Onna Reviews

Onna allows for a centralized platform to collect data from a number of data sources. It allows for customized target collections and filtering prior to syncing and has the ability to grant access to individuals or teams for reviewing the collection.

The Onna team have always been responsive and helpful when we contact them and they are always willing to make product changes based on client feedback.

The product is not user friendly and data collection can be difficult at times, but the team at Onna are very responsive and will usually have a solution in a timely manner.

We use Onna as an e-discovery tool and archiving solution to collect data from cloud sources. It has made it easier for us to produce the documents needed as part of investigations and litigation cases.

Customer service and client outreach is very good, the team we have in place is always responsive and helpful whenever we reach out with questions.

There are bugs that pop up more often than I would like. The engineering team is usually responsive but turnaround time can be slow.

We use Onna as an e-discovery tool and it currently hosts our Slack and Quip databases on its platform.

We have a massive amount of workspaces and Onna makes it easy to quickly and efficiently search for people/messages/files across every single one of them. The ease and the efficiency of searching makes Onna great for our uses.

Sometimes when exporting search results, especially more considerable amounts of results, the export will hang, giving very little clue as to why. It also often takes several hours to get notified that the export failed. It would also be super helpful if there was a way to text-query with the advanced search feature instead of the query-builder.

Quickly and efficiently searching across a large number of workspaces is an absolute breeze with Onna. The ability to create Advanced searches with many conditions really helps us pare down our search results and get to exactly what we are looking for.

I love the customer service and willingness to make product changes based on client feedback.

I would like crisper UI and deeper integrations with products like Salesforce and Zendesk.

Onna can assist with preserving and accessing company data within SaaS solutions at a moderate price range with little setup.

Onna stands out for its comprehensive data integration capabilities, allowing seamless integration with a wide range of data sources, which is particularly beneficial for managing diverse data across platforms. It features advanced search functionality that is essential for in-depth data analysis and legal discovery. The platform is also appreciated for its user-friendly interface, making it accessible to users of various technical levels. A strong focus on data security and compliance with data protection regulations makes it a reliable choice for handling sensitive information. Onna's support for multiple platforms and modalities help it stay a clear leader. Onna is notably effective in eDiscovery and legal compliance contexts, offering real-time data synchronization to ensure the most current information is always available. Additionally, its customizable export options cater to specific user needs, and the platform’s scalability makes it suitable for both small businesses and large enterprises.

While Onna excels in many areas, there are a couple of aspects that could be enhanced for an even more robust experience. Firstly, the platform could benefit from improved central management and distribution of authentication tokens among custodians. Implementing a more sophisticated custodian authentication management system would streamline access control and permissions management, particularly in complex scenarios involving multiple custodians or large data sets.

Additionally, enhancing API flexibility is another area where Onna could see improvement. Greater flexibility in working with APIs, including the provision of additional pipelines and customization options, would significantly elevate the user experience. Allowing users to create their own DIY connector modules, akin to BrowserFlow, would be a particularly valuable addition. Such a feature would enable users to tailor the platform more precisely to their specific data sources and requirements, offering enhanced adaptability and efficiency in data integration and management.

Together, these enhancements in custodian authentication management and API flexibility would significantly augment Onna's capabilities, making it an even more powerful tool for data integration and management in various professional contexts.

Onna has been instrumental in streamlining the eDiscovery and digital forensics processes for our organization. Its robust connectors for various platforms have simplified the collection of data from typically challenging sources. This has significantly enhanced our efficiency in gathering crucial data for legal cases and compliance audits. By consolidating data from disparate digital environments into a single, accessible platform, Onna has not only reduced the time and resources typically spent on data collection but also improved the thoroughness of our legal searches and investigations. This comprehensive data aggregation is particularly beneficial in ensuring no critical information is overlooked during eDiscovery processes. Additionally, Onna's centralized approach to data management has greatly assisted in maintaining clearer oversight of our digital data landscape, which is vital for effective digital forensic analysis and reporting. Overall, Onna's capabilities in these areas have provided us with a more streamlined, efficient, and thorough approach to handling eDiscovery and digital forensic tasks.

The service provided is quick, thorough and easy to understand. The tool makes for easy navigation of collected documents and provides multiple displays of the information received, so that the most thorough-going and point specific demands for documents can be satisfied.

There have been some bug issues that have slowed down select exports; that said, there are solutions to these obstacles. The bugs are an impediment, but, as there have been solutions to each problem presented, they're not fatal to the collection process.

Complete collections (family members; metatags) over a representative number of connected sources. The need to hunt frantically for attached docs, PDFs, etc., is always met, not worried over.

I find the Onna team to be extremely professional and easy to partner with.

There are times that Onna is trying to branch out into new areas of service. It seems like they can go a lot deeper and be a best of breed solution -- stick to what you're doing well.

Onna allows us to easily connect into products to collect cloud source data that would normally be very challenging without this solution.

Onna is great for evaluating and exporting data from many commonly used data sources. They have a wide selection of available data connections and their support team is top notch.

Requires some planning on the user's part, particularly for larger data sets, to ensure collections can be completed in a timely manner while being mindful of any data usage constraints.

Onna has been a great help by allowing us more freedom to search and export our Slack data in a usable format. The collection process is particularly smooth for smaller collections.

Onna makes it easy to put legal holds in place in regards to our Slack instance. The customer success team is knowledgable and is always looking for ways for us to get the most value out of our plan. There are more tools besides Slack that are available to bring into Onna as well.

Some aspects of the admin dashboard are not easy to navigate, and it took more time than it should have to set up the permissions/connections with Slack. Sometimes trying to get to the window we needed to perform an action wasn't clear.

We use this for eDiscovery at my organization and connect it to our Slack instance to help our legal team. It syncs the data and allows for preservations of data that are held regardless of retention.

The layout and functionality of the software are very intuitive. It shows real thought went into the platform as it was designed. It was better than previous, less stable solutions.

Responses times from Onna support is sometimes a little laggy, and the training section could use a little more content...but it's been getting better.

Onna has been helping some of our systems in cross-platform environments, to connect data and perform extensive search functions. It has helped us increase productivity and see better results than our previous solution.