Moxo

About Moxo

Moxo revolutionizes service automation by streamlining and elevating the onboarding experience for customers, vendors, and partners. Designed for B2B collaboration, Moxo’s client portal provides an intuitive platform for seamless persona management across various workflows. Businesses can accelerate their service orchestration processes with advanced tools that eliminate manual, time-consuming tasks. The drag-and-drop builder empowers teams to create custom templates with ease, allowing for efficient handling of actions such as forms, file requests, tasks, approvals, acknowledgments, and third-party integrations. Reporting and insights capabilities ensure real-time visibility into progress, enabling informed decision-making at every stage. With the flexibility to design distinct playbooks tailored to unique needs, Moxo gives organizations the control they need to deliver streamlined, collaborative interactions. By transforming traditional workflows into efficient, automated processes, Moxo empowers businesses to enhance their service standards and focus on growth without getting lost in operational complexities.

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Pricing

Free Trial Not Available
Offers Custom plan.
View Detailed Pricing

Platforms Supported

Browser Based (Cloud)
Mobile App (Android, iOS)

Organization Types Supported

All (Small, Medium, Large)

API Support

Available

Modes of Support

Online

Moxo Pricing

Free Trial

Not available

Pricing Options

Premium Plans ( Quotation Based )

Pricing Plans

Business Custom

Features

Workflow builder & templates
Complete collaboration suite (messaging, video meetings, file sharing with annotations)
Approvals
Acknowledgements
eSignatures
File requests
Meeting scheduler
Tasks
Basic automations
Basic integrations
Content library
Personal productivity dashboard
Unlimited workspace history

Business Pro Custom

Features

Advanced automations
Advanced integrations
Forms
Management reporting dashboard
Branching
Audit (7 years)
SAML SSO
Custom onboarding
Dedicated Customer Success Manager
Portal add-on (Additional fees apply)
Client dashboard
Portal branding & configuration
Live chat
Service requests
Branding kit add-on (Additional fees apply)
Private labeled app (iOS, Android)
Custom URL
Custom email domain

Enterprise Custom

Features

Enterprise REST API
SDKs (iOS, Android, JavaScript, React Native, Cordova)
Incoming and Outgoing Webhooks
Custom Business Actions
Dedicated Technical Account Manager
Enterprise Support
Enterprise deployment options

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Disclaimer: The pricing details were last updated on 31/12/2024 from the vendor website and may be different from actual. Please confirm with the vendor website before purchasing.

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Moxo Reviews

User Rating

4.6/5 (Based on 123 Ratings)

Rating Distribution

Excellent
77.2%
Very Good
15.4%
Average
2.4%
Poor
1.6%
Terrible
3.3%

User Sentiments

Ease of Use, Excellent Customer Support, Client Communication Streamlining, Secure Platform for Client Interactions

Limited Calendar Integration, Lack of Robust Project Management Features, Occasional Software Bugs, Limited Customization Options

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Review Summary

Moxo is generally praised for its user-friendly interface, especially for client portals, and its excellent customer support. Users appreciate its ability to centralize communication, streamline client workflows, and manage projects effectively. Some mention the ease of onboarding and the polished, branded look it gives clients. However, there are recurring requests for more robust features, such as native recurring tasks, calendar integrations, and payment platform integrations. While pricing can become expensive, Moxo's commitment to continuous feature development and improvement is acknowledged.

Pros

Moxo simplifies client communication and project workflows, keeping everyone in the loop.
The platform offers a userfriendly interface for clients, making it easy to access information and complete tasks.
Moxo's customer support is exceptional, providing quick and helpful responses to queries.

Cons

The pricing can become expensive depending on the number of users and customization.
Some users have requested more features at the current price point, such as native recurring tasks.
The esignature function is not accepted by all suppliers, which was a major reason for signing up with Moxo.

Moxo Reviews

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