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Mothernode CRM Reviews

User Rating

4.8/5 (Based on 95 Ratings)

Rating Distribution

  • Excellent

    77.9%
  • Very Good

    22.1%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use Mothernode CRM?

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Reviews
AU

Anonymous User

December 18, 2019 Source: G2.com
"Signage/Construction Industry"
What do you like best about Mothernode?

Mothernode CRM has the best interface that I have found. Its clean and logical layout makes this cloud based solution easy to use. Each major update I have experienced, shows that the developers not only listen to the users, they have the talent to aggregate the user suggestions to not only improve current features but introduce new robust features as well. The output our clients receive from Mothernode provide a sharp and professional look.

What do you dislike about Mothernode?

The reporting feature of this software creates great printed, PDFs, or spreadsheets with easy integration to other software tools. However, it would be great to see a future version of Mothernode that allows this powerful reporting feature to be generated on the screen.

Recommendations to others considering Mothernode:

Mothernode is well worth consideration, especially for the support that is provided.

What problems is Mothernode solving and how is that benefiting you?

Fully utilizing leads and opportunities for our sales team has been a rewarding challenge. Taking the time to use all the features has been well worth the reward. In addition, we find our project management team using the leads and opportunities module once a project has been awarded. They utilize the seamless integration of notes, emails, and files so they have easy access to important information. The centralized sharing of this information has been very powerful for our project management teams.

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KS

Kirk S

December 12, 2019 Source: G2.com
"Review Review"
What do you like best about Mothernode?

how it tracks my prospecting. I like the quotes. I like emailing from the software and how it connects with Outlook.

What do you dislike about Mothernode?

would like to have a better mobile app that allows you to sort you own leads and search contacts within leads so you can make calls while on the road.

Recommendations to others considering Mothernode:

Give it a try. Highly recommend. Love the quotes.

What problems is Mothernode solving and how is that benefiting you?

improving my prospecting. following up more consistently.

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MH

Mark H

December 6, 2019 Source: G2.com
"I've used them all; Mothernode is BY FAR the best"
What do you like best about Mothernode?

So many things. It has vast functionality, but it's easy to use and has a friendly and intuitive interface. It has great reporting capabilities, and reports and filter are a breeze to set up. Service is unbelievably good, not just world class among software companies, but world class among all companies. I could go on and on...I really love this product and this company.

What do you dislike about Mothernode?

I've used them all. Most recently Salesforce. I could give you a laundry list of things I didn't like about Salesforce. I honestly can't think of a single thing I don't like about Mothernode.

Recommendations to others considering Mothernode:

Stop looking; you found it.

What problems is Mothernode solving and how is that benefiting you?

We are solving all the problems and realizing all the benefits that come along with a great CRM tool...we are just doing it without any headaches. However, the biggest difference between Mothernode and other software I've used is that our sales team LOVES IT and would buy it for themselves if we didn't provide it.

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AG

Abigail G

December 6, 2019 Source: G2.com
"Exceptional Customer Service"
What do you like best about Mothernode?

We are a specialized manufacturing company, and as such, we need software that can adapt to our needs. Mothernode provides you with marketing, CRM, and ERP solutions which is a huge plus for us, considering that reduces redundancy and outdated data. On top of this, they will always work with you with any problems and actively listen to the growing needs of their clientele and will update their software based on the demand. Another awesome feature that really made us excited to work with them is their integration with Construct Connect/Insight. We are able to seamlessly add new bid jobs in as leads and their information will be updated daily. HUGE timesaver! And they don't upsell you for anything, this is included with the pricing (you do need an Insight account though).

What do you dislike about Mothernode?

I wish there were was a chat feature that could be used between the users that didn't have to be tied to any particular job or contact. I also wouldn't mind having a more sophisticated task assignment feature (they do have this just not as clean or obvious as I would like). I would also like to have a more sophisticated marketing drip campaign feature that will adapt based on clicks or unopens etc. Knowing the team at Mothernode, however, I wouldn't be surprised if they eventually added this.

Recommendations to others considering Mothernode:

If you're working in a niche project-based industry, this is a great software for you. As a small business (really any size), it's imperative to work with a software company that will communicate with you and help you effectively utilize their software. Mothernode is a great asset and I recommend them.

What problems is Mothernode solving and how is that benefiting you?

Mothernode has made lead management easy. Like any organization, having all of your data housed in one place is HUGE, and Mothernode provides us with this solution. From marketing, to lead management, to project management, and even to continual customer service, they provide you with a way to house all of that within their system alone. When you are having issues and reach out to customer support, they are extremely quick to remediate your problem. I have tried Zoho, Salesforce, Shopvox, etc, and NONE of them hold a candle to the customer support we have received from Mothernode.

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MD

Michael D

December 6, 2019 Source: G2.com
"Mothernode"
What do you like best about Mothernode?

It is very easy to use and very detailed.

What do you dislike about Mothernode?

