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OneHash CRM Reviews

User Rating

4.7/5 (Based on 161 Ratings)

Rating Distribution

  • Excellent

    74.5%
  • Very Good

    20.5%
  • Average

    2.5%
  • Poor

    1.2%
  • Terrible

    1.2%

User Sentiments

Comprehensive CRM Functionality, Extensive Integrations, Customizable Features, Excellent Customer Support

Steep Learning Curve, Mobile App Functionality, Complex User Interface, Limited Documentation

Do You Use OneHash CRM?

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Review Summary

Based on reviews from G2, Capterra, and Trustpilot, users generally find the product easy to use, with intuitive navigation and a clean interface. Many users appreciate the detailed reporting and analytics features, which provide valuable insights into their business performance. The customer support team is praised for being responsive and helpful, providing prompt assistance when needed. Some users mention occasional glitches and limitations in customization, but overall, the product is well-received for its user-friendliness, reporting capabilities, and reliable customer support.

Pros

  • Userfriendly interface and simple setup.
  • Robust reporting and analytics capabilities.
  • Excellent customer support and training resources.
  • Highquality customer relationship management (CRM) features.

Cons

  • Some users reported occasional bugs and glitches.
  • Limited customization options compared to some competitors.
  • High pricing compared to some of the competitors' offerings.
  • Steep learning curve for some users.

AI-Generated from the text of User Reviews

Reviews
ET

EXPO SRI LANKA THILINA

December 12, 2023 Source: Trustpilot.com
I am happy with the Team
I am happy with the Team, supportive, and very comprehensive CRM, more like one-stop-shop to make your business digital, I highly recommend them.
Read more
PN

Prashanth N

November 3, 2023 Source: G2.com
"Experience with Once Hash"
What do you like best about OneHash CRM?

It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.

What do you dislike about OneHash CRM?

Majorly some multiple navigations difficult to keep remember.

What problems is OneHash CRM solving and how is that benefiting you?

Real time cumminication with customer get the Leads status & also help us to companing

Read more
PV

Prashanth N V

November 2, 2023 Source: Trustpilot.com
It has seamless communication and real…
It has seamless communication and real time communication. It has made our lives easy for the Issue part of our company.
Read more
SO

Shivani O

October 17, 2023 Source: G2.com
"OneHash CRM in Action: A User's Perspective"
What do you like best about OneHash CRM?

In our work, contact management is necessary and that too in real time. This features is highly efficient as the multiple channels can be integrated in OneHash CRM.

What do you dislike about OneHash CRM?

We had encountered issues in its usablity initially as the CRM is quite comprehensive but became familiar later.

What problems is OneHash CRM solving and how is that benefiting you?

It has effectively addressed the challenge of promptly reaching out to leads worldwide in real-time.

Read more
RS

Rohit S

October 17, 2023 Source: G2.com
"A complete All-in-One CRM solution for streamlining business operations"
What do you like best about OneHash CRM?

OneHash CRM offers many features that help us to increase our productivity. It’s a cloud-based CRM that is very scalable. OneHash CRM platform offers a comprehensive suite of solutions that streamline processes like CRM, Accounting, HR and payroll, Appointments, and many more.

OneHash CRM is helping our businesses to optimize their operations and drive growth.

What do you dislike about OneHash CRM?

I felt Nothing as such to dislike in Onehash, Everything is up to mark.

What problems is OneHash CRM solving and how is that benefiting you?

OneHash is a platform which helps us to automate and streamline our whole business strategy. Starting from lead management, automated workflows at every stage of the process.

Read more
sr

swathi r

June 6, 2023 Source: G2.com
"User Friendly"
What do you like best about OneHash CRM?

OneHash ERP provides customization options to tailor the system to your specific business processes and requirements. This flexibility allows you to configure the ERP modules, workflows, and reports to align with your unique business needs, ensuring a more personalized and efficient user experience.

By centralizing and automating various business processes, OneHash ERP helps streamline operations and improve overall efficiency. Tasks such as order management, inventory trac

What do you dislike about OneHash CRM?

OneHash ERP is a comprehensive software solution, and the cost associated with implementing and maintaining the system can be substantial. Licensing fees, customization costs, hardware requirements, and ongoing support expenses can add up, particularly for small and medium-sized businesses with limited budgets.

While OneHash ERP offers customization options, there may be limitations to what can be modified or tailored to specific business needs. Some advanced customiz

What problems is OneHash CRM solving and how is that benefiting you?

The integration capabilities of OneHash ERP allow for smooth data flow and eliminate the need for manual data entry across different departments. This promotes collaboration and enhances internal communication, reducing silos and fostering cross-functional teamwork.

The customization options provided by OneHash ERP enable businesses to tailor the system to their specific needs and processes. This flexibility allows organizations to configure the modules, workflows, and reports according to thei

Read more
AU

Anonymous User

May 22, 2023 Source: G2.com
"One hash is very good platform for Office & Manufacturing Units"
What do you like best about OneHash CRM?

It is a straightforward and user-friendly application.

What do you dislike about OneHash CRM?

Few customizations is litter harder in this, but possible after coding.

What problems is OneHash CRM solving and how is that benefiting you?

CRM has solved our manufacturing linking issues. That is very helpful for us to track order records.

Read more
JC

Joo Kwang C

May 10, 2023 Source: G2.com
"OneHash CRM: The Go-To CRM for Recruitment Business"
What do you like best about OneHash CRM?

It is very customizable and you have full flexibility on how you want to design it, to suit your unique needs. This is by far, the greatest value and you don't have to worry about 3rd party add-on.

What do you dislike about OneHash CRM?

Not that I can think of, but being a highly versatile CRM, it has more features than what most businesses would need. Therefore, a bit of work is required upfront to ensure you customize it to your actual needs for daily productivity.

What problems is OneHash CRM solving and how is that benefiting you?

First of all, I used to manage all my CRM needs using a combination of different apps and that really kills my productivity because I have multiple tabs and folders open and I have to switch between them to extract information. Now with OneHash CRM, I can manage all of these in one app and it's available online anywhere anytime.

Read more
TP

Tithi Panchal

April 4, 2023 Source: Trustpilot.com
We got complete inventory management
We got complete inventory management, workflow management, stock management and many other features which reduced our cost and effort dramatically.
Read more
SB

SANJAY B

March 16, 2023 Source: G2.com
"Wonderful experience with OneHash Technologies"
What do you like best about OneHash CRM?

The fields in OneHash CRM are easily customisable and easily integrated with web mail for mass mailing & daily updates to customers. Data management & evaluation becomes easy.

What do you dislike about OneHash CRM?

We found a few difficulty in customising few default templates & stage wise updation & customising was quite confusing. But everything is manageable with the help of the support team.

What problems is OneHash CRM solving and how is that benefiting you?

We do use OneHash technology to complete setup our company's working on single platform & data structure.Where every stage of work can be tracked & management and followup's become easy.

Read more

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