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Omniconvert Reviews

User Rating

4.4/5 (Based on 137 Ratings)

Rating Distribution

  • Excellent

    58.4%
  • Very Good

    29.2%
  • Average

    7.3%
  • Poor

    3.6%
  • Terrible

    1.5%

User Sentiments

Excellent Customer Support, Ease of Use, A/B Testing Capabilities, Extensive Integrations

Occasional Bugs, Complex Interface, Limited Personalization Features, Requires Coding Knowledge

Do You Use Omniconvert?

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Review Summary

Overall, users praise Omniconvert's user-friendly interface, ease of use, and effectiveness in boosting conversions. Its A/B testing and personalization capabilities are particularly well-received. Additionally, its customer support is lauded for being responsive and helpful. However, some users mention occasional technical glitches and a learning curve associated with utilizing the platform's advanced features. Overall, Omniconvert is a popular choice for businesses seeking to optimize their websites for conversions, with users commending its user-friendliness, functionality, and positive impact on their conversion rates.

Pros

  • Easytouse draganddrop interface for creating personalized popups and forms.
  • Realtime analytics and reporting to track campaign performance and optimize conversions.
  • Advanced targeting options to deliver personalized messages to specific segments of your audience.

Cons

  • Limited A/B testing capabilities and customization options for popups and forms.
  • Some users reported experiencing technical issues and occasional bugs.
  • Limited integrations with thirdparty platforms and CRMs, which may limit flexibility and functionality.

AI-Generated from the text of User Reviews

Reviews
UK

Utsav Kaushik

November 14, 2023 Source: Trustpilot.com
Omniconvert's Explore and Managed Services: A Game-Changer for Conversion Rate Optimization
As a business focused on maximizing our online presence, we have found a gem in Omniconvert and their A/B testing platform 'Explore'. From the outset, the intuitive nature of the Explore platform impressed us. The user interface is clean and easy to navigate, making the complex process of A/B testing surprisingly straightforward.

However, what truly sets Omniconvert apart is their Managed Services team. This team is a powerhouse in conducting thorough research, crafting well-thought-out A/B testing hypotheses, and implementing tests that not only boost our conversion rates but also increase our average order values. Their expertise and insights have been invaluable in optimizing our website and marketing strategies.

Another aspect worth mentioning is the team's exceptional responsiveness and proactiveness. Whether it's responding to emails, answering calls, or actioning our requests, the Managed Services team is always quick to respond and incredibly efficient in their execution. This level of service is rare and has made our experience with Omniconvert not just productive but also highly enjoyable.

In short, Omniconvert has been instrumental in our journey towards optimizing our conversion rates. Their Explore platform, combined with the exceptional Managed Services team, has delivered results that exceeded our expectations. We highly recommend Omniconvert to any business looking to seriously improve their online performance. Their blend of technology and human expertise is truly a game-changer in the world of Conversion Rate Optimization.
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ES

Elena Sfetcu

November 12, 2023 Source: Trustpilot.com
I have many things to say...
I have many things to say, so brace yourself!

We've been working with the managed services team from Omniconvert for a good while now and besides the testing capabilities of Explore, what truly makes the experience and experiments great are the people that make the experimentation team.

From the account manager that is there for you with a solution, planning, results... whatever you need (in a timely manner) to the developers that really go their way out to find implementation solutions, to the QA team which every time goes beyond experiments and comes also with feedback to unknown e-commerce platform bugs...they all put great effort to their service but also to their improving of knowledge and skills!

And all of these efforts toped only by their data team, clever, witty and thorough.
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JC

Jordan Cram

October 31, 2023 Source: Trustpilot.com
Omni - An invaluable marketing resource
Omniconvert's team always does a great job! They're creative, resourceful and have great solutions to website development and testing. I would recommend their team to anyone looking to optimize, build and perfect consumer behavior online.
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AP

Ales P

October 24, 2023 Source: Trustpilot.com
Absolute game changer for ecommerce growth!
We've been using Reveal for quite a while now and it has become a tool we recommend for all our ecommerce clients. What you can achieve and do with it is incredible and the seamless integration into all your other tools is epic.

The team at Omniconvert are always keen to help and have so much knowledge and experience in growing customer lifetime value.

Do yourself a favour and try it out, you won't regret.
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JC

Jason C

October 17, 2023 Source: Trustpilot.com
Couldn't ask for more
The product from Omniconvert is excellent, being able to use Reveal for customer data analytics and insights is second to none. The ability to be able to tag customers in Shopify and leverage these tags takes the product to the next level.

The service from the Omniconvert team is also superb, they are responsive and supportive - always happy to help, checking in to make sure any questions you have are completely resolved.
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OS

Oana Stan

September 30, 2023 Source: Trustpilot.com
Love working with this team!
Love working with this team!
They are very prompt and understand last minute challenges.
Also the inputs regarding a better performance of each task have always been spot on.
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CM

Cristi Movila

March 8, 2023 Source: Trustpilot.com
The best experimentation tool for…
The best experimentation tool for eCommerce in the market
I used Omniconvert when I was an eCommerce manager; their team is simply amazing:

The tech is a CRO powerhouse, allowing us to do a lot of stuff beyond what we thought is possible
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AB

Adrian B

February 24, 2023 Source: G2.com
"Easy to set up | Premium support"
What do you like best about Omniconvert?

Super fast to set up and easy to start an A/B test

What do you dislike about Omniconvert?

The UI can be improved. It feels like it is very old. Also, the banner with the EU funding is pretty annoying.

What problems is Omniconvert solving and how is that benefiting you?

We were using Google Optimize, and since they announced that they were planning to close it, we had to find another provider. Good thing that Omniconvert has an unlimited number of experiments available.

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LH

Liviu H

February 10, 2023 Source: G2.com
"Excellent all-round"
What do you like best about Omniconvert?

We love the UX; it is generally smoother than the competitors'. Also, the tool touches on many aspects we care about when analysing and optimising the interface and the many paths the leads take before turning into customers.

What do you dislike about Omniconvert?

nothing really... if there's something we need we are being taken care of by customer support

What problems is Omniconvert solving and how is that benefiting you?

Optimise conversion and client interactions.

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MP

Michael P

June 28, 2022 Source: G2.com
"Great tool, capable of everything, but usability for end user is pretty limited"
What do you like best about Omniconvert?

The flexibility in targeting and the many possibiliites to specify when a popup or a survey is fired

What do you dislike about Omniconvert?

That some services that are connected are not very GDPR compliant, would love to have mor EU options (like zapier)

Recommendations to others considering Omniconvert:

Very flexible tool, that provides massive insight about customers and their behavior

What problems is Omniconvert solving and how is that benefiting you?

Customer insights are super useful and the possibilty to drive more leads into our database

Read more

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