Olo Reviews

Delivery system is incredil via Olo and the order placement is error free.

For start up restraunts it is quite expensive and Olo set up requires high skills and is not easy

earlier using other platforms order placing was difficult, Olo not only made order placing very easy but dispatch of orders are perfect without any failures.

Enable delivery without commissions helps in managing your own drivers with multiple delivery service providers.

Great collaboration and pairing with the third-party couriers with delivery orders, Provides a consistent guest experience that boosts loyalty and revenue for restaurant brands.

Sometimes faced a delay to talk to the sales person wherm support needed. Well I think this will also come up with an next update.

For customer who have their organization with multiple locations, the dependable, quick, and secure digital ordering systems. synchronized flawlessly with operations, systems, and brand.

Olo frequently referred to the introduction of features as occurring "in the next phase" of its development, although these assurances were nearly always unfulfilled.

Olo satisfied a pressing need our business had by giving our clients a preordering option.

Olo is known for its innovative technology and services that help restaurants streamline their online ordering and delivery processes. Here are some aspects that many people appreciate about Olo:

Seamless ordering experience: Olo's platform enables customers to place orders directly from a restaurant's website or mobile app, providing a convenient and user-friendly experience.

It's an all enconpassing solutions for restaurants chains

Nothing particularly about bad to say. Ui could be improved

Selling online

Kds

The backend and the way it's user friendly.

When doing a refund, it's hard to calculate the refund. It's easy if you are refunding the entire order, but when doing just and one item it's not

40% of our business is online, so sales are much better having the app.

I highly recommend OLO as it is an efficient system with an outstanding team behind it. We are able to work with the OLO team to accomplish many design, function, and add-on requests to better enhance the online ordering experience.

I dislike the template limitations as there are a few seemingly easy things that we would like to add but have not been able to at this time.

This is a sturdy platform with many great options - function, design, and ease of use.

We are solving many issues within the online ordering journey and have realized that thanks to the OLO partner, Empirical Path, we can enable tracking for the app, mobile OLO site, and desktop site.

This makes our online food ordering a breeze!! We have been able to integrate our Postmates, door dash, and Dennys on demand ordering into one and it automatically enters our KVS in the kitchen!

It’s not always perfect. Orders can get lost rarely.

Online order operations

The reliable, fast, and secure digital ordering solutions for multi-location restaurants. Seamlessly synced with operations, systems, and brand.

Can’t say that there is anything I dislike about olo

Being able to set controls over transit time and fees. Must have.

Restaurants that wish to enhance their online ordering and delivery processes could use Olo as a platform. It is adaptable, user-friendly, scalable, and well-supported. Olo is a terrific alternative if you're searching for a platform to help you expand your restaurant business.

It's very expensive, especially for small businesses & slow at times.

Olo makes it simple for businesses to accept online orders, which can expand their clientele and boost revenue. Olo can assist restaurants in more effectively managing their delivery orders, which can help them lower errors and increase customer happiness. Olo offers restaurants data insights that can aid in more intelligent business decisions, such as identifying the most popular menu items and ways to enhance the patron experience.