Opayo Reviews

User Rating

4.7/5 (Based on 5,447 Ratings)

Rating Distribution

Excellent
89.1%
Very Good
3.7%
Average
0.6%
Poor
0.6%
Terrible
6.1%

User Sentiments

Ease of Use, Seamless Sage Integration, Efficient Payment Processing, Helpful Customer Service

Technical Issues/Bugs, Complicated Backend Interface, Slow Support Response Times, Expensive Merchant Fees

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Review Summary

Users appreciate the user-friendly interface, ease of setup, and comprehensive features of the software. They find it helpful for managing payments, invoicing, and reporting. Additionally, customers praise the responsive and knowledgeable customer support team. However, some users have expressed concerns about occasional technical glitches and limited customization options. Overall, the software is generally well-received by users who find it reliable and efficient for their payment processing needs.

Pros

Easy integration with major ecommerce platforms.
Competitive transaction rates and fees.
Wide range of payment options including credit cards, debit cards, and digital wallets.
Robust fraud detection and prevention tools.

Cons

Occasional technical glitches reported by users.
Limited customer support options outside of business hours.
Some users have complained about difficulty in canceling their accounts.

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Reviews

Print Britannia ltd

December 2, 2024 Source: Trustpilot.com

Technical support was outstanding.

customer

December 1, 2024 Source: Trustpilot.com

Excellent customer service!

Date of experience: December 01, 2024

Jane Rose

November 29, 2024 Source: Trustpilot.com

Thank you for your patience and…

Thank you for your patience and understanding.
You were a great help

Paul Laycock

November 29, 2024 Source: Trustpilot.com

Extremely helpful and efficient service.

FKM

November 28, 2024 Source: Trustpilot.com

Very helpful experience with Daniel Ihaza at Elavon

Very helpful experience with Daniel Ihaza, he was very patient with me, even though our system was playing up and not receiving the application he sent to me.
Managed to get around it with Daniel's help, so well done and thank you.

Vineet Khandelwal

November 28, 2024 Source: Trustpilot.com

Daniel Was Great!!

Daniel Ihaza was great. The call was answered quickly and he understood and addressed the problem immediately

Wendy

November 28, 2024 Source: Trustpilot.com

Resolved the problem quickly

Date of experience: November 28, 2024

Anonymous

November 27, 2024 Source: Trustpilot.com

Very helpful and thorough

Maciej was very helpful and thorough and spent time patiently going through all my queries - thank you

Adrian

November 27, 2024 Source: Trustpilot.com

Great support as usual

Great support as usual. Fast resolution.

Kirsty

November 26, 2024 Source: Trustpilot.com

Daniel was extremely helpful and…

Daniel was extremely helpful and professional.

Opayo Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Opayo?

Review Summary

Pros

Cons

Print Britannia ltd

customer

Jane Rose

Paul Laycock

FKM

Vineet Khandelwal

Wendy

Anonymous

Adrian

Kirsty

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