OnPage Reviews

User Rating

4.5/5 (Based on 232 Ratings)

Rating Distribution

Excellent
64.2%
Very Good
28%
Average
4.7%
Poor
1.7%
Terrible
1.3%

User Sentiments

Reliable Notifications, Ease of Use, Overrides Do Not Disturb/Silent Mode, Extensive Integrations

Loud and Obnoxious Alert Sound, Outdated User Interface, Occasional Missed Notifications, Limited Customization Options

Do You Use OnPage?

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Review Summary

Users generally appreciate the product's ease of use, user-friendly interface, and the wide range of features it offers. They find it helpful for tracking and resolving incidents, managing tasks, and communicating with team members. However, some users have reported issues with the product's reliability, occasional bugs, and a learning curve for new users. Additionally, some users have expressed concerns about the product's pricing and the lack of customization options.

Pros

Userfriendly interface simplifies incident management.
Robust reporting and analytics capabilities help identify trends.
Seamless integration with other applications.

Cons

Limited customization options may not meet specific business needs.
Steep learning curve for new users.
Occasionally slow response times during peak usage.

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Reviews

Anonymous User

December 19, 2023 Source: G2.com

"Helps completing the ticket without SLA breach"

What do you like best about OnPage?

The remainers help resolving the ticket before SLA breach. the application is user friendly. The notification describes the contents of ticket also.

What do you dislike about OnPage?

App notifies only on 25, 50,75 percent. It would be better it the frequency is increase.

What problems is OnPage solving and how is that benefiting you?

The high priority ticket SLA breach resolving.

Anonymous User

December 14, 2023 Source: G2.com

"Wakes me up, Does the Job"

What do you like best about OnPage?

OnPage does the job and wakes me up when needed without any kind of extra nonsense. Even my minor signup/login issues while I was getting started using OnPage were resolved by support relatively quickly and effectively.

What do you dislike about OnPage?

If I was really picky, I could say that the mobile app needs expanded notification settings and cutomization.

What problems is OnPage solving and how is that benefiting you?

After hours alerts and faster response times.

Anonymous User

September 22, 2023 Source: G2.com

"Highly functional two-way messaging platform"

What do you like best about OnPage?

Easy to use, reliable, allows two-way communication between staff members on personal devices

What do you dislike about OnPage?

No way to override silenced phone to receive notifications

What problems is OnPage solving and how is that benefiting you?

Secure, two-way communication between hospital staff

Bill B

July 31, 2023 Source: G2.com

"a very reliable paging service"

What do you like best about OnPage?

It is always on and is very reliable, integrating very well with my phone.

What do you dislike about OnPage?

No way that I am aware of to suppress a page that I have already received without logging into and touching my organization's ticketing system.

What problems is OnPage solving and how is that benefiting you?

Reliable paging for myself and my team.

Loan H

July 28, 2023 Source: G2.com

"It works well. I get the info I need to take care of the patient"

What do you like best about OnPage?

Direct messaging to the call service and info of what patient needs

What do you dislike about OnPage?

It costs money. I started using it since the call service emails were no longer supported

What problems is OnPage solving and how is that benefiting you?

I am able to get HIPAA sensitive information about patients and know what I am calling them about before actually calling them

Tammy C

July 27, 2023 Source: G2.com

"Client Success Manager"

What do you like best about OnPage?

using the mobile app - this is handy for when away from teh computer

What do you dislike about OnPage?

i have not come across any as of yet - i am not an on call person, just the admin and all seems to be working so far!

What problems is OnPage solving and how is that benefiting you?

On call IT support

Anonymous User

July 27, 2023 Source: G2.com

"Very good experience with OnPage."

What do you like best about OnPage?

The loud function feature - I have never missed a page so far!

I also really appreciate the customer service who quickly resolve any problems.

What do you dislike about OnPage?

Occasionally, I have had some pages not delivered, however the customer service was quick to help out.

What problems is OnPage solving and how is that benefiting you?

OnPage is bridiging the gap between communication with the clinical team at hospitals and the research coordination team. This allows for samples to effectively be collected.

Sheila A

April 25, 2023 Source: G2.com

"Works Great!"

What do you like best about OnPage?

I like the quick response from getting the email to getting the alert. I like the fact it alerts if you do not respond.

What do you dislike about OnPage?

I haven't really found anything I don't like.

What problems is OnPage solving and how is that benefiting you?

We get real time notifications and we don't have missed calls.

Colin M

April 24, 2023 Source: G2.com

"New to the System"

What do you like best about OnPage?

This app appears to do exactly what it says

What do you dislike about OnPage?

I haven't found anything to dislike about it yet

What problems is OnPage solving and how is that benefiting you?

Helps us to communicate easily within our structure as we should without having to think too much in an emergency situation

Anonymous User

April 18, 2023 Source: G2.com

"Its been easy to use and install on the phone"

What do you like best about OnPage?

Love the ease with which you can access pages

What do you dislike about OnPage?

Not much, it is very helpful. Only issue is it needs to be reset every so often.

What problems is OnPage solving and how is that benefiting you?

It is connecting the employees to the workplace health and safety to help suppport them.

OnPage Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use OnPage?

Review Summary

Pros

Cons

Anonymous User

Anonymous User

Anonymous User

Bill B

Loan H

Tammy C

Anonymous User

Sheila A

Colin M

Anonymous User

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