Not anything really now that we have it dialed in for our company.

Recommendations to others considering Mothernode:

Mothernode is very comprehensive and easy to use. I would recommend it to other companies in our industry.

What problems is Mothernode solving and how is that benefiting you?

We are using it to really track trends in our industry. It has been indispensable when it comes to tracking.

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JW

Jessica W

December 6, 2019 Source: G2.com
"Adaptive Software - Grows Alongside Your Team"
What do you like best about Mothernode?

I like numbers and data, but also graphics and reports that make that data simple and accessible. Mothernode is a unique software that molds to the needs of the various departments in our organization. I like that it is adaptive and able to address our weaknesses, calming the chaos of a multi-department office - from design, sales and project management to manufacturing, accounting and management.

What do you dislike about Mothernode?

Sheer quantity of fields of data is Mothernode's greatest strength, but can be a weakness. It allows you to specifically search for anything you can imagine about a lead/client, but if your organization doesn't customize each users view to filter down to relevant areas, the sheer quantity of data can be overwhelming. Everyone in our office uses filters.

Recommendations to others considering Mothernode:

Give it a try! Great team who will ensure you are up and running and help you with any bumps in the road.

What problems is Mothernode solving and how is that benefiting you?

We are firming up processes and ensuring that our projects are profitable and organized, there are a lot of hidden costs and time-sinks in a project. Mothernode keeps us our various departments on the same page and on the right track. It helps us to better plan for tomorrow and continue to improve. We would be lost without it.

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KD

Kelly D

December 5, 2019 Source: G2.com
"Excellent CRM for Sales and Marketing"
What do you like best about Mothernode?

The key differentiation is our marketing activities are aligned with the sales team. Everything is real-time and transparent. When we complete marketing communications - they can see if contact information needs to be updated, who opened the messages, actions to take, etc. We also can development templated messages to support their efforts and ensure brand consistency.

What do you dislike about Mothernode?

We currently have no dislikes with this CRM solution.

Recommendations to others considering Mothernode:

Amazing support and training team. Very responsive and helpful.

What problems is Mothernode solving and how is that benefiting you?

Always having current data.

Real-time activities for our sales team.

Consistent quoting from all team.

Ease of pipeline reporting.

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DP

Don P

September 7, 2016 Source: G2.com
"One of the easiest to use CRM's in the marketplace"
What do you like best about Mothernode?

It is an easy to use platform that doesn't require days upon days of training, but is as powerful as any CRM in the marketplace for small business.

What do you dislike about Mothernode?

I wish it were easier to bulk delete prospects that I don't want in my system.

What problems is Mothernode solving and how is that benefiting you?

Helping businesses discover what business they are "really" in. Businesses don't realize that the #1 problem they have is a clear, direct and relevant message is more important than technology.

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DD

Denise D

August 31, 2016 Source: G2.com
"Observatory Group Mothernode Review"
What do you like best about Mothernode?

It's easy to use, even for the most technologically challenged. Reporting and searching are a breeze. Customer service is the best. Justin Wilm and Ken Pearson are wonderful, always available to help. My our switch very seamless.

What do you dislike about Mothernode?

You need to search each module for what you are looking for.

Recommendations to others considering Mothernode:

Don't hesitate, try the demo.

What problems is Mothernode solving and how is that benefiting you?

Easy access to our data we are better able to communicate with our customers.

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GM

Greg M

August 5, 2016 Source: G2.com
"I use Mothernode every day as my primary CRM"
What do you like best about Mothernode?

Obviously you can use it to do all your lead-tracking, quotes, orders, and invoicing, but that's the job of any CRM. The real value add for Mothernode is efficiency. There are so many ways to automate the small stuff that consumes your time. Automated emails and updates and reports and inventory tracking and on and on. If you ever think anything along the lines of "I wish I didn't have to do/write/input this value/name/info each time," then you can be sure that there is a way to make it so you don't.

As far the Mothernode goes as a company rather than a product, I have found them to be accessible, helpful, and responsive. Quick turn around on any kind of request. Easy to work with. They've been great.

What do you dislike about Mothernode?

Really the only annoyance I can think of is that the back button in the browser doesn't work very well for navigating, but I'm not sure if that's a reflection on the product so much as on php.

Recommendations to others considering Mothernode:

Go for it. My experience with them has been excellent. Great company to work with. Great product. Simplifies my work life, which is priceless.

What problems is Mothernode solving and how is that benefiting you?

Time, time, and time. Mothernode gives me ways to save time. "Work smarter, not harder" right? Mothernode is how I work smarter. I can create email templates to send quotes, POs, and invoices from inside mothernode. I can create detailed custom reports that run automatically on a schedule and are automatically emailed out to whoever I need for them to be. I can make comments and notes on accounts that are persistent so that anyone who logs in will see them and immediately know if the client or vendor has any kind of special handling needs. Everything can be set up to get done without my hands needing to go touch it again and again. Time, time, and time.

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