Home/ Cloud Communications Platforms/ MSG91/ Reviews
A seamless cloud communication platform for your ever-changing business needs
63.8%
25.5%
1.1%
1.1%
8.5%
Easy API Integration, Reliable SMS Delivery, Responsive Customer Support, Competitive Pricing
Unreliable Dashboard, Complicated WhatsApp Business API, Inconsistent API Performance, Poor International Delivery
Based on reviews from various platforms, users generally appreciate MSG91's reliable messaging services. They highlight its user-friendly interface, efficient bulk SMS delivery, and responsive customer support. However, some users have encountered occasional technical issues like delayed messages or connectivity problems. Additionally, a few reviewers have suggested that pricing could be more competitive. Overall, MSG91 is considered a trustworthy and efficient SMS solution with room for improvement in certain areas.
AI-Generated from the text of User Reviews
Client and technical support from team is awesome.
Nothing as such as we're using for more than 2 years without any issue.
We've been using MSG91 for our startup Sportsthat for more than 2 years now. Our app mobile registrations and e-commerce transactional SMS are using MSG91 services.
Like the services. Neeraj from the team has been a great help. Thank You so much
Liked everything. Nothing that we disliked.
SMS services
Support from Mr. Hardik is really great! They helped us with basics. And now we're using their API for OTPs. The dashboard is easy to use. Love the simplicity.
Reports have to be downloaded from time to time. With so much to keep a track of, having historical reports would really be a plus.
It was recommended to us by someone! Now I recommend it to people who are looking for a simple and effective solution. All your messaging needs can be taken care of here.
We wanted a simple solution for SMS marketing. MSG91's service is very reliable. No issues with delivery or support. All the productivity tools like saved templates, send later etc are available to make work easier.
Quick support from msg91 team. Service is reliable.
More tutorials (especially video) could help for non technical folks
SMS updates, email updates and OTP services are very helpful for our product. All possible directly by one service
The dashboard of the site is easy to use.
I did not find anything difficult to use.
Reaching out to our customers through OTP sms.
easy to integrate.
Good delevery
The support team is available immediately
had a good experience in the last 2 years of usage
supportive team, good delivery of SMS
OTP and Transactional messages
They have excellent API's which are easy & quick to deploy.
The response times & feedback system grantees the quality of services they provide.
To add more they even provide free credits to test their services and as i said customer support is very helpful & responsive
To be honest , we haven't found anything as such which we can say we *disliked* about msg91.
I recommend MS91 without reservation , i personally found services very easy to integrate and useful to our system , Technical support is also responsive.
We have been mainly using the Programmable transactional SMS & OTP for 2 of our ongoing platforms. it makes us easier to provide links to customers through sms & OTP services are used in our login systems to verify Phone numbers , we are also working to get programmable whatsapp messaging service ready.
Support is fast and very useful for every issue and problem. Support team is very helpful to every problem and they response immediately and properly.
Dashboard is not proper reliable and it's not real time and some functionality is misbehave and some part is missing in developer documentation.
To simple system for login/signup for portal.
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
I am very much happy with the way you and your team supported me to get this done, and also understanding my suggestion of adding an option for the Shipping mobile Address to the phone number. Rest, I am very much happy with how patiently you heard me and understood my issues, Guided me through every step. Kudos to Arushi and MSG 91 team.
I did not find anyting to dislike, i am very much impressed with the service.
Integrating with our store, all basics to advances, creating campaigns, flow, everything you need to know.