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MomentFeed Reviews

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Reviews
AU

Anonymous User

January 20, 2024 Source: G2.com
"Helpful, Supportive, Active"
What do you like best about Uberall?

The team at Uberall are always there to support when needed and are always happy to arrange a time that best suits our business

What do you dislike about Uberall?

Nothing to dislike, Uberall has been very supportive

What problems is Uberall solving and how is that benefiting you?

How to manage business locations - make us aware of changes and updates prior to them becoming BAU

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TF

Taneesha F

October 31, 2023 Source: G2.com
"Golden Krust - Uberall Review"
What do you like best about Uberall?

I like the convenience of having to change operational hours and the ability to respond to all reviews on one platform instead of having to respond on different channels. Especially with the new Uberall CoreX app. I also like how we can now download reports in PDF/Image form (pie/graph charts).

What do you dislike about Uberall?

It takes a long time for the Invitation email to be sent when creating new accounts. We used to be able to create a password for new guests. Also, when people make suggestions on Google, we are unable to approve or deny those requests on Uberall platform.

Recommendations to others considering Uberall:

The MomentFeed platform is beneficial to those who are trying to consolidate and respond to their reviews. The platform gives you valuable data (i.e. Number of Clicks to Calls, Clicks for Directions) that will help you make future advertising decisions.

What problems is Uberall solving and how is that benefiting you?

We are now responding to reviews that were left unanswered for years. We realized that customers are happy to know we are listening to their complaints and requests instead of ignoring them. Customers also complained about having incorrect hours online compared to visiting the restaurant.

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AU

Anonymous User

October 30, 2023 Source: G2.com
"Easy to use platform"
What do you like best about Uberall?

Having access to all locations in one place to make quick updates

What do you dislike about Uberall?

When the updates don't feed across to all listings

What problems is Uberall solving and how is that benefiting you?

We have a large number of locations and a very small team, so the platform gives us greater ease in managing all of these.

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JS

Josh S

October 25, 2023 Source: G2.com
"Fantastic platform and team"
What do you like best about Uberall?

Joost and Danny are a great help, they're very proactive and helpful any time we need support

What do you dislike about Uberall?

I can't think of any! .

Recommendations to others considering Uberall:

It's been a very useful and reliable tool for us. The team that work on our account have always been excellent and we find the data they share in quarterly meetings very insightful

What problems is Uberall solving and how is that benefiting you?

Essentially Uberall helps us to manage over 1000 of our google listings and makes it easy for us to analyse the data

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CH

Carsten H

April 6, 2023 Source: G2.com
"Great product and excellent customer service"
What do you like best about Uberall?

The ease of use, the continuous development of the software/platform and the respectful exchange at eye level between Uberall and the customers. What is really exceptional about Uberall is their willingness to work together to find the best solution for their customers.

What do you dislike about Uberall?

As a small company, we first had to get used to the cost structure. What we are missing is the integration of Pinterest, for example, which is an important channel for us.

What problems is Uberall solving and how is that benefiting you?

In order to map the dealer search on our website and beyond, in the best possible way on the net. We want our partners to be found by end customers in the best possible way, which is why we rely on Uberall. With Uberall, we have the chance to adapt our product portfolio and share information on all dealer sites at the same time.

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JS

Jason S

July 14, 2022 Source: G2.com
"Uberall saves me so much time"
What do you like best about Uberall?

It allows me to manage my client's large network of nationwide stores in a simple centralised dashboard. I can quickly make edits to opening hours, services and store photos on the fly and then submit them to a huge number of directories at the click of a button. The reviews dashboard is also fantastic and the customer support is second to none.

What do you dislike about Uberall?

Possibly slightly pricey but I think it's a worthwhile investment. I would also like to be able to add coordinates of the store location to the profiles so that the map marker knows exactly where the store is.

What problems is Uberall solving and how is that benefiting you?

It allows me to quick and easily respond to customer reviews and questions on Google using the Reply Assistant feature. The Google My Business reviews dashboard is very clunky so this was a pain point for me befroe using Uberall.

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TJ

Thomas J

January 16, 2022 Source: G2.com
"Very helpful tool + service for local SEO"
What do you like best about Uberall?

- Automation of maintenance of Google my Business + several listings to improve our local SEO

- friendy & helpful customer success & support team

What do you dislike about Uberall?

nothing really. It takes long and is cumbersome to verify Google my Business locations - esp. if you work in a large company where i do not know all contacts in the locations. however this is an issue at Google - seems they have not too much people ressources for that.

What problems is Uberall solving and how is that benefiting you?

Improve local SEO of our training locations.

Better SEO = higher rating in the SERPs = more clicks on our webshop = more revenue

+ better customer service due to valid, up to date info

Read more
OM

Oana M

December 17, 2021 Source: G2.com
"Uberall - der perfekte Partner"
What do you like best about Uberall?

Das Support ist toll, hilfsbereit, schnell und lösungsorientiert.

Mit der Übersicht kann ich schnell und einfach die Standorte pflegen und auf den neuersten Stand halten, die Kundenbewertungen kinderleicht beantworten und mit Analytics habe ich alles in Blick und kann die richtige Entscheidugen und Verbesserungsvorschläge für jeder Standort treffen. Die Einsetzung von Locator & Pagefinder der auf unseren Bedürfnisse angepasst worden sind, hat das Unternehmen ein große Schritt nach vorne gebracht.

Uberall ist den Konkurenten ein Schritt vorraus - durch ständige Lösungsangebote, Anpassungen und Aktualisierungen die auf Kundenbedürfnisse zugeschnitten sind.

What do you dislike about Uberall?

Mir fehlt aktuell keine Funktion. Alles was ich brauche, wurde bereits angepasst, deswegen bin ich damit sehr zufrieden. Mein offener Punkt bezüglich Öffnungszeiten, ist bereits in Bearbeitung.

Recommendations to others considering Uberall:

Ein Tool mit viele Features der für jede Unternehmen braucht, wenn alles einfach und unkompliziert laufen soll.

What problems is Uberall solving and how is that benefiting you?

Zentralle Bearbeitung aller Standorte mit der Weitergabe an aller Suchplattformen. Ich bin dadurch produktiver und das Unternehmen ist Sichtbarer für Kunden geworden. Durch der Nutztung einer einziges Tool, spart jedes Unternehmen Extrakosten.

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YJ

Yohann J

May 26, 2021 Source: G2.com
"Excellente plateforme et support au top"
What do you like best about Uberall?

J'aime la facilité d'utilisation de la plateforme, la rapidité de mise à jour des données, le coté proactif d'UberAll lors des nouveautés... enfin, un support et chargé de compte très réactifs lorsqu'il y a besoin.

UbarAll a cette faculté d'être à l'écoute, de comprendre le besoin et d'expliquer en quoi et comment il peut y répondre.

What do you dislike about Uberall?

Rien pour le moment, peut être ajouter pagesjaunes.fr :-)

What problems is Uberall solving and how is that benefiting you?

Lors de la crise du Covid par exemple, nous avons pu indiquer les agences momentanément fermées ainsi que les gestes barrières obnligatoires (masque, gel...). Nous allons travaillé sur les Google post et offre afin de démultiplier encore plus la visibilité locale de nos annonces envers nos clients.

Je souhaitais une plateforme qui permette d'harmoniser les horaires et coordonnées de toutes nos agences (550 en France) afin d'éviter la déception d'une agence fermée... UberAll a parfaitement répondu à cela.

En un seul endroit, je peux retrouver toutes les statistiques de consultations des agences que ce soit sur Google (avec le nombre d'appels, visites, initénraires...) mais également sur els autres annuaires ou GPS contenus dans UberAll.

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CR

Craig R

October 25, 2023 Source: G2.com
"Awesome listings vendor to get more presence"
What do you like best about Uberall?

I like the ease of access to navigate and make changes to our directory listings, sepcifically google listings.

What do you dislike about Uberall?

There is nothing that we dislike about using Uberall.

What problems is Uberall solving and how is that benefiting you?

They are helpig us get our our listings searchable through SEO and let us manage them and display how we want across all these search directories.

Read more

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