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NueMD Reviews

User Rating

4.1/5 (Based on 26 Ratings)

Rating Distribution

  • Excellent

    42.3%
  • Very Good

    34.6%
  • Average

    15.4%
  • Poor

    3.8%
  • Terrible

    3.8%

User Sentiments

User-friendly interface, Excellent customer support, Comprehensive billing features, Efficient scheduling system

Slow software performance, Inconsistent reminder call logging, Inadequate training materials, Difficulty with MAC compatibility

Do You Use NueMD?

Write a Review

Review Summary

Overall, users appreciate NueMD for its user-friendly interface, customizable templates, and strong customer support. They find the software intuitive and easy to navigate, with well-organized features and a modern design. NueMD's customizable templates are also praised for their flexibility and ability to streamline documentation processes. Additionally, users highlight the responsiveness and helpfulness of NueMD's customer support team, who are always willing to assist with any issues or queries. However, some users mention occasional glitches and technical issues that can disrupt their workflow.

Pros

  • Userfriendly interface simplifies medical documentation.
  • Secure patient data management fosters trust and privacy.
  • Streamlined scheduling and appointment management enhance efficiency.

Cons

  • Occasional glitches and slowdowns hinder seamless operation.
  • Limited customization may restrict personalized workflows.
  • Integration with certain thirdparty software can be challenging.

AI-Generated from the text of User Reviews

Reviews
VC

Verified User in Hospital & Health Care

December 13, 2018 Source: G2.com
NueMD
What do you like best about NueMD?
have been using NueMd since September 2016, and have been very satisfied with all of the services they provide for us. Would most certainly recommend this software
What do you dislike about NueMD?
Nothing i like evertthing. about NueMd i will not change nothing about it i love it
What problems is NueMD solving and how is that benefiting you?
The billing/claims module especially is very user friendly and extremely fast and efficient.
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VE

Verified User in Higher Education

August 29, 2018 Source: G2.com
Simple and effective way for medical purposes
What do you like best about NueMD?
This software is very user friendly. It was a breeze to learn, use, and teach new staff members. I was able to set up the system with the little assistance needed from their training department. However, the training staff was very friendly and helpful! I was so impressed with this software and its support staff, especially since they are just a click away through VNC connect. For me, one appealing consideration was their pricing options since the monthly fee is based on EDI usage and not by the number of providers and users. It is great for small and big companies alike. The one thing that stands out to me the most is that you can easily transition from one task to another without too many mouse clicks. This is especially useful for people who have multiple roles in our clinic.
What do you dislike about NueMD?
This software has a billboard feature on its home page, and a notification pops up whenever there is a new message, update, or news received. This feature is great and everything since it keeps all clients informed, but it's kind of annoying on our end whenever we see a new message notification on our screen and then we have to retype our password in order to confirm that we've received and read the message, rather than just exiting out of the tab. I'm not sure if this feature can be changed on the main admin account, but I am still not pleased that this feature exists.
Recommendations to others considering NueMD?
Personally, for me, technology is present to make our day-to-day tasks flow smoother and to be easier, faster, and as accurate as possible with little to no stress on the user. If you are looking for a new software with an user-friendly and an easily accessible support, an immediate lab interface, multiple care provider capabilities, and complete billing and coding features for in-house billing, and that could be accessed not just in the office but on the go with a tablet, then NueMD is the right fit for you.
What problems is NueMD solving and how is that benefiting you?
NueMD software has made the process of dealing with new patients another paperwork so much faster. Rather than dealing with it the old school way, everything is on the software cloud and any staff is able to access it quickly.
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BM

Bill M

May 2, 2018 Source: G2.com
A great experience
What do you like best about NueMD?
I have used NueMD for a LONG time....at least 18 years and have RARELY had any problems. It works like a well oiled machine.
What do you dislike about NueMD?
There is too much that it can do that I don't need nor use.
What problems is NueMD solving and how is that benefiting you?
I have a medical/psychiatric practice and it makes billing very easy.
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VE

Verified User in Higher Education

April 30, 2018 Source: G2.com
NueMD Review
What do you like best about NueMD?
The appearance and ease of the program makes it manageable, especially with color coding the tools and options. By having the ability to identify certain tasks and procedures through the color scheme, it makes it more fun and attractive versus using a standard medical platform, such as Meditech.
What do you dislike about NueMD?
One of the key things I wish could be changed is moving a patient from one time slot to another while checked in. Although this isn't a requirement, we do frequently run into circumstances where a patient has to be moved from one nurse to another. Rather than being able to simply move it over, we have to 'uncheck' them from their time slot, move them to another provider, and then re-admit them.
Recommendations to others considering NueMD?
We’re solving medical record needs and transferring from physical to digital charts, so this will be a magnificent addition to our clinic. Having the ability to print off immunization records without having to make copies from physical charts will be an incredible asset.
What problems is NueMD solving and how is that benefiting you?
Read more
VC

Verified User in Mental Health Care

April 30, 2018 Source: G2.com
Overall a great service for medical and therapeutic practitioners
What do you like best about NueMD?
All staff members schedules are upkept on this site allowing each other to see who works when and with which patient, all client/patient information is stored easily in one program, and it has a great set up for taking case notes for counseling clients.
What do you dislike about NueMD?
The internet connection can be slow with this service making it difficult as slow to adjust scheduling errors, send notes to supervisors, bill someone's insurance, etc.
What problems is NueMD solving and how is that benefiting you?
It is a cost effective way for all staff members to use one system that is well organized, offers many useful tools, and works great for both medical staff purposes as well as for counseling/social work purposes.
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VP

Verified User in Medical Practice

April 30, 2018 Source: G2.com
Nue MD for therapists
What do you like best about NueMD?
I can see when my clients are here from the comfort of my office.
What do you dislike about NueMD?
Nothing. I am pleased with it. I am a user, so I don't know the business/technical side of it to answer that part of it.
What problems is NueMD solving and how is that benefiting you?
Getting to my patients on time.
Read more
VP

Verified User in Medical Practice

April 28, 2018 Source: G2.com
Efficient easy to navigate
What do you like best about NueMD?
.Simple to navigate, efficient and helpful
What do you dislike about NueMD?
There is nothing I dislike about nuemd, everything is good
What problems is NueMD solving and how is that benefiting you?
Helps with scheduling appointments
Read more
VP

Verified User in Medical Practice

April 26, 2018 Source: G2.com
Clinical Occupational Therapist
What do you like best about NueMD?
The ease of use is what I liked best. It does not require a lot of training time to be able to use effectively.
What do you dislike about NueMD?
Sometimes it takes a long time to load after the weekend.
What problems is NueMD solving and how is that benefiting you?
Scheduling and arrival times- It is nice to be able to see if a client has arrived or to see and accurate daily schedule that updates as the day goes on.
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VP

Verified User in Medical Practice

April 25, 2018 Source: G2.com
NueMD Review
What do you like best about NueMD?
Very all-encompassing program. Able to keep counseling and health records all in one space. Well designed software.
What do you dislike about NueMD?
You can't copy and paste within the software.
Recommendations to others considering NueMD?
It's a great program!
What problems is NueMD solving and how is that benefiting you?
I work in a facility with nurses and counselors and we all have access to the same clients in one place.
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CS

Carla Serrano

April 2, 2018 Source: Trustpilot.com
Best software that I have used by far
I've been in the medical billing field for a while now. For the first time i am using NueMds and so far is the easiest billing software that i have used. The one on one training was great and they made sure i new everything before "letting me go" to do it my self. It is easy and user friendly. I recommended to anyone.
Read more

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