at the same time provides drill-down for the Finance & Operations teams.