myPOS Reviews

User Rating

4.1/5 (Based on 2,523 Ratings)

Rating Distribution

Excellent
68.1%
Very Good
9.2%
Average
4.1%
Poor
3.4%
Terrible
15.1%

User Sentiments

Fast transaction speed, Easy to use, Helpful customer support, Instant Payment Availability

Slow Verification Process, Document Verification Issues, Poor Customer Service, Technical Issues

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Review Summary

myPOS is generally well-received by users, earning a 4.5 out of 5 rating on Trustpilot and a 4.2 out of 5 on Capterra. Users praise its ease of use, competitive fees, and reliable customer support. Many small business owners find it a convenient and affordable solution for payment processing, particularly for mobile payments. However, some users have reported occasional technical issues and complaints about customer service response time. Overall, myPOS is considered a solid choice for merchants seeking a user-friendly and cost-effective payment processing system.

Pros

Userfriendly Interface: myPOS offers an intuitive and easytonavigate interface, making it accessible even for nontechsavvy users.
Comprehensive Payment Options: With myPOS, businesses can accept payments from a wide range of sources, including credit and debit cards, contactless payments, and mobile wallets.
Competitive Pricing: myPOS offers competitive pricing plans, making it a budgetfriendly option for small businesses and startups.
Mobile App: myPOS provides a mobile app, allowing business owners to manage their transactions, view reports, and receive notifications on the go.
Security and Fraud Protection: myPOS employs robust security measures and fraud protection tools to safeguard businesses and customers' data.

Cons

Limited Reporting Functionality: Some users have reported that myPOS's reporting features are limited, making it difficult to extract indepth insights into sales performance and customer behavior.
Occasional Technical Glitches: A few users have encountered occasional technical glitches and downtime, which can be disruptive to business operations.
Lack of Advanced Integrations: myPOS may not offer as many advanced integrations with other business applications as some competitors, limiting its functionality for businesses with complex needs.
Limited Customer Support Availability: Some users have reported experiencing delays in receiving customer support, particularly during peak hours.
High Transaction Fees for Certain Payment Methods: While myPOS offers competitive pricing overall, some users have noted that transaction fees for certain payment methods, such as American Express, can be higher than with other providers.

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Reviews

Trying Reynisson

November 15, 2024 Source: Trustpilot.com

Great service

Date of experience: November 15, 2024

customer

November 5, 2024 Source: Trustpilot.com

The customer service is very good

The customer service is very good. The staff in Portugal caring. Paulo Pinto attend me in Portugal office and always solve my problems.
Other side service of myPOS is safe and good. All my friends are using this service.
If you visit the Lisbon office must to top of office have and coffee shop where you can see all the city and enjoy your coffee.

Rabia Dar

November 5, 2024 Source: Trustpilot.com

It was really nice to work with myPOS

It was really nice to work with myPOS. When i started my work in Portugal was really difficult to get machines from bank and other service agencies. At that time my fried introduced me Paulo Pinto of myPOS. He helped me. Now I am running my small business and thanks to myPOS team, specially Paulo Pinto.

Lady

October 29, 2024 Source: Trustpilot.com

Great customer service from Branimira

As a start up business, I was searching for an innovative and easy method to take card payments . Came across myPOS and started an application process on-line. Branimira, from the Varna office, approached me over the phone and offered her help to set up everything for me. She guided me through every step and smoothly directed the entire process. It was a no brainer to contact Branimira again when my business needed a fiscal tool. Great customer service and Branimira is always a phone call away!

Toni Becha

October 28, 2024 Source: Trustpilot.com

merci à Elian de la boutique a paris…

merci à Elian de la boutique a paris pour son aide

ILIAS KARACHALIOS

October 25, 2024 Source: Trustpilot.com

Excellent and Excellent and fast service

Excellent and fast service

Anil Blaggan

October 23, 2024 Source: Trustpilot.com

Great account management from Shelden

I purchased a card reader for my new business and was contacted by my account manager Shelden Trousse. He was extremely professional and supported my business throughout the on boarding process. He was available throughout the process and explained what was happening at each stage. I would highly recommend MyPos.

Monika

October 23, 2024 Source: Trustpilot.com

Outstanding Experience with myPOS…

Outstanding Experience with myPOS representative!

Most trusted, supportive, positive and extremaly friendly attitude from an advisor Karim. Many thanks for your wonderful service!

Highly recommending high class of customer service to the bussiness owners who are looking to cooperate with trusted Company and supportive team members.

Panteleimon Katsinos

October 21, 2024 Source: Trustpilot.com

I'm from Greece and after one and a…

I'm from Greece and after one and a half year i can say ....... thank you very very much..... guys i don't know you i never see you (the crew) but you all you like ....... thank you very much YOU ARE BY ME.....i can not see you but I smell you!!!!!!!!!

KALIN HRISTOV IVANOV

October 19, 2024 Source: Trustpilot.com

Review

Great experience.