OptiMonk Reviews

User Rating

4.8/5 (Based on 172 Ratings)

Rating Distribution

Excellent
84.3%
Very Good
14.5%
Average
0%
Poor
0%
Terrible
1.2%

User Sentiments

Ease of use, Excellent customer support, Diverse template library, Effective lead generation

Limited customization options, Occasional technical issues, Lack of advanced features, Pricing concerns for some users

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Review Summary

Optimok is a popular choice for its user-friendly interface and powerful features for creating pop-ups, exit-intent campaigns, and lead capture forms. Users praise its ease of use, customizable designs, and integration with various platforms. However, some users report occasional slow loading times and issues with complex questionnaire editing. The customer support team receives consistently positive reviews for their responsiveness, helpfulness, and willingness to resolve technical issues.

Pros

Easy to use interface and intuitive design for creating popups.
Exceptional customer support with quick response times and helpful solutions.
A wide variety of templates and customization options to suit different needs.

Cons

Occasional performance issues or slow loading times can be frustrating.
Limited mobile optimization options compared to other solutions.
Lack of a robust reporting feature for indepth analysis of campaign performance.

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Reviews

Terry Cole

July 9, 2024 Source: Trustpilot.com

Great product worth using

I dont write reviews often but when i saw the few negative reviews i wanted to let you know that i have been using Optimonk on our site and its been gold. It is the best popup specializing in marketing side of things. I have never had to email support (been 3 years) as no need to it works perfect and is intutive. It annoys me when users expect a support person to be avialable 24/7, its a huge cost to a business and people 90% of the time ask silly questions that they are too lazy to look for an answer or work it out for themselves.

Hüseyin

November 15, 2023 Source: G2.com

"optimonk is great"

What do you like best about OptiMonk?

comfort and speed ı love optimonk and their support team is very good

What do you dislike about OptiMonk?

I love otimonk there is nothing bad about it

What problems is OptiMonk solving and how is that benefiting you?

Very successful in personalizing the site

Hüseyin

November 15, 2023 Source: G2.com

"optimonk is great"

What do you like best about OptiMonk?

comfort and speed ı love optimonk and their support team is very good

What do you dislike about OptiMonk?

I love otimonk there is nothing bad about it

What problems is OptiMonk solving and how is that benefiting you?

Very successful in personalizing the site

Anonymous User

October 26, 2023 Source: G2.com

"Helpful and efficient"

What do you like best about OptiMonk?

I haven't tried the tools yet but I got all the answers needed to make a choice

What do you dislike about OptiMonk?

At this moment, there is noting I dislike

What problems is OptiMonk solving and how is that benefiting you?

Optimonk seems easy to use and mostly is compatible with hubspot

Giovanni T

October 20, 2023 Source: G2.com

"Great!!"

What do you like best about OptiMonk?

Work's great and very helpful assistance

What do you dislike about OptiMonk?

nothing negative to report. I'm very happy to use

What problems is OptiMonk solving and how is that benefiting you?

Beautiful pop-up builder and marketing tool builder

Anonymous User

October 3, 2023 Source: G2.com

"Fast, reliable"

What do you like best about OptiMonk?

I like th fast customer service, easy to use.

What do you dislike about OptiMonk?

Perhaps I don't like the design of graphic elements

What problems is OptiMonk solving and how is that benefiting you?

Subscriber collection, pop-up builder

Nemil S

August 19, 2023 Source: G2.com

"Great tool for popups"

What do you like best about OptiMonk?

1. Easy to use UI

2. Best support

3. Regular event-related templates

4. Options to use a custom template

What do you dislike about OptiMonk?

There is nothing to dislike about Optimonk yet. Most of my feedbacks have been well-taken and rectified :)

What problems is OptiMonk solving and how is that benefiting you?

I have used Optimonk for clients across the industries, such as B2B SaaS, E-commerce, etc to improve the conversion rate. I've promoted many white papers, ebooks, and offers, and have seen a significant increase in the leads.

Robert B

July 31, 2023 Source: G2.com

"Great service and app!"

What do you like best about OptiMonk?

Besides the very supportive customer support I find this app very useful for marketing strategies.

What do you dislike about OptiMonk?

I did not find anything to dislike so far.

What problems is OptiMonk solving and how is that benefiting you?

It is benefiting me in partial marketing strategy currently. But I already see potential in this app for long use in many other different aspects.

Anikó B

July 14, 2023 Source: G2.com

"Nagyon profi rendszer. Szerintem remekül növeli a konverziót."

What do you like best about OptiMonk?

A sokszínűségét szeretem. A kampányokat a legkülönbözőbb helyzetekben is tudom használni.

Komoly rendszer, én mégis úgy élvezem "összedobálni" a kampányokat, mint egy kisgyerek a cukorkaboltban :))))) ....mondjuk ehhez nagy segítséget jelentek a hírlevelekben kapott tippek is.

What do you dislike about OptiMonk?

Már pár éve is használtam egy rövid ideig az Optimonkot, de túl bonyolultnak találtam. Most még összetettebb és profibb a rendszer, már szinte bármilyen kampányt meg lehet valósítani, MÉGIS könnyű a használata. Nagyon logikusan van felépítve és a support, na az egyszerűen fenomenális!

What problems is OptiMonk solving and how is that benefiting you?

Sokat segít a szegmentált ajánlatok célba juttatásában, a webshopot látogatók vezetésében, a konverzió növelésében.

Anonymous User

June 15, 2023 Source: G2.com

"Great, helpful and flexible team & easy to use product"

What do you like best about OptiMonk?

Stands out for its reliable and professional team, offering extensive and diverse solutions that can be customized to suit our website's needs. Their customer service is top-notch and incredibly helpful!

What do you dislike about OptiMonk?

We have not encountered any drawbacks or disadvantages so far.

What problems is OptiMonk solving and how is that benefiting you?

increasing email sign-ups, promoting special offers or discounts, and improving overall user experience

OptiMonk Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use OptiMonk?

Review Summary

Pros

Cons

Terry Cole

Hüseyin

Hüseyin

Anonymous User

Giovanni T

Anonymous User

Nemil S

Robert B

Anikó B

Anonymous User

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