Nexudus Reviews

Nexudus is simply easy to use- anyone can learn in such a short amount of time, which is great! It is so effortless to navigate, and it makes running a coworking space even better! The customer support is unmatched. The individuals are always so willing to help and go the extra mile to ensure we know the features, understand what is going on, and how to best use the program considering we use it consistently.

I personally, at this time, have not found anything I dislike about Nexudus. Keep up the good work.

Nexudus is solving literally everything about the coworking space in which I manage. It helps prevent overlapping bookings. It allows me to book customers, view my calendars, and keep up with what customers need/desire with the CRM. It makes my job so much more effortless.

Our coworking company has been using Nexudus since August 2019. What impresses me the most about Nexudus is its seamless integration with a wide range of software we use, making our workflow incredibly efficient. Additionally, their constant updates demonstrate their commitment to continual improvement. Not to mention, their customer service and support are exceptional, always there to help us when needed. Overall, it's been a fantastic experience working with Nexudus!

Our business is structured around the Nexudus platform therefore we don't have any complaints about the Nexudus software

The Nexudus Software is streamlining our account management, bookings/reservations payment processing, analytics and more. We use it for 99% of our operation

The best "feature" of Nexudus is the Nexudus team itself. As we have rolled out and continued to customize Nexudus, I have had the pleasure to get to interact with Monika, Adrian and many others. I have been constantly impressed with how responsive and helpful everyone has been. I know that businesses try make every customer feel like the are the only one and I have to say Nexudus excels at that. While we have been very happy with the native features, we have been very impressed by the variety of integrations. We integrated the accounting portion with Xero (and Hubdoc) as well as the payment gateway with Stripe, this really cuts down on double entry and ensures accuracy. We have also integrated the Brivo access control system and managed RADIUS server via Iron Wi-Fi to allow instant access to customers as soon as they purchase a day pass or monthly membership. It also helps us know who is in the space at any given time and saves us from having to revoke access when a pass or membership expires. The Zoom integration made it super easy to transition from in-person to virtual events during the pandemic and it is definitely something we will use going forward as well. The HelloSign integration has made the signing of electronic agreements super easy. And lastly, we just rolled out the PaperCut integration, which like everything else is seamless, and allows secure printing and scanning.

There is little downside to Nexudus, but it did take us a while to fully customize. Even though Nexudus works great "out of the box", this really just shows how much customization is available. As our coworking space has evolved, so has our use of the platform.

Nexudus is an invaluable partner to the growth of HRKNSScowork. First of all, it feels like the Nexudus team really wants us to succeed. I cannot thank the team at Nexudus enough for their patience as our opening has resulted in a bit of a slow burn as it was hampered by the pandemic. Additionally, as we needed to adapt during the pandemic, Nexudus was one step ahead of us providing the resources for us to make that a reality. In short, the Nexudus team has made our small team feel supported by a larger entity even though we are an independent operation.

Prior to launching HRKNSScowork, we were familiar with property management solutions as we have one to manage our 40+ commercial office tenants and another to manage our 38 hotel rooms. In growing our tech stack, we learned the value of property management solutions that integrate with other best-in-class and modern software platforms. As such, we stayed away from solutions that had a closed ecosystem. Furthermore, we wanted to find a solution with a great user experience, for both management and customers. And lastly, we valued a solution that packaged the essential elements together so we could hit the ground running.

It is fully featured and we experience since 2014 a perfect support and an ongoing development of new features and functionality.

Perfect enhancements in 2020 to help master the Corona crisis. It helped us actually to further grow our business in this year again.

There is actually nothing which I dislike.

Nevertheless I am curious to learn about the ongoing enhancements and I am always hungry for more.

Nexudus provides in my view a perfect platform to setup and manage coworking offerings. I does take care about all the internal and organisational stuff and offers at the same time amazing community services for your customers.

I am using it now since 2014. Nexudus has never stopped since then listening to new ideas, but also implementing new features and functions which helped me to enhance our offer to our customers.

Since 2021 we use also the Nexudus Community Edition and started offering with LocalCommunity4You a new local community service always supported by a local community manager.

But is not only the product. Also the people behind Nexudus are always responsive and helpful. I my experience the best support I have seen in my business life.

- Running our own Coworking Space - www.coworking4you.de

- Offering enhanced community services to our coworkers

- Buildung a new franchise business around Coworking4You

- Offering our consultancy service to Coworking Spaces and Premium Communities

- Easy to setup

- Central, online support for all our customers from the management console

- Building long term business relationships with our customers

- Responsive and high quality second line support from Nexudus

- Standing out against competition with better services and usability

It's a flexible SaaS product with mature functionality and a comprehensive API. This means I can easily adapt it and integrate third-party/in-house apps.

Customer payments are invoice-based; I'd prefer to use an e-commerce style, so customers can instantly purchase and pay for goods and services.

My Coworking business is a small startup. The site isn't always staffed, so my customers need a self-service environment. Nexudus makes this possible because it can check customers in automatically, and I have been able to integrate it with my door access system and POS.

The high customization, the variety of reports, the high efficiency of the quik and kind customer service (our referent is Lorand Balint)

That we can't use it to raise "electronic" invoices (the new Italian procedure to raise invoices)

One of the high values of Nexudus is the customer service.

I talk with Lorand Balint, very efficient, kind and quick, available for answering all the questions you have about using Nexudus

We got rid of excels files and little digital tools to manage different kind of areas

The engine of the software has been well conceived and provides confidence and reliability.

Its UX is also well designed and facilitate its understanding for the admins as well as for the users.

It may take a time to understand perfectly the interactions among certain features. The soft being very precise and flexible demands a real investment to optimize its use.

Helps us focusing on our clients satisfaction first and earn some time on managing our resources. The main objective is to hand a maximum of power into your customer's hand by giving him autonomy.

It is helpful for invoicing clients and booking meeting rooms

Its gets complicated for a layman to figure out how everything works

It is helping our coworking buisness flurish

the customer service team has always produced resolutions to my issues quickly, not wasting time they jump right in and fix what's needed.

The UI of the backend is very easy to navigate and understand.

Multiple options of integration partners for every aspect I need. The variety really gave me options to shop around to meet my needs. Most of them were very easy to connect as well.

the FE side of Nexudus (spaces) needs some customer ease optimizing, it's difficult for my customers to understand how to book time, and checkout when booking for multiple days.

I've had quite a few issues of display on the FE due to configuration issues that I didn't see notes for in their Knowledge Base (however, I built out my config myself instead of asking Nexudus support).

Automatic entry, wifi access, door control, reporting, and purchase tracking.

Nexudus is a good system that covers all our must-haves and almost all nice-to-have needs. Since we started in 2016, Nexudus has provided continuous functional and appearance updates that have been in line with our operational requirements. Along with integrations for printing, finance, and access systems, we believe we have a very well-functioning solution.

It is a feature-rich system and, therefore, quite complex. It is important to conduct a thorough preliminary study to establish a solid structure in the system right from day one. If you only want to book a room, this is not the system for you.

Together with the other systems we have implemented, Nexudus gives us an easy everyday life with full control over members, bookings, events, etc.