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Oracle CPQ Reviews

User Rating

4.2/5 (Based on 247 Ratings)

Rating Distribution

  • Excellent

    41.3%
  • Very Good

    41.3%
  • Average

    14.2%
  • Poor

    2.4%
  • Terrible

    0.8%

Do You Use Oracle CPQ?

Write a Review

Review Summary

Oracle CPQ receives praise for its powerful configuration capabilities, particularly for handling complex products and generating accurate quotes. Users highlight the platform's flexibility, ability to streamline the sales process, and integration with other Oracle applications. However, some users note a steep learning curve, outdated interface, and limitations in reporting and data access. Oracle's slow response to feature requests and occasional system crashes are also mentioned as potential drawbacks.

Pros

  • Oracle CPQ excels in configuring complex products where other systems fall short.
  • It provides pricing consistency, ensuring dynamic pricing accuracy and agreement consistency.
  • Oracle CPQ streamlines the sales and pricing process, saving businesses significant time and effort.

Cons

  • Customization knowledge is required to configure the product effectively.
  • The need to create price books in both CPQ and Oracle can be cumbersome.
  • Some new features may require a learning curve and further understanding.

AI-Generated from the text of User Reviews

Reviews
ED

Erwin D

January 5, 2024 Source: G2.com
"The fastest way to provide price to customers."
What do you like best about Oracle CPQ?

You can respond as soon as possible when thier are inquires for design and price.

What do you dislike about Oracle CPQ?

I have no negative feedback about CPQ since its improve the turn around of quotations.

What problems is Oracle CPQ solving and how is that benefiting you?

Fast Turn around and self use quote

Read more
AU

Anonymous User

October 27, 2023 Source: G2.com
"Useful for configuring your complex product"
What do you like best about Oracle CPQ?

Useful for configuring your complex product Where other systems do not support

What do you dislike about Oracle CPQ?

Customization knowledge required to configure the product

What problems is Oracle CPQ solving and how is that benefiting you?

Easy for the customer requirements

Read more
AU

Anonymous User

September 21, 2023 Source: G2.com
"CPQ has given us the flexibility to deliver an UBER like dynamic pricing to our industry."
What do you like best about Oracle CPQ?

Pricing consistency - not only in executing dynamic pricing but through the price book consistency that we are getting on pricing agreements.

What do you dislike about Oracle CPQ?

The issue of having to create pricebooks in both CPQ and matching in Oracle. I understand that this will fix itself as CPQ moves to Fusion but it can't happen fast enough.

What problems is Oracle CPQ solving and how is that benefiting you?

Dynamic pricing and pricebook consistency to accounts

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VK

Vinod K

September 28, 2022 Source: G2.com
"Oracle CPQ is best software tool for Configuration, Pricing and Quotation"
What do you like best about Oracle CPQ?

CPQ has a nice Jet layout feature.

We can set complex Approval processes very quickly.

Awesome mailing feature.

Product Configuration

Guided selling

Rules drive search

Pricing

Discounting

Workflow Approvals

Proposal management

eSignature

Order execution

Tailored CX suite

What do you dislike about Oracle CPQ?

I am working as an Oracle CPQ developer in a very esteemed organization. Currently Oracle CPQ market is also in Boom. Even salesforce tried to create/launch a software with same features (Salesforce CPQ) but still it has some flaws and customers are not willing to use that. I do not find any negative point except the CICD process.

What problems is Oracle CPQ solving and how is that benefiting you?

Product Configuration

Guided selling

Rules drive search

Pricing

Discounting

Workflow Approvals

Proposal management

eSignature

Order execution

Tailored CX suite

It makes complex product configuration very easy by breaking down the product/parts selection process. And also, each part of the product can be priced according to the selection. The user gets very flexibility in product configuration. Plus, users can apply for discounts and get approvals also. An approval process is very excellent.

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MC

Magdala C

May 7, 2021 Source: G2.com
"Oracle is beneficial!"
What do you like best about Oracle CPQ?

I love that Oracle is used by my job to disperse needed information and updates daily. Also, it is very simple to use.

What do you dislike about Oracle CPQ?

What I dislike about Oracle is that it is not used by all businesses. It is so great, everyone should use it!

Recommendations to others considering Oracle CPQ:

Please add this application to your business it is a great addition.

What problems is Oracle CPQ solving and how is that benefiting you?

There are currently no issues. The benefits are that the updates are consistent and there is no training needed to be able to use this CPQ.

Read more
AU

Anonymous User

March 23, 2021 Source: G2.com
"Oracle CPQ most powerful for enterprise"
What do you like best about Oracle CPQ?

Fully customisable for logic and rules

UI centric for an improved user experience

OEM point and click based editors

What do you dislike about Oracle CPQ?

Some new features are incomplete and need understanding

Recommendations to others considering Oracle CPQ:

Consider the scale of the implementation, and the detail of the product structure you are looking for.

Consider how may business rules need to be implemented, and performance (including number of user clicks to achieve a goal)

What problems is Oracle CPQ solving and how is that benefiting you?

Centralised pricing engine

Intuitive UI for sales reps

Automation of any business rules

Multiple workflows and statuses of the quote journey

easy to integrate to cloud applications

Read more
JP

Jose Antonio P

April 21, 2020 Source: G2.com
"Great on BI"
What do you like best about Oracle CPQ?

Interfaces between areas, BI, presicrion

What do you dislike about Oracle CPQ?

Nothing, all is ok, maybe freeze sometimes

Recommendations to others considering Oracle CPQ:

Great for plains

What problems is Oracle CPQ solving and how is that benefiting you?

Sell, plain customer, passwords

Read more
RH

Riley H

April 13, 2020 Source: G2.com
"Overall I had a great experience using the Oracle CPQ"
What do you like best about Oracle CPQ?

I found it extremely easy to use from the very beginning. I have used several other CPQ tools and this is by far the most user friendly. When transitioning to a new process with a company this can cause quite a bit of headache, however the adoption of Oracle's CPQ was very seamless.Overall I've had a great experience with is thus far.

What do you dislike about Oracle CPQ?

I don't have my complaints regarding the product. However, if I had to mention something, I would say that the user interface was a little outdated. This did not impact the overall performance of the tool, however it is not the most aesthetically pleasing.

Recommendations to others considering Oracle CPQ:

I'd encourage you to research Oracle CPQ and see all of the functionalities that are included in the system.

What problems is Oracle CPQ solving and how is that benefiting you?

I have been with several companies that did not have a formal quote-to-cash process and this tool solves that fantastically. Having disparate systems handling things such as proposals, quotes, etc. is not an efficient way to run an organization. In my case, it is crucial to know exactly where and when you'll be receiving payment.

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AU

Anonymous User

April 13, 2020 Source: G2.com
"Dependable"
What do you like best about Oracle CPQ?

Very accurate and easy to use each time I have needed it.

What do you dislike about Oracle CPQ?

I understand the need to have active users, but it should not need you to log in so often before being locked.

What problems is Oracle CPQ solving and how is that benefiting you?

Oracle has made of very easy for business to happen in a good timeframe.

Read more
AU

Anonymous User

September 18, 2019 Source: G2.com
"Enterprise Level CPQ for Industrial Manufacturers"
What do you like best about Oracle CPQ?

Full featured CPQ platform with the ability to handle complex industrial machine configuration, pricing, and quoting

What do you dislike about Oracle CPQ?

There really are not any areas of Oracle CPQ that I don't like since it is very full featured

What problems is Oracle CPQ solving and how is that benefiting you?

Ability for inside sales and outside dealer network to configure highly complex industrial machines

Read more

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