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muse.ai Reviews

User Rating

4.8/5 (Based on 50 Ratings)

Rating Distribution

  • Excellent

    92%
  • Very Good

    4%
  • Average

    2%
  • Poor

    0%
  • Terrible

    2%

Do You Use muse.ai?

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Reviews
RI

Randelle Ingaran

June 27, 2024 Source: Trustpilot.com
Is beautiful movie
Date of experience: June 27, 2024
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IO

Ifeanyi Onyejiji

February 25, 2024 Source: Trustpilot.com
Support Chat is Great!
The customer service and support chat at Muse is very helpful! The rep chatted with me for a while to help me with my issues. Much appreciated.
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BW

Birchy Wosp

January 30, 2024 Source: Trustpilot.com
Awesome website for my work
Awesome website for my work. Supports silky smooth 4K vertical videos @ 60 frames per second.

Amazing!
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ST

Susan T

February 17, 2023 Source: G2.com
"I love Muse.ai!!"
What do you like best about muse.ai?

The customer service is top-notch! They go above and beyond to satisfy the customer!

What do you dislike about muse.ai?

I haven't found a downside to using Muse.ai. They are truly a great company that puts the customer first!

What problems is muse.ai solving and how is that benefiting you?

I needed a quick and responsive video platform, and that's exactly what I received!

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DF

David F

December 3, 2022 Source: G2.com
"Customer service is excellent and their product is hands down the best video platform I have used!"
What do you like best about muse.ai?

I signed up to test MUSE.AI over 6 months ago while searching for a more affordable video platform. I have used Vimeo, Brightcove and several others over the years. I am blown away by both the technology and the customer service. While they are still working on some features, I am confident they have the vision and the team to build the best video platform in the marketplace for my needs. And did I mention how affordable they are!!! Wow, there is no comparison to the industry leaders.

What do you dislike about muse.ai?

There are some features that I know they are aware of that are not yet in place that I am anxious to have access to. 1) Social media links / sharing from the videos within the portal. 2) Manually organizing the videos on each collection and the portals. 3) Custom domain mapping for a more personalized branding experience. .... but that is a great start.

What problems is muse.ai solving and how is that benefiting you?

Their search and AI functionality are beneficial, and the low cost for startup accounts and entrepreneurs is unmatched. As a result of their affordable service and fantastic customer support, I have been able to launch a video portal that will help our organization showcase our work and clients. ArtsDrive.Com | ArtsTalk.Org

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MA

Melanie Victoria A

November 29, 2022 Source: G2.com
"Best tool for storing videos"
What do you like best about muse.ai?

I looove the service Muse AI provides, the fast response and how user-friendly the tool is.

What do you dislike about muse.ai?

Nothing!!! Everything I've been using in Muse AI was perfect for me. I love it.

What problems is muse.ai solving and how is that benefiting you?

They let me store the videos I use for my experiments. They also give me a bunch of tools to edit them as I want, I can share them and label them. I get a transcript from the video which is super useful for me.

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DK

David K

August 17, 2022 Source: G2.com
"Forward-thinking video hosting with fantastic support"
What do you like best about muse.ai?

Muse makes it easy to upload videos and host them. I run courses and embed them on my website, which is super simple. I also love the automatic transcripts Muse generates. They're not 100% accurate, but updating them is easy.

The best part is the search. You can search within videos. And the search returns phrases spoken on videos as well as text scanned on the screen and more. It's really incredible.

The support from Muse is also amazing. They respond within minutes and have above and beyond to help me transfer videos from another service.

What do you dislike about muse.ai?

To be honest, I haven't yet found anything I don't really like.

What problems is muse.ai solving and how is that benefiting you?

I'm hosting videos for courses on my website.

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WC

William Carter

March 5, 2022 Source: Trustpilot.com
Simple, Cheap, and Perfect.
Excellent, cheapest online, the video player is amazing and have no complaints what so ever. Super easy to use. The AI feature is mostly useless but it does supply pretty decent subtitles. It's just sad that no one knows about it or Vimeo would go out of business.
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S

Sophia

February 3, 2022 Source: Trustpilot.com
Awesome customer service
Awesome customer service - super quick to respond and help you find the right embed code for the needs you have!
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CM

Callum M

December 14, 2021 Source: G2.com
"The last video platform you'll ever need."
What do you like best about muse.ai?

Easy to use, fast, and excellent customer support.

What do you dislike about muse.ai?

With my experience with the product so far, nothing comes to mind.

What problems is muse.ai solving and how is that benefiting you?

Muse is helping my business in two ways. I am able to quickly and easily share video content for marketing purposes, and I am also able to deliver the core business offering through an integration with our product.

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