MyHub Intranet Software Reviews

Setting up was simple, but equally important, re-configuring was easy too. We use this every day, not so much as a classic intranet, but have configured it as a portal for our subcontractors. Considering integration, we routinely embed Google Sheets. Finally, customer support, including both tech support and account service has been uniformly excellent. I know that an inquiry will be responded to in a timely way, with answers that make sense.

I have not experienced any downsides to date (after >3 years of continuous use).

We needed a rapidly configurable contractor portal, where we could collect and post data about the individual worker's production, but NOT have any interaction between contractors. MyHub turned out to be a low-cost alternative to much more dedicated portal software.

The MyHub Instranet Software lets us maintain a robust staff intranet site for a fraction of the price of other brands. The program is relatively easy to use and is always working on new features to improve their systems. The customer service support is wonderful and quick to respond at any hour of the day.

There are some design/formatting features that are a bit clunky or I wish gave me some options to copy or move things differently.

The MyHub software has allowed us to create a central hub of information and communication for our staff that we previously did not have. We've even expanded it so far as to create a seperate portal for our Board of Directors to be have access to all their essential documents and communications in one place.

The customer service is excellent. MyHub provides a boutique experience and works with you to make the most of their software. The software itself is easy to use and their documentation is pretty good. It connected flawlessly to my client's MS 365 account. The pricepoint is right, too. If you really do your research you will find that MyHub is a great price for what you get. The other intranet CMS's I looked at were anywhere from 25%-200% higher than MyHub, with some not offering an app or charging more if they do have an app. MyHub includes their app with the total price.

There are some limitations like not having categories for blog posts, but there is a work around for that. There were a few additional items, like no icon box module or breadcrumbs, but they are willing to work with you to implement things and/or find an alternate solution. Even though there are some items that I coudn't get the way I wanted, I will stick with MyHub because they are constantly improving their CMS. They actually care and it shows in the software. I know it will continue to get better and better. You can't put a price on integrity. It's refreshing to find a vendor that listens to the needs of their customers and takes action immediately.

My client is on an old handcoded intranet (for real - it's SOOOO old I don't know how it still works). lol. My client has three different locations for her physical therapy practice and they all need to stay connected. With her current intranet on the verge of collapse we are very excited to get their new MyHub intranet launched. This is going to revolutionize how they do their daily work. Anywhere from onboarding new hires to online forms for staff to fill out and submit (instead of using paper). MyHub allowed me to streamline a lot of processes, enabling them to free up time for more important tasks.

Most useful -- forms submission -- for leave requests and timesheet modifications. We have 2 offices, so having all the requests in one place is so awesome. Also, the newletter feature for weekly announcements. Those are the 2 features we use the most.

No intuitive for building the site and forms. I've gotten the hang of it, but if I want to assign HUB management to a member of my team, it may take them a while to get the nuance of it.

Before my hub, we used a paper schedule and paper leave requests and timesheet modifications. Doing this all electronically has 1) reduced errors immensely and 2) reduced paper waste. Everything is centralized on the HUB. When someone tries to tell me verbally that "I need x date off" -- I can respond, "Please submit on the hub." It's great.

MyHub is such an easy and helpful intranet software! We have been using MyHub for 7 years, and they are constantly adding new features and improving existing ones. The support team is the best there is! They are always quick to respond and are so pleasant to work with!

There really isn't anything I can say I dislike about MyHub.

MyHub provides us a solution for new hire onboarding, new hire training documents, benefits information, new hire and offboarding notifications, exit interviews, company news, field coaching reports, the list is never ending!! It allows our HR team to provide so many amazing resources to our employees in a clean and easy site. We use it for absolutely everything we can!

The biggest upside of MyHub is how easy it is to build the portal from the beginning stages all the way to the end. On the user end, it's also very easy to use.

I wish the app had more features and I know it just released not too long ago so there's more time for it to evolve.. but I think the app needs more features to mimick the website version. I'd like to see an option to build pages that allow you to include information.

MyHub is streamlining a lot of processes for our growing company. It's also tieing in our 4 locations and bringing employees together.

It is so easy to learn with lots of functionality / features. Intranet pages can be developed in a flash providing instant benefits.

There is nothing to dislike about MyHub Intranet!

A single repository of knowledge - one version of the truth!

MyHub is constantly making improvements and offering training video and help menus so that you can quickly learn new features.

There is little option to undo a mistake if you make one on something that sends out an alert.

We are working on getting all reference docs in one place and organized and using the platform to communicate about meetings, broker updates and events. We are slowly getting there.

I like that it is very easy to navigate, you can access you pay stubs, time care, PTO balance, benefits information.. basically anything form an HR perspective... it's all right at your fingertips. I also like that it has learning portals available so that you can self-teach.

I dislike that the company I work for makes you sign in with username and password, then answer 2 security questions EVERY TIME you log in, even if you are on the same computer. Security reasons I guess.

The customer service is the best in the industry in responsiveness, addressing issues, and providing helpful solutions. MyHub aims to please and consistently goes above and beyond as a premier vendor!

We do our business expense reports, supply ordering and payment requests all through MyHub. Its a central location for most employees.

From the initial training and introduction by the MyHub team, our staff have found MyHub to be an easy to use, easy to maintain company intranet solution. It was an easy to setup product, and worked well with the single sign on option. We are able to design pages the way we wish, make changes easily, and self-train new staff on how to navigate the software. The customer support and updates to features are also excellent.

There were some initial learnings that required customer support help, however this was mainly due to our staff becoming familiar with the software.

MyHub provides a one-stop-shop for our company resources, knowledge database and staff directory information.