MyFax Reviews

User Rating

4.5/5 (Based on 1,234 Ratings)

Rating Distribution

Excellent
82.2%
Very Good
6.7%
Average
2.2%
Poor
1.1%
Terrible
7.8%

User Sentiments

Excellent Customer Service, Convenient Mobile App, Ease of Use, Affordable Pricing

Account Cancellation Issues, Occasional Fax Transmission Failures, Unclear Fax Quality, Inconsistent App Functionality

Do You Use MyFax?

Write a Review

Review Summary

Overall, users have mixed opinions about the service. Many users praise its user-friendly interface, reliability, and ease of use. They also appreciate the variety of features available, including faxing, e-signing, and document management. However, some users have experienced issues with customer service, pricing, and technical glitches. Additionally, some users have complained about the lack of advanced features and customization options.

Pros

Userfriendly interface: Easy navigation and simple setup process for sending and receiving faxes.
Costeffective: Affordable pricing plans with various features to suit different business needs.

Cons

Limited features: Lacks advanced features like fax broadcasting and secure faxing.
Occasional technical issues: Users have reported experiencing occasional glitches and technical difficulties.

AI-Generated from the text of User Reviews

Did you find this information valuable?

YES NO

Reviews

Jenny Stvrtecky

November 27, 2024 Source: Trustpilot.com

Unknown additional charges

Although I am dissatisfied with the information provided, Chris did a great job explaining the billing process.

Soins à domicile - l'Équipe

November 21, 2024 Source: Trustpilot.com

Eveldina Z was a wonderfull help

Eveldina Z was a wonderfull help. She was able to solve my problem in 5 minutes.

Roy

November 17, 2024 Source: Trustpilot.com

Excellent knowledge and service to help…

Excellent knowledge and service to help me with myfax account. Decades long customer. Good value.
Thanks
Roy

Timothy Icenhower

November 15, 2024 Source: Trustpilot.com

Great Help by Chris I.

Chris I. saved the day.
Great customer service....an all star player.

NSP

November 5, 2024 Source: Trustpilot.com

Chris was very helpful

Chris was very helpful, kind and patient.

PATRICIA SIKORA

October 18, 2024 Source: Trustpilot.com

Chris

Chris! Awesome

Nancy Dean-Melanson

October 9, 2024 Source: Trustpilot.com

Trial cancellation request

I explained my situation to agent and my account was canceled as requested. Further I was offered a refund for payment taken in error. Agent very polite and helpful.

MARIA CARDENAS

October 8, 2024 Source: Trustpilot.com

Eveldina MyFax Customer Service…

Eveldina MyFax Customer Service Advisor was very patient and research issue I was having with receiving my fax. She resolved and I was able to receive my faxes and login to my act.

She was awesome!!!!!!!!!!!!

J W

October 8, 2024 Source: Trustpilot.com

Moe was so helpful

Moe was so helpful! He took the time to find my account and help me realize I was using the wrong platform.

Fergus McCloskey

October 7, 2024 Source: Trustpilot.com

excellent response from Stefan

Date of experience: October 07, 2024