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NikoHealth Reviews

User Rating

5/5 (Based on 2 Ratings)

Rating Distribution

  • Excellent

    100%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

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Do You Use NikoHealth?

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Reviews
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Chris C

November 29, 2023 Source: G2.com
"Best decision we have made"
What do you like best about NikoHealth?

We love the ease of use and the intuitiveness of Niko. The API integrations are the most robust of any billing software on the market today. Also, we have never used another technology platform that is as aggressive as Niko is in their product updates. You can tell Niko listens to their end users and are constantly improving their products.

What do you dislike about NikoHealth?

The platform initially was light on the various reporting tools that were available. Each subsequent update has released new reporting tools and capabilities.

What problems is NikoHealth solving and how is that benefiting you?

Niko is really taking a lot of the technical complexities out of DME billing. The software is intuitive to use and makes working claims as painless as possible.

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MA

Mike A

November 7, 2023 Source: G2.com
"Innovation in an otherwise stagnant industry."
What do you like best about NikoHealth?

The NikoHealth team is constantly pushing to make their platform a complete package that suits their customers. They are constantly seeking input from us and work to implement changes that make sense. And, they are doing it without dangling an expensive price tag over our heads to make the most of the updates.

What do you dislike about NikoHealth?

The fact that any of my competitors can use it means they all have access to a better workflow than if they are using something else.

What problems is NikoHealth solving and how is that benefiting you?

NikoHealth has given us access to a software option that is modern and simple when the industry still lacks the innovation to make things user friendly. We've used several different systems and they've historically been so difficult to teach to our staff. It made the recruiting and training processes miserable. Niko has made that the easiest part of onboarding staff.

We've also found NikoHealth to be ahead of the curve on building solutions to workflow efficiencies that help cut back on manhours used. With the constant pressure reduce costs and adapt to the challenging economy, Niko helps us form a path to a place that keeps our business thriving.

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