One Identity Reviews

Easy and comparatively quick to implement if we compare it with other Identity Management Solution

Good variety of out of the box connectors for famous products (AD, Exchange, Oracle, SAP, etc)

Product documentation is not very detailed for some modules (Large space of improvement)

Web portal customization is not very simple

Onboarding time of new workers in an organization (by automated provisioning and RBAC)

Reduction in IT and Service desk costs (by automated provisioning)

Improved security and compliance (by segregation of duties)

Detection of unwanted access (by periodic attestations)

Simple to use. It helps me manage users and devices without any roadblocks, and it works great when I have to access accounts through our VPN.

Some error issues could have a better explanation, or even just more streamlined guidelines to avoid potential errors.

I think that One Identity goes beyond a lot of the capabilities of other Active Directory software like Microsoft and Azure. I don't think that I have been limited in any way while using over the past 5+ years.

The biggest problem is just being able to setup and manage user accounts, especially remotely. Most of our users are half the country away, and Active Roles helps me when there are lock out issues, or when new users need to be added, or when I need to adjust user qualifications. Another big component for me is to set up various email groups for specific staff sets.

Simple to use. It helps me manage users and devices without any roadblocks, and it works great when I have to access accounts through our VPN.

Some error issues could have a better explanation, or even just more streamlined guidelines to avoid potential errors.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I like that everything is clearly labeled, and you don't have to hunt to find what you're looking for.

The set up is too... I don't know, bland? If you're not given a tutorial, it's hard to figure out what you're supposed to be using. It's not beginner-friendly.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

I like that everything is clearly labeled, and you don't have to hunt to find what you're looking for.

The set up is too... I don't know, bland? If you're not given a tutorial, it's hard to figure out what you're supposed to be using. It's not beginner-friendly.

I think it's worth the go. Useful. Effective.

It helps me stay organized, which is nice.

To be honest, I don't really like anything about it. Active Directory is not something I think needs a third party application to use, but management wanted *something* and this was chosen.

It doesn't sync (even though we force via OneID) with our current AD so we have to go into the main DC to run a sync via PS. It's incredibly difficult just to add someone to a group. I think it's overly complicated to use compared to just using the console for Active Directory.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

To be honest, I don't really like anything about it. Active Directory is not something I think needs a third party application to use, but management wanted *something* and this was chosen.

It doesn't sync (even though we force via OneID) with our current AD so we have to go into the main DC to run a sync via PS. It's incredibly difficult just to add someone to a group. I think it's overly complicated to use compared to just using the console for Active Directory.

I DO NOT RECOMMEND ONE IDENTITY. The vendor has been very hard to reach; we constantly have to reach out to them for issues and it takes days/weeks to get back to us. We have had this go Live in August and we are STILL finding issues.

Syncing issues have been a huge deal; I can disable someone in AD but OneID does not show that. They will still show as enabled. I've also noticed that if you can a script for it, it still manages to mess up and put people in the wrong containers.