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NextGen Enterprise Reviews

User Rating

3.9/5 (Based on 149 Ratings)

Rating Distribution

  • Excellent

    38.3%
  • Very Good

    34.9%
  • Average

    14.8%
  • Poor

    6%
  • Terrible

    6%

User Sentiments

Ease of Use, Comprehensive EHR Features, Customization Options, Strong Customer Support

System Slowdowns, Occasional Software Glitches, Complex Navigation, Limited Third-Party Integrations

Do You Use NextGen Enterprise?

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Review Summary

NextGen Healthcare EHR is praised for its user-friendliness and detailed features. Users highlight its ease of navigation, particularly for new patient registration and financial management. The software's ability to customize templates and integrate various functions is also appreciated. However, some users note slow response times, a steep learning curve, and confusing reporting features. The software's focus on billing and practice management is evident, with users finding it particularly useful for managing patient records and streamlining billing processes.

Pros

  • NextGen is userfriendly and makes charting easier by allowing the saving of phrases for repeated use.
  • NextGen provides access to patient files from any location, which is beneficial for remote work.
  • NextGen EHR offers seamless integration with other departments, making it an efficient tool for hospitals.

Cons

  • The interface of NextGen can be overwhelming with a large number of fields and tabs, slowing down the charting process.
  • While customizable, NextGen requires updates to templates following system upgrades, which can be timeconsuming.
  • NextGen is often criticized for slow loading times and frequent glitches, leading to user frustration.

AI-Generated from the text of User Reviews

Reviews
KH

Kanci H

November 29, 2023 Source: G2.com
"Overall NextGen Discussion"
What do you like best about NextGen Healthcare EHR?

I love the ability to effectively manage the care of my patients while also improving overall care that our patients receive,

What do you dislike about NextGen Healthcare EHR?

The crystal reports could be better. Sometimes they are slow to pull information.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

I love ambient health

Read more
AU

Anonymous User

November 29, 2023 Source: G2.com
"EHR is so easy to use, the system is lovely."
What do you like best about NextGen Healthcare EHR?

Charting and being able to manage the care of our patients

What do you dislike about NextGen Healthcare EHR?

The reports of it. Confusing is the best way to describe it.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

The ease and layout of EHR benefit me by making my job easier.

Read more
MZ

Maria Z

January 19, 2023 Source: G2.com
"Nextgen is a comprehensive but easy system to use."
What do you like best about NextGen Healthcare EHR?

Most things are tied in together, and just a click away. I appreciate how the system flows from one template to another with ease.

What do you dislike about NextGen Healthcare EHR?

Sometimes the speed can be an issue, and when there are upgrades, we can definitely see that impact.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

I think nextgen is helping with staying current with quality and productivity measures.

Read more
MU

Maricka U

December 23, 2022 Source: G2.com
"Very easy to navigate"
What do you like best about NextGen Healthcare EHR?

Everything about it it's easy to navigate

What do you dislike about NextGen Healthcare EHR?

Goes down sometimes but overall it works properly

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

Helps us track everything we do for our patients securely

Read more
FF

FAITH F

December 21, 2022 Source: G2.com
"Patient care coordinator"
What do you like best about NextGen Healthcare EHR?

It is easy and convenient. Not as complicated as other EHR

What do you dislike about NextGen Healthcare EHR?

The fact that the software cannot calculate chronic care management

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

It helps with correct documentation

Read more
AU

Anonymous User

December 19, 2022 Source: G2.com
"The easiest and quickest software to understand EHR/EMRs."
What do you like best about NextGen Healthcare EHR?

Very straightforward. NextGen has been the most accessible tool to use as an EHR. From upload to filing and editing patient information, it's very quick and concise.

What do you dislike about NextGen Healthcare EHR?

It catches bugs from time to time, especially when faxes/scans are too big in size. I feel that a more adept system that'll cater to this will definitely improve it miles.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

It helps in filing and collecting Patient Health Information easier through upload. It's one of the applications that I find the most production yield out of all the EHR.

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AU

Anonymous User

August 22, 2022 Source: G2.com
"Cloud healthcare Solution"
What do you like best about NextGen Healthcare EHR?

cloud-based with enhanced security and reliability

24 hours support

What do you dislike about NextGen Healthcare EHR?

some slows to respond and load

high pricing

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

helps book patients appointments

patients files are accessible anywhere anytime

Read more
BA

Berenice A

June 2, 2022 Source: G2.com
"Excellent and straightforward Software"
What do you like best about NextGen Healthcare EHR?

The most helpful features of NextGen Healthcare EHR include quickly booking appointments, putting notes on patients' charts, and automated appointment reminders.

What do you dislike about NextGen Healthcare EHR?

The Real-Time Eligibility Request feature can be unavailable but generally fixed with minutes to one business day.

Recommendations to others considering NextGen Healthcare EHR:

Be patient with the Real-Time Eligibility Request.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

The Real-Time Eligibility Request

Read more
AG

Alyssa G

May 16, 2022 Source: G2.com
"Good EHR System"
What do you like best about NextGen Healthcare EHR?

Very user-friendly and simple to learn compared to others.

What do you dislike about NextGen Healthcare EHR?

Although simple the software is a bit outdated and lacks features like care everywhere.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

It's a good beginner's EMR system for my work that helps us with our paper charts.

Read more
GO

Glenn O

February 19, 2022 Source: G2.com
"Loving my NextGen EHR!"
What do you like best about NextGen Healthcare EHR?

Ease of use, entirely paperless office, fax server integration, direct messaging integration, cloud-based EHR, and reasonable pricing.

What do you dislike about NextGen Healthcare EHR?

Portal could use some tweaking for improved patient experience.

What problems is NextGen Healthcare EHR solving and how is that benefiting you?

I finally achieved the paperless office dream. After using this EHR for the past three years, one of the Medicare Advantage plans awarded me a 5 star rating for the quality of care I was providing my patients.

Read more

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