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Automate calls and messages with human-like robots
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With Odus it is simple to setup an A.I assistant to handle questions from customers when short on staff. At my company, Odus improved our company's customer interaction rate from 15% to 40%. Odus is an unbelievably powerful tool to boost customer engagement!!!
I have been using Odus for 5 years and I have no issues with this platform.
This is the best tool to improve customer engagement with a low employee count.
Improved customer retention and engagement
Streamline automation
Efficient client support tool
The ability to connect WhatsApp. It's unique.
Downside is patience. The product is improving quickly but will take some time to fully mature. But it is an AWESOME product.
It has made our life easier. Handling a client all the time is not possible. Sometimes it all the same info that has to be shared. It can get too repetitive and time consuming. Odus comes to rescue by automating it all.
This is a great platform definitely increase 5x roi
Ui needs to be improved, want it should fetch data from excel and give answers based on client inputs
We want to reduce human intervention in addressing customer faqs
I love that the Odus team has created a simple and easy to learn chatbot system that works like an AI
Odus is a start-up and there'll definitely be growth pains along the way.
If you're thinking of using different platforms and reach your audience, Odus is probably the easiest platform to use.
Odus has the capability of tapping different messenger platforms therefore gives them a big advantage there.
I like that it allows people to create human-type chats and fully automated support and customer service. The company uses its own technology with an understanding of the context of the dialogue making it possible to create flexible dialogue flows through the visual use of Dialog Builder.
There is still nothing, the product is amazing!
It is recommended for its incredible platform to create complex chatbot assistants for websites and lead generation campaigns for Facebook, WhatsApp and others. It also allows us to create bots of independent landing pages, bots of websites for web visitors, funnels of generation of contacts by connecting chatbots to platforms such as Facebook, WhatsApp and others, and more is added all the time.
In the company we have benefited with its multi-platform solution that works with Messenger, WhatsApp, Telegram, Viber. In addition, you can use Widget, Landing Bot or connect Odus to your system through the chat API. Now chatbot can become a full-fledged employee of your company.
Odus has much more potential for growth and a great possibility of becoming one of the most powerful tools for marketing agencies because it is very flexible in its essence and offers many possibilities for integrations with other software and databases, which would provide a lot value to companies that need a highly effective way to communicate with customers, survey them, convince them, serve them what would generate very good income because it would catapult their sales, increase customer retention and save them money in customer service, in addition to allowing greater automation of a part of your business with the consequent reduction of expenses, personnel, time and human errors.
Odus has a learning curve that is longer than I would like to see in a software, which is supposed to have been created to be used by people not very knowledgeable about technical questions.
I would also like that Odus would have all the necessary functions to compete with the other bots that are currently on the market (although I am 100% sure that this is temporary and will be one of the biggest in this important market in this time )
Keep working the way you are doing and make Odus becomes a leader in the bots and A.I. market.
Odus allows us to use it as chat on websites, link in an email, connect it to ads on Facebook, Google, YouTube,
For that reason, it can be used as a very effective tool in the generation and qualification of prospects, in the sales process, in the publication of content, with higher effectiveness than with the email (although it does not replace it)
In these moments in which the clients and prospects in their great majority do not wish to call a business or to wait for an answer to them an email, the use of a chatbot (and AI) as Odus is a tool more than essential for any business that you want to grow and perhaps survive in this new era of artificial intelligence, immediacy and conversational marketing.
On the other hand, Odus allows us to automate a part of the business, especially in relation to F.Q.A. customer support, deliver drip content, create different lists based on any parameter that occurs to us as in a good autoresponder but with overwhelming delivery capacity.
The interface is super intuitive and easy to grasp. Bots get smarter by the day and with proper training it becomes less and less perceptible you're talking to a machine. It has a lot of data entry points under its command, so you can train your bot to work inside a website widget, Facebook Messenger, Whatsapp and others, with these you can use just this tool instead of a wide range for each platform.
Other languages are still behind when it comes to accuracy.
It helps with sales funnels and onboarding chats with ease. Avoids asigning an agent to every incoming visitor, helping us save time and money.
I have been trying out Odus with a few of our Brands. They automation rules are just amazing the way you can make it so personal.
UI and UX can improve a little bit while creating the rules.
Just buy it. It's worth the money. the team is fantastic in providing support.
Mainly solving out Whatsapp and Messenger Bots
I like the AI.
The user interface is friendly and we have an account with unlimited messanges and bots.
The software is still in development so it has room for improvements but i have faith that the team will deliver great results over time.
So far there are not things i dislike. I would like only more video tutorials about how to maximize the use of the app.
We used odus to create a flow for our customers.
In the future we want to create a complex bot to be able to take an order from our customers.
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Best part i liked is mutiple key intents which really gives feeling as we are talking with human, and the most exciting thing is that Odus replies on whatsapp which most platforms lacks and makes Odus standalone in the industry, and support is also amazing and its quiet easy to reachout support from Odus Account directly and i dont have to go to compose email.
still some features are lacking but team is very fast and working on adding useful features soon, till now many exciting features were deliveered by team and still counting.
If you are looking for best Sales / Support Bot on Top level Meseenger Apps like Whatsapp then Odus is the best solution i ever found on the planet
Mainly we are using it for lead generation purpose which susccesfully takes customer to sales and also we are using ODUS for support of existing users - I realized that it reduces manual works and helps lot in saving time!