On-Site Reviews

Mary D is very pleasant to talk to on the phone and very respectful. She wants the customer to have the best experience. She also makes sure to have the suitable Portable I need on the job

The only problem I have noticed is when I call; the number does not always go through. So I have to redial a few times in order for it to ring

Providing Portable toilets to jobsite

Onsite is fantastic! From the Implementation team to the support team. Any issues that I eve have are always resolved within minutes! Their website is very user-friendly and makes any adjustments needed a breeze.

The only downfall I would say is the document design. I would love to be able to start out with a template and go from there instead of having to start from the ground up.

Do it! It's amazin and the reports they have available come in handy!

We are able to implement new procedures and processes that make our day to day function so much easier as a team that is in multiple states. The Esign function is a lifesaver for our entire team and residents.

Easily and clearly run screenings for prospects

Not enough information for data collection and reporting.

No problems with this as of yet.

The site is very user friendly and simple.

Customer service could be better with calls.

Running background and credit checks for residents.

Very easy to use and detailed for helping clients.

Sometimes it did take a while to get the back ground check back.

Background checks and figuring out why some people didn't pass was very easy to do.

I open On-Site every morning, first I check for any pending applications to run, then I do my guest card follow ups, and all through out the day I am making new leases and lease renewals. ALL FROM ONE SPOT.

The turn around time for back ground and criminal checks. When we used Yardi, there was never a wait.

I would greatly recommend it.

It houses everything I need in ONE PLACE, there fore I am always able to find what I need.

The Stability and Flexibility of the products offered. Topped off with the dedication of the teams to get things right.

Communicating with "techies" of which I am one, is sometimes difficult.

Definitely would give it a try

Our Online presence, and consolidating of online apartment leasing within cities.

Since the onset of On-Site, traffic tracking has improved by over 48%-this shows how important this software is!

The process of wait-list & bulk special uploading .

Tracking - seeing where we need improvement within our offices, follow ups and allowing us to close more leads.

On-Site is all about the people and the belief that they can create a great product that fits your housing needs.

With any constantly expanding product you run into bugs.

Moving our leasing online, screenings, payments, as well as lead management.

The fact that you can get all of your reviews in one place. I get an email every morning with the previous days reviews and it allows us to get them to the property to cover any training issues or services. Wonderful product!

There has not been anything that I don't like so far. We are still in the early stages with it, but so far, so good!

We can train and course correct immediately